Michaels is a retail chain that sells craft supplies, art materials, and seasonal items in physical stores and online

Michaels operates over 1,200 locations across the United States, plus an online store at michaels.com. You can walk into a store to browse and buy supplies in person, or order online for home delivery or in-store pickup. The chain carries scrapbooking paper, adhesives, embellishments, tools, and finished scrapbook albums alongside paints, fabric, yarn, floral supplies, and seasonal decorations.

Each store layout is similar but not identical — the scrapbooking section is typically in the middle or back of the store, organized by paper type, embellishments, and adhesives. Store size varies; some locations are small format stores in urban areas, while others are full-size stores in suburban shopping centers. Staff availability and product depth depend on location and time of day.

Key Takeaways

  • Michaels has over 1,200 U.S. locations plus michaels.com, so you can shop in person or online depending on what you need and when.
  • Most stores are open seven days a week, but hours vary by location — check the store locator on michaels.com to confirm before you visit.
  • The scrapbooking section includes paper, adhesives, embellishments, and tools, though product selection is larger in full-size stores than in smaller format locations.
  • Michaels frequently runs sales and promotions, including coupons sent by email and in-store flyers, which can significantly reduce the price of supplies.
  • You can order online for delivery to your home or pick up at a store within a few hours or days, depending on your location and the item.

Finding a Michaels location and checking store hours

Use the store locator at michaels.com to find the nearest location, see current hours, and check whether a specific item is in stock at that store. Enter your zip code or city name, and the tool shows addresses, phone numbers, and hours for each location. Hours vary — most stores open between 8 and 10 a.m. and close between 8 and 10 p.m., but some locations have different schedules, especially on Sundays or in smaller markets.

Call the store directly if you need to confirm hours before a visit, especially around holidays when hours may change. The phone number appears in the store locator result. If you are looking for a specific item — a particular brand of scrapbooking paper, a tool, or an embellishment — you can also ask the store associate whether it is in stock before making the trip.

What the scrapbooking section contains and how it is organized

The scrapbooking area stocks cardstock and specialty papers in various colors, weights, and finishes; adhesives including glue sticks, tape, and liquid glue; embellishments such as stickers, die-cuts, and brads; and tools like scissors, paper cutters, and hole punches. Michaels also carries pre-made scrapbook albums, page protectors, and storage boxes. Brands carried include Recollections (Michaels' house brand), Cricut, Fiskars, and others, though the exact selection varies by store.

Full-size stores typically have a larger scrapbooking section with more paper colors, more embellishment options, and more tool choices than smaller format locations. If you are in a small-format store and cannot find what you need, the store locator can tell you whether a nearby full-size store has the item in stock, and you can order it online for pickup at the smaller store if you prefer.

Pricing, sales, and how to save money at Michaels

Michaels prices vary by item and location, but most supplies are mid-range — not the cheapest option online, but not premium pricing either. The chain runs frequent sales and promotions: weekly ads appear in-store and online, email subscribers receive digital coupons, and the Michaels app offers additional discounts. Many items rotate on sale throughout the month, so prices for the same product can change week to week.

Michaels also offers a loyalty program called Michaels Rewards, which is free to join. Members earn points on purchases and receive personalized offers. Coupons are often 20 to 40 percent off a single item or a category, though terms vary — some coupons exclude sale items or certain brands. Check the terms before you buy, and bring the coupon (digital or printed) to checkout or enter the code if you are ordering online.

Shopping online versus in-store

In-store shopping lets you see and touch paper, test adhesives, and check tool quality before buying. You also avoid shipping costs and can leave with supplies the same day. The downside is that not every item is stocked at every location, and you may need to visit multiple stores or wait for a restock.

Online shopping at michaels.com offers a wider selection — you can see every color and finish available, compare prices, and read customer reviews. You can choose delivery to your home or pickup at a store. Pickup is usually available within a few hours at busy locations or within one to two business days at smaller stores. Delivery times depend on your location and current order volume, typically ranging from a few days to two weeks. Shipping costs explore unless you meet a minimum order threshold or have a membership that includes free shipping.

Returning items and store policies

Michaels accepts returns of most items within 60 days of purchase with a receipt. Items must be unused and in original packaging. Some items — such as clearance merchandise, opened paint, or custom orders — may have different return policies. Bring the item and receipt to any Michaels store, or contact customer service at 1-800-MICHAELS if you ordered online.

If you do not have a receipt, Michaels can look up your purchase using your phone number or email if you were part of the Michaels Rewards program at checkout. Without a receipt and without a Rewards account, returns are more difficult and may not be possible. Keep receipts for high-value purchases or items you are unsure about.

Frequently Asked Questions

Can I order online and pick up at a store the same day?

Same-day pickup is available at many locations for in-stock items, but not all. When you order online, the checkout page shows you which pickup option is available — same-day, next-day, or standard delivery. Availability depends on the item, your location, and current order volume. Check the estimated pickup date before you complete your order.

Does Michaels price match other stores?

Michaels does not have a formal price-match policy. However, the chain runs frequent sales and promotions, and coupons often bring prices down. If you see a lower price elsewhere, you can ask a manager whether they can adjust the price, but there is no may provide they will. Comparing prices before you buy is your best option.

What if the store does not have the scrapbooking paper or embellishment I want?

Use the store locator to check whether another nearby location has it in stock. If no local store has it, you can order online for delivery or pickup. You can also ask a store associate whether the item is being restocked soon, or whether they can special-order it for you — policies vary by location.

Is there a Michaels credit card, and does it offer discounts?

Michaels offers a store credit card through Synchrony. Cardholders earn rewards points on purchases and receive special promotions. You do not need the card to shop — the free Michaels Rewards program offers similar benefits without a credit process. Compare the terms to decide which works better for your shopping habits.

Can I return items I bought online to a physical store?

Yes, most items purchased online can be returned to any Michaels store within 60 days. Bring the item in original packaging and your order confirmation or receipt. Some items, such as clearance or custom orders, may have restrictions — check your order details or contact customer service before you return.