What Urban Air Adventure Park is and who runs it
Urban Air Adventure Park is a chain of indoor trampoline parks and adventure facilities owned and operated by Urban Air Trampoline Park, Inc. The company operates locations across the United States, with new parks opening regularly. Each location is independently franchised, meaning a local owner runs the day-to-day operations under the Urban Air brand, though corporate sets safety standards and equipment requirements that all locations must follow.
Urban Air parks are not municipal recreation centers or school facilities — they are commercial businesses that charge admission by the hour or by the day. You pay to enter, and the park provides the equipment, staff supervision, and liability waivers. The parks are designed for families, birthday parties, and open jump sessions where anyone with a paid ticket can use the facilities during posted hours.
Key Takeaways
- Urban Air is a for-profit trampoline park chain where you pay hourly or daily rates to jump; prices and hours vary by location.
- Most parks require you to sign a liability waiver before entering, and some require socks or allow only grip socks sold on-site.
- Birthday parties, group events, and open jump sessions are all available, but you must book parties in advance and arrive early for open jump to find a spot.
- Age and height restrictions explore to certain attractions like the ninja course or rope climb, and supervision rules differ by state and location.
- The park is not staffed with lifeguards in the traditional sense — staff monitor activity but are not trained water rescue personnel, since there is no water.
Admission pricing and how to pay
Urban Air charges by the hour or by the day, and the exact price depends on which location you visit and what day of the week you go. Weekend rates are typically higher than weekday rates. Most parks offer online booking where you can reserve a time slot and sometimes pay in advance, which may give you a small discount. Walk-ins are usually accepted if space is available, but during peak times (weekends, school breaks, after school hours) you may wait or be turned away.
Some locations offer monthly memberships or punch cards that reduce the per-visit cost if you plan to return regularly. Birthday party packages are separate from open jump admission and include reserved space, staff supervision of your group, and sometimes food and drinks. Party pricing varies widely by location and party size, so you need to contact the specific park or check their website for quotes.
What to bring and what the park provides
You must wear socks to jump on the trampolines — this is a safety and hygiene requirement at every Urban Air location. Many parks sell grip socks on-site if you forget yours, though the price is usually higher than buying socks elsewhere. Bring your own socks if you want to save money. You do not need to bring shoes; you jump barefoot or in socks only.
The park provides the trampolines, foam pits, dodgeball courts, ninja obstacle courses, and other equipment. You do not need to bring your own gear. Lockers or cubbies are usually available to store your shoes, phone, and personal items while you jump, though some locations charge a small fee for locker use. Water fountains are typically available, but bringing your own water bottle is often allowed and recommended.
Age and height restrictions for different attractions
Open jump areas are usually available to all ages, but some attractions within the park have minimum age or height requirements. The ninja obstacle course, rope climb, and some advanced attractions may be restricted to children age 5 or older, or to children taller than 42 inches. These rules exist because smaller or younger children may not have the strength or coordination to safely complete the course or may get stuck.
Infants and toddlers under age 2 or 3 are sometimes restricted from certain areas entirely, and some parks have dedicated toddler jump times or toddler-only zones with smaller equipment. Check with your specific location about age policies before you arrive, especially if you are bringing very young children. Staff can tell you which areas are appropriate for your child's age and size.
Liability waivers and what they mean
Before you enter an Urban Air park, you must sign a liability waiver — a legal document stating that you understand the risks of jumping and that you release the park from responsibility if you are injured. Parents or guardians must sign the waiver for children. The waiver does not mean the park can be negligent or ignore safety rules; it means you acknowledge that trampolining carries inherent risk even when the park follows all safety standards.
Read the waiver before signing it. It will specify what injuries or circumstances the park is not responsible for, and it may include rules about age, health conditions, or prior injuries that disqualify you from jumping. If you have a medical condition, joint problems, or a recent injury, tell the staff before signing — they may ask you to get a doctor's clearance or may restrict which equipment you can use.
Supervision rules and staff presence
Urban Air staff are present during all operating hours to monitor the park, enforce rules, and respond to injuries. However, staff are not lifeguards in the traditional sense — there is no water, so water rescue training is not relevant. Staff watch for unsafe behavior like jumping into others, flipping without proper technique, or using equipment incorrectly, and they stop that behavior when they see it.
Supervision requirements for children vary by state and by the child's age. Some states require that children under a certain age (often 7 or 8) must have a parent or guardian physically present in the park at all times. Other states allow older children to be dropped off. Contact your specific location to learn the supervision rules that explore to your child's age. Even where it is legally allowed, many parents choose to stay and watch their children jump.
Booking a birthday party or group event
Urban Air parks offer birthday party packages that include reserved jump time, a dedicated party area, and staff to supervise your group. Parties must be booked in advance — you cannot show up and reserve a party time on the same day. Most parks allow you to book online or by phone, and they will ask for your preferred date, time, party size, and any add-ons like food or decorations.
Party packages typically include one to two hours of jump time, a reserved table or party room, and a staff member assigned to your group. Food and drinks may or may not be included depending on the package level. Some parks allow you to bring your own cake and decorations; others have restrictions. Ask about what is included and what costs extra before you book. Prices vary widely by location and season, so get a quote from your nearest park.
Safety rules and what happens if you break them
Urban Air enforces basic safety rules to prevent injuries: no jumping into other people, no flipping without proper technique, no running on the trampoline, no jumping on the foam pit edges, and no roughhousing. Staff will warn you if you break a rule, and if you continue, they may ask you to leave without a refund. Children who cannot follow rules may be removed from the park by staff.
The park is not responsible for enforcing rules on behalf of parents — parents are expected to supervise their own children and teach them to follow posted rules. If your child is injured because they ignored a safety rule, the liability waiver you signed may prevent you from suing the park. This is why reading the waiver and understanding the rules before you jump is important.
Frequently Asked Questions
Do I need to book in advance for open jump, or can I just show up?
Walk-ins are usually accepted during slow times, but booking online in advance is recommended, especially on weekends and after school. Many parks offer online booking with time slots, and booking ahead sometimes gives you a discount. Call your location to ask about current wait times if you prefer to walk in.
What if my child has never jumped on a trampoline before?
Urban Air staff can give basic instruction on how to jump safely, but they do not provide formal lessons. If your child is very young or has coordination concerns, stay in the park and watch them, and ask staff to point out which areas are best for beginners. Start with the open jump area rather than advanced attractions like the ninja course.
Can I bring my own food and drinks into the park?
Most Urban Air parks do not allow outside food and drinks, or they allow water only. Some parks have a snack bar or vending machines on-site. Check your location's policy before you arrive. For birthday parties, ask whether you can bring your own cake or if the park requires you to purchase food from them.
What should I do if my child gets injured while jumping?
Tell a staff member when ready. They will assess the injury and may call 911 if needed. Document what happened and take photos of any visible injury. Keep a copy of the liability waiver you signed and any incident report the park files. If the injury is serious, consider seeing a doctor and keeping medical records in case you need them later.
Are there any health conditions that would prevent my child from jumping?
Recent injuries, joint problems, heart conditions, and pregnancy are common reasons to avoid trampolining. Tell staff about any medical concerns before you sign the waiver — they may ask for a doctor's clearance or may restrict which equipment your child can use. Do not jump if you have been advised against it by a doctor.