How to cancel an Amazon subscription
You can cancel most Amazon subscriptions directly from your account settings in a few steps. The exact process depends on which subscription you have — Prime, Kindle Unlimited, Prime Video, or a third-party subscription sold through Amazon — but all of them let you stop recurring charges without calling customer service.
Amazon does not charge a cancellation fee for most subscriptions. When you cancel, your access typically ends at the end of your current billing period, not when ready. If you cancel mid-month, you keep the service through the date you paid for.
Key Takeaways
- Amazon Prime, Prime Video, Kindle Unlimited, and third-party subscriptions all cancel from your account settings, not from a separate app or website.
- Cancellation takes effect at the end of your current billing cycle, so you will not lose access to the service before your next charge date.
- You can pause or downgrade some subscriptions instead of canceling them outright — Prime Video channels and Kindle Unlimited both offer this option.
- If you cancel and then change your mind, you can restart the same subscription without losing your settings or preferences.
Cancel Amazon Prime from your account
Go to amazon.com and sign in. Click the account icon in the top right corner and select Your Account. Look for a section called Memberships and Subscriptions or Prime Membership — the exact name varies by region.
Click on your Prime membership. You will see a button that says Cancel Membership or End Membership. Click it. Amazon will ask you to confirm and may offer you a discount to stay; you can ignore this and proceed to cancel. The page will show you the date your membership ends.
If you use Prime Video, Music, or Photos as part of Prime, those services stop when your Prime membership ends. If you subscribed to Prime Video as a standalone service (not through Prime), that subscription is separate and will not be affected.
Cancel Prime Video or other add-on subscriptions
Prime Video channels — like HBO, Paramount+, or Starz — are subscriptions you add on top of Prime Video itself. To cancel one, go to amazon.com, click your account icon, and select Your Account. Find Prime Video or Memberships and Subscriptions.
Look for the channel you want to cancel and click Cancel Channel or Manage. Some channels let you pause instead of cancel, which suspends charges for a set period and then resumes automatically. If you want to cancel rather than pause, select that option and confirm.
If you subscribed to Prime Video as a standalone service (without Prime membership), the cancellation process is the same: go to Your Account, find Prime Video, and click Cancel. You will lose access to Prime Video content at the end of your billing period, but other Prime benefits (if you have them) will continue.
Cancel Kindle Unlimited
Kindle Unlimited is Amazon's book subscription service. To cancel it, go to amazon.com, click your account icon, and select Your Account. Find Memberships and Subscriptions and look for Kindle Unlimited.
Click Cancel Membership. Amazon will show you the end date and ask you to confirm. Like Prime, Kindle Unlimited lets you pause your membership for up to three months instead of canceling. If you pause, your subscription freezes and you will not be charged, but you can restart it without losing your library or reading history.
Cancel third-party subscriptions sold through Amazon
Some companies sell subscriptions through Amazon — newspapers, magazines, apps, or services that bill through your Amazon account. These are not Amazon's own subscriptions, but they appear in your account settings.
Go to amazon.com, click your account icon, and select Your Account. Find Memberships and Subscriptions and look for the third-party subscription. Click on it and select Cancel Subscription. The cancellation goes to the company that runs the service, not to Amazon, so the company controls when it takes effect.
Some third-party subscriptions cancel when ready; others end at the next billing date. The page will tell you which applies. If you have a problem with the cancellation, you may need to contact the company directly rather than Amazon.
What happens after you cancel
Your subscription remains active until the end of your current billing period. If you paid for a month on the 15th, and you cancel on the 20th, you keep access through the 15th of the next month. You will not be charged again after that date.
If you cancel Prime and have an active Prime Video channel subscription, that channel also stops at the same time. Kindle books you downloaded to your device stay on that device, but you cannot read new books once your Kindle Unlimited membership ends.
You can restart a canceled subscription at any time by going back to Your Account and selecting Restart or Renew. Your settings, watch history, and reading history will be there when you come back.
Troubleshooting cancellation problems
If you cannot find the cancel button, make sure you are signed into the correct Amazon account. Some people have multiple accounts (one for shopping, one for a business, one shared with a family member). The subscription you want to cancel is on the account that was charged for it.
If the cancel button is grayed out or missing, the subscription may already be canceled or paused. Refresh the page and check again. If you still cannot cancel, contact Amazon customer service through your account — click Help at the bottom of any Amazon page and select Contact Us.
If you were charged after canceling, contact Amazon within a few days. Amazon can usually refund charges if you canceled in time but were billed by mistake. Keep your cancellation confirmation email as proof of when you canceled.
Frequently Asked Questions
Do I lose my Prime benefits when ready after I cancel?
No. Your Prime membership stays active through the end of your current billing period. If you paid for a year, you keep Prime for the rest of that year. If you paid monthly, you keep it for the rest of that month. You will not be charged again after that date.
Can I pause a subscription instead of canceling it?
Yes, for some subscriptions. Kindle Unlimited lets you pause for up to three months. Prime Video channels can be paused on some services. Prime membership itself cannot be paused, only canceled. Check the cancellation page for your specific subscription to see if pause is an option.
What if I cancel Prime but want to keep Prime Video?
You can subscribe to Prime Video as a standalone service. After your Prime membership ends, go to the Prime Video page and select Start Your Free Trial or Subscribe Now. You will be charged separately for Prime Video, and it will not include other Prime benefits like free shipping or Prime Music.
Will I get a refund if I cancel mid-month?
No. Amazon subscriptions are not prorated. If you cancel on the 20th of a month you paid for, you keep the service through the end of that billing period and will not be refunded for the unused days. You straightforward will not be charged again.
How do I cancel if I cannot access my Amazon account?
Contact Amazon customer service through the Help section at the bottom of amazon.com. You can also call the phone number on your credit card statement or bank account — the company that issued your card can sometimes stop recurring charges if you cannot reach Amazon directly.