What Fred Meyer is and how to shop there
Fred Meyer is a supermarket and general merchandise chain operating in the Pacific Northwest, primarily in Oregon, Washington, Idaho, and Alaska. It combines grocery shopping with a department store under one roof — you can buy groceries, clothing, home goods, and pharmacy items in the same trip. The chain is owned by The Kroger Company.
You can shop in a Fred Meyer store by walking in and purchasing items at checkout, or you can order groceries online through their website or mobile app for pickup or delivery. To use online ordering, you'll need to create an account with your email address and set up a payment method.
Fred Meyer accepts most major payment methods: Visa, Mastercard, American Express, Discover, debit cards, and their own branded credit card. They also accept digital payment options like Apple Pay and Google Pay at checkout. Some locations accept WIC (Women, Infants, and Children) benefits and SNAP (food stamps).
Key Takeaways
- Fred Meyer's rewards program, called Fred Meyer Rewards, tracks your purchases and gives you fuel discounts and occasional cash-back offers on specific products.
- You enroll in Fred Meyer Rewards for free using your phone number or email, and the program links to your payment method at checkout.
- Fuel rewards accumulate as you spend — typically one fuel point per dollar spent on groceries — and you redeem them at Fred Meyer fuel stations or partner stations.
- Fred Meyer's store credit card offers additional rewards on top of the basic program, but you must open a credit account to use it.
- Online orders require you to set up an account and choose either pickup or delivery, with pickup usually ready within a few hours.
How Fred Meyer Rewards tracks your purchases
Fred Meyer Rewards is a free loyalty program that records what you buy and gives you rewards based on your spending. When you enroll, you provide your phone number or email address, and the program links to your payment method — either a debit card, credit card, or the Fred Meyer store credit card. Every time you shop, your purchases are recorded under your account.
The program works at checkout: the cashier scans your rewards number (or you scan it yourself using the app), and your purchase is logged. You don't have to do anything else. The rewards accumulate automatically based on what you buy and how much you spend.
You can check your rewards balance and see your purchase history by logging into your account on the Fred Meyer website or through their mobile app. The app also shows you personalized offers and digital coupons that you can load directly to your rewards account.
Understanding fuel points and how to use them
Fuel points are the main reward you earn through Fred Meyer Rewards. Typically, you earn one fuel point for every dollar you spend on groceries and general merchandise. Some products — like gift cards or certain services — may not earn fuel points, and occasionally Fred Meyer runs promotions where you earn bonus points on specific categories.
Once you accumulate fuel points, you redeem them at the pump. Fred Meyer operates fuel stations at many of their locations, and you can also use your points at partner fuel stations, which include Chevron, Shell, and Tesoro stations in the Pacific Northwest. When you reach the fuel pump, you enter your rewards phone number or scan your app, select your fuel grade, and the points are deducted from your balance as you pump.
The discount you receive depends on how many points you've accumulated. Fred Meyer typically offers discounts ranging from a few cents per gallon up to a dollar or more per gallon, depending on your point balance and current promotions. Points expire after a certain period of inactivity, so check your account regularly to see when your oldest points will expire.
The Fred Meyer store credit card and additional rewards
Fred Meyer offers a branded credit card issued by Kroger that works differently from the basic rewards program. If you open this credit card account, you earn rewards on top of the standard Fred Meyer Rewards program. The card typically offers bonus fuel points on certain purchases — for example, extra points on groceries or gas — and may include cash-back offers on specific products or categories.
To open a Fred Meyer credit card account, you visit a customer service desk in the store or explore online through their website. You'll need to provide personal information and authorize a credit check. Once approved, you receive a physical card in the mail within one to two weeks. You can use the card when ready for online purchases if you receive a temporary card number.
The credit card is optional — you can earn rewards and shop at Fred Meyer without it. However, cardholders often receive exclusive promotions and higher bonus point offers during promotional periods. If you carry a balance, the card charges interest at a variable rate, so read the terms before opening an account.
How to order groceries online for pickup or delivery
Fred Meyer allows you to order groceries through their website or mobile app and choose either in-store pickup or home delivery. To start, create an account on fredmeyer.com or read the Fred Meyer mobile app, then enter your email address and create a password. You'll also need to add a payment method — a debit card, credit card, or the Fred Meyer credit card.
Once logged in, browse the store's inventory and add items to your cart. You can search by product name, browse by department, or use digital coupons and personalized offers. When you're ready to check out, select your preferred Fred Meyer location and choose either pickup or delivery. Pickup orders are usually ready within two to four hours, and you drive to the designated pickup area to collect your groceries. Delivery times vary by location but typically range from the same day to several days out.
For pickup orders, you pay at checkout and receive a confirmation email with a pickup time window. For delivery orders, you pay at checkout and receive a delivery time window. Both options allow you to earn Fred Meyer Rewards points on your purchase, and you can explore digital coupons and promotions before you pay.
What to know about Fred Meyer's return and refund policy
Fred Meyer accepts returns of most items within 30 days of purchase if you have your receipt. You can return items to the customer service desk at any Fred Meyer location. For groceries and perishable items, Fred Meyer typically accepts returns if the product is defective or damaged, though policies vary by item type.
If you paid with a debit card or credit card, your refund is issued back to that same payment method within a few business days. If you paid with cash, you receive a cash refund or a store credit option. For online orders, you can initiate a return through your account on the website or app, and Fred Meyer will provide instructions for returning items.
Some items — like alcohol, tobacco, or items marked final sale — cannot be returned. If you're unsure whether an item is returnable, ask at the customer service desk before making your purchase.
Frequently Asked Questions
Do I have to sign up for Fred Meyer Rewards to shop there?
No, you can shop at Fred Meyer without joining the rewards program. However, you'll miss out on fuel discounts and personalized offers. Enrollment is free and takes less than a minute at checkout or online.
Can I use my Fred Meyer Rewards at other stores?
Fred Meyer Rewards are specific to Fred Meyer and cannot be used at other grocery chains. However, you can redeem fuel points at partner fuel stations like Chevron and Shell in the Pacific Northwest.
What happens to my fuel points if I don't use them?
Fuel points expire after a period of inactivity, typically around six months to a year depending on Fred Meyer's current policy. Check your account regularly to see your points balance and expiration dates. You can also call customer service to confirm your account's expiration timeline.
Can I combine multiple Fred Meyer Rewards accounts into one?
Fred Meyer allows you to link multiple payment methods to a single rewards account, but you cannot merge two separate accounts. If you have two accounts and want to consolidate, contact Fred Meyer customer service for guidance on the best approach.
Is there a fee for using Fred Meyer's online pickup or delivery service?
Pickup orders have no fee. Delivery orders may have a delivery fee depending on your location and order size. Fred Meyer sometimes offers free delivery promotions or waives fees for members of their paid delivery subscription service — check their website for current offers.