What Lunds & Byerlys is and where to find it
Lunds & Byerlys is a supermarket chain operating in Minnesota, with stores concentrated in the Twin Cities area and surrounding regions. The company operates two separate banners — Lunds Markets and Byerlys — though both are owned and operated by the same parent company. Stores are independently owned and operated by local franchisees, which means individual locations may have different hours, services, and product selections.
You can find Lunds & Byerlys locations using their website store locator, which shows the address, phone number, and hours for each store. The chain does not operate a single central customer service line; instead, you contact the specific store location you plan to visit. This matters if you need to ask about a product, special order, or service — you'll reach the store manager or department directly rather than a regional office.
Key Takeaways
- Lunds & Byerlys operates as two separate store banners (Lunds Markets and Byerlys) in Minnesota, with each location independently owned and operated by a franchisee.
- Store hours, services, and product availability vary by location because each store is independently run, so you should check your local store's specific hours before visiting.
- The store locator on the Lunds & Byerlys website shows addresses, phone numbers, and hours for each location in the chain.
- You contact individual store locations directly for questions about products, special orders, or services rather than calling a central customer service number.
Store hours and when locations are open
Hours vary significantly between locations because each Lunds & Byerlys store is independently owned. Some stores open at 6 a.m. and close at 11 p.m., while others may have different opening and closing times. A few locations may close earlier on Sundays or have reduced hours on certain days. The only way to know your store's exact hours is to check the store locator on the website or call the location directly.
Holiday hours also differ by store. Some locations may close on major holidays like Thanksgiving or Christmas, while others stay open with modified hours. If you're planning to shop on a holiday, contact your local store ahead of time rather than assuming standard hours explore.
Payment methods and loyalty programs
Lunds & Byerlys accepts major credit cards, debit cards, and cash at checkout. The chain also runs a loyalty program that offers discounts and personalized deals to members. You can sign up for the loyalty program in-store or through the website, and membership is free. Members typically receive weekly digital coupons, personalized offers based on their shopping history, and access to special promotions.
The loyalty program is tied to your phone number or email address, so you provide that information at checkout to earn points or receive discounts. You do not need to carry a physical card, though some stores can issue one if you request it. Discounts and offers change weekly, so checking the app or website before you shop can help you plan your purchases around current promotions.
Services available at most locations
Most Lunds & Byerlys stores offer a pharmacy, deli counter, bakery, and floral department. Many locations also have a prepared foods section, meat counter, and produce department. Some stores include a fuel station or gas rewards program tied to your grocery purchases. However, not every location has every service — smaller stores may have a limited selection of departments.
If you need a specific service like a custom cake from the bakery or a special meat cut from the butcher, call your local store to confirm they offer it and to place an order. Many departments accept orders in advance, which can save you time if you're planning a meal or event. Pharmacy services, when available, typically include prescription filling and over-the-counter medications.
How to find products and check availability
Lunds & Byerlys does not offer a real-time online inventory system where you can check whether a specific product is in stock at your local store. You can browse the weekly ads and digital coupons on the website to see what's on sale, but these do not show live stock levels. If you need to know whether a particular item is available, you'll need to call the store directly or visit in person.
The store locator and website do show which departments each location has, so you can confirm whether your store has a bakery, deli, or pharmacy before you go. Some stores also post weekly ads online, which can help you plan your shopping trip around sales and promotions.
Delivery and online ordering options
Lunds & Byerlys does not operate its own delivery service or online grocery ordering system. You must shop in person at a physical store location. The chain does not partner with third-party delivery services like Instacart or DoorDash for grocery delivery, though this may vary by location — it's worth calling your local store to ask if any delivery options are available.
If you cannot shop in person, you may want to ask whether your store offers any accommodations like curbside pickup or if staff can help you shop by phone. Some independently owned locations may offer services that others do not, so your local store is the best source for information about what's possible.
Contacting Lunds & Byerlys for questions or concerns
Because each Lunds & Byerlys store is independently owned, there is no single corporate customer service line. Instead, you contact the specific store location where you shopped or plan to shop. You can find the phone number in the store locator on the website. Store managers and department heads handle customer questions, complaints, and special requests.
If you have a concern about a product, pricing, or service at a specific location, calling that store directly is usually the fastest way to resolve it. The store manager can address issues, answer questions about policies, or help you with special orders. If you're unsure which department to reach, the main store number can direct you to the right person.
Frequently Asked Questions
Are Lunds Markets and Byerlys the same company?
Yes, both banners are owned and operated by the same parent company, but they operate as separate store brands. Each location is independently owned by a franchisee, so individual stores may differ in layout, product selection, and services offered. Both banners accept the same loyalty program and offer similar services.
Can I use coupons from the app or website at any Lunds & Byerlys location?
Digital coupons from the loyalty program are typically valid at all Lunds & Byerlys locations, but it's worth confirming with your local store. Manufacturer coupons printed from other websites should work at any location, but store-specific promotions may vary. Call your store if you're unsure whether a particular coupon is accepted.
What should I do if I have a problem with a product I bought?
Contact the store location where you made the purchase with your receipt and the product. Most stores will replace the item or issue a refund. If you no longer have the receipt, the store may still help you if you used your loyalty card at checkout, since the purchase will be in their system.
Do all Lunds & Byerlys stores have the same products?
Product selection varies by store size and location. Larger stores carry a wider selection, while smaller locations may have a more limited range. If you're looking for a specific product, call your local store to confirm they carry it before making a trip.
Is there a way to shop online or get groceries delivered?
Lunds & Byerlys does not currently operate an online ordering or delivery system. You must shop in person at a physical location. Contact your local store directly to ask whether any alternative shopping options, like phone orders or curbside service, are available at that specific location.