What IT'SUGAR is and where to find locations

IT'SUGAR is a chain of candy and novelty shops that sells bulk candy, chocolate, gummies, lollipops, and branded sweets alongside toys, games, and pop culture merchandise. The stores are designed as experiential retail spaces — they're meant to be visually loud and fun, with floor-to-ceiling displays and interactive elements. You'll find IT'SUGAR locations in shopping malls, outlet centers, and tourist areas in the United States and internationally.

To find a store near you, visit the IT'SUGAR website and use their location finder tool. You can search by city or zip code. Most stores are open seven days a week, though hours vary by location — mall locations typically follow mall hours, while standalone stores may have different schedules. You can call ahead to confirm hours before you visit.

IT'SUGAR also operates an online store where you can order candy and merchandise for delivery or in-store pickup at participating locations. The website shows which items are in stock at your nearest store.

Key Takeaways

  • IT'SUGAR sells candy by weight from bulk bins, branded chocolate bars, novelty sweets, and pop culture merchandise all in one store.
  • You can fill your own bag from bulk bins or buy pre-packaged items, and most stores have a scale at checkout to weigh and price bulk purchases.
  • Prices vary by item and weight — bulk candy is typically cheaper per pound than pre-packaged versions of the same candy.
  • The stores are designed to be visually engaging with lots of displays and interactive elements, making them popular with families and tourists.
  • You can shop in-store or order online through their website for delivery or pickup.

How bulk candy purchasing works at IT'SUGAR

Most IT'SUGAR locations have a large section of bulk candy bins where you can fill your own bag or container. You grab a bag (usually provided free at the store), select which candies you want, and fill it to whatever amount you choose. Common bulk options include gummy bears, sour candies, chocolate pieces, licorice, and hard candies. The store provides scoops and tongs so you don't touch the candy directly.

Once you've filled your bag, you take it to the checkout counter. A staff member weighs your bag on a scale and charges you based on the weight and the per-pound price of the candy. Bulk candy pricing is usually listed on a sign near each bin or displayed at checkout. Prices per pound vary — some bulk candies cost less than $5 per pound, while premium or specialty bulk items may cost more.

You can also buy pre-packaged candy and merchandise without using the bulk bins. IT'SUGAR carries branded chocolate bars, candy boxes, novelty items, and licensed merchandise from movies, TV shows, and pop culture franchises. These items have fixed prices and are ready to purchase as-is.

Types of candy and merchandise available

IT'SUGAR stocks a wide range of candy types. You'll find classic American candies (Reese's, Snickers, M&Ms), international brands (Kinder, Lindt, Cadbury), sour candies, gummies, licorice, hard candies, lollipops, and chocolate-covered items. Many locations also carry sugar-free or vegan options, though availability varies by store.

Beyond candy, IT'SUGAR sells novelty items like oversized lollipops, candy-themed apparel, collectible toys, games, and merchandise tied to current movies and TV shows. Some stores have photo opportunities or interactive displays where you can take pictures with props or large candy sculptures. The merchandise selection changes seasonally and by location.

Seasonal items appear around holidays — Halloween candy and decorations in fall, holiday chocolate assortments in winter, and Easter candy in spring. Clearance sections often appear after major holidays when seasonal stock is marked down.

Pricing and payment methods

Bulk candy pricing depends on weight and type. A small bag of bulk candy might cost $3 to $8, while a larger bag could run $10 to $20 or more depending on what you choose and how much you fill it. Pre-packaged items have individual prices that vary widely — a single chocolate bar might cost $2 to $5, while larger boxes or specialty items can cost $15 to $30 or more.

IT'SUGAR accepts all major credit cards, debit cards, and mobile payment methods like Apple Pay and Google Pay. Most locations also accept cash. Prices are the same whether you pay with card or cash — there are no discounts for one method over another.

If you're buying for a group or event, some IT'SUGAR locations offer bulk ordering or party packages, though this varies by store. Contact your local store directly to ask about options for larger purchases.

What to know before your first visit

IT'SUGAR stores are designed to be visually stimulating and crowded, especially during peak shopping times and holidays. If you prefer a quieter shopping experience, visit on a weekday morning or early afternoon rather than evenings or weekends. Tourist-area locations tend to be busier year-round.

Bring cash or a card — most stores are cashless-friendly, but having cash on hand is useful if you want to budget your bulk candy spending. Some people find it easier to set a dollar limit before filling their bag rather than estimating weight.

If you have dietary restrictions or allergies, check product labels carefully. While IT'SUGAR carries many options, not all items are clearly labeled for allergens or dietary content at the bulk bins. Staff can point you toward items that meet your needs, but you're responsible for reading labels and confirming ingredients.

Parking and store access vary by location. Mall locations require navigating mall parking and foot traffic. Standalone or outlet locations may have dedicated parking. Check the location details on the IT'SUGAR website before you go.

Online ordering and delivery options

You can order from IT'SUGAR's website and choose between shipping to your home or picking up at a participating store location. Shipping costs and delivery times vary based on your location and the items you order. The website shows estimated delivery dates at checkout.

In-store pickup is often faster and may have lower or no shipping costs. When you place a pickup order, the store will notify you when it's ready. You then visit the store during their business hours to collect your order and pay if you haven't already done so online.

Online orders are limited to pre-packaged items and some bulk candy options — you cannot custom-fill a bag online. The website shows which items are in stock at your nearest location, so you can check availability before ordering.

Frequently Asked Questions

Can I return or exchange candy I bought at IT'SUGAR?

Return and exchange policies vary by location and by whether the item was purchased in-store or online. In-store purchases typically have a limited return window if the item is unopened and you have your receipt. Online purchases may have different policies. Contact your local store or check the IT'SUGAR website for the specific return policy before you purchase.

Do IT'SUGAR stores have sugar-free or allergy-friendly options?

Many IT'SUGAR locations carry sugar-free candy and some vegan or allergen-friendly items, but selection varies by store. Call ahead or ask staff when you visit to find out what options are available. Always read labels carefully, as bulk bins may not have detailed allergen information posted.

Is bulk candy at IT'SUGAR cheaper than buying pre-packaged candy elsewhere?

Bulk candy is often cheaper per pound than pre-packaged versions of the same candy, but not always cheaper than buying the same candy at a grocery store or discount retailer. IT'SUGAR's value proposition is selection and the experience of choosing your own mix, rather than always being the lowest price.

Can I order IT'SUGAR candy for a party or event?

Some locations offer bulk ordering or party packages, but this varies by store. Contact your local IT'SUGAR directly to ask about options for large orders, custom assortments, or event pricing. They may be able to accommodate requests that the website doesn't advertise.

What happens if I buy bulk candy and it melts or gets damaged?

Bulk candy is sold as-is, and IT'SUGAR is not responsible for melting or damage that occurs after purchase, especially during warm months or if candy sits in a hot car. If you're concerned about melting, buy pre-packaged items instead or ask staff which bulk candies are most heat-stable. Store bulk candy in a cool place when you get home.