How to cancel an Amazon subscription
You can cancel most Amazon subscriptions directly from your account settings in a few steps. The exact process depends on whether you're canceling a Prime membership, a digital subscription like Kindle Unlimited, or a recurring delivery service like Subscribe & Save. Amazon does not charge a cancellation fee, and your access ends when ready or at the end of your current billing period, depending on the subscription type.
The fastest way is to go to Your Memberships and Subscriptions in your Amazon account. This page shows every active subscription tied to your account, and you can cancel most of them right there without contacting customer service.
Key Takeaways
- Most Amazon subscriptions can be canceled from the Your Memberships and Subscriptions page in your account settings.
- Prime membership cancellations take effect when ready, but you keep access through the end of your current billing period.
- Digital subscriptions like Kindle Unlimited and Audible usually stop at the end of your current billing cycle, not right away.
- Subscribe & Save orders can be canceled individually or you can pause the entire service without losing your account.
- If you cannot find a subscription to cancel, it may be linked to a different Amazon account or managed through a third-party app.
Canceling Prime membership
To cancel Amazon Prime, sign into your account and go to Your Memberships and Subscriptions. You'll find this link in the Account menu (the one with your name) in the top right corner of any Amazon page. Click on Prime Membership, then select Cancel Membership.
Amazon will show you a summary of what you're losing and may offer you a discounted renewal rate to stay. You can ignore this and proceed with cancellation. Your Prime membership ends at the end of your current billing period — if you paid for a year, you keep Prime through that full year. If you paid monthly, it ends 30 days from now. You'll receive a confirmation email with your cancellation date.
If you signed up for a free trial and want to cancel before it converts to a paid membership, the same process applies. Cancel during the trial period and you won't be charged.
Canceling digital subscriptions (Kindle Unlimited, Audible, Prime Reading)
Digital subscriptions work differently from Prime. Go to Your Memberships and Subscriptions and find the subscription you want to cancel — Kindle Unlimited, Audible, Prime Reading, or others. Click Cancel Subscription or Cancel Membership.
Your access continues through the end of your current billing cycle. If you're mid-month, you keep the service until your next billing date. Amazon will send you a reminder email a few days before your subscription ends. After cancellation, you lose access to the service's content library, but any books you purchased (rather than borrowed through the subscription) remain in your library.
You can resubscribe at any time. There's no penalty for canceling and coming back later.
Canceling Subscribe & Save orders
Subscribe & Save is Amazon's recurring delivery program for household items, groceries, and other products. You can cancel individual orders or the entire subscription. To cancel a single order, go to Your Orders, find the Subscribe & Save item, and click Skip Next Order or Cancel Subscription. Canceling a single item doesn't affect your other Subscribe & Save orders.
If you want to pause Subscribe & Save without canceling entirely, you can skip up to three months of deliveries. After three months, the service automatically resumes. This is useful if you want to keep the subscription active but don't need a delivery right now.
To cancel the entire Subscribe & Save account, go to Your Orders, select any Subscribe & Save item, and choose Cancel Subscription. All recurring orders under that subscription stop, though you can still place one-time orders from Amazon.
Canceling subscriptions from third-party apps and services
Some subscriptions are sold through Amazon but managed by the seller or app developer, not by Amazon directly. These include apps, games, and services from third-party developers. You may not see them in Your Memberships and Subscriptions, or you may see them listed but unable to cancel them there.
To cancel a third-party subscription, go to Your Account, then Login & Security, and look for Amazon Appstore Subscriptions or Alexa Skills Subscriptions depending on where you subscribed. You can also contact the app developer directly — they can cancel from their end. Check your confirmation email for the developer's contact information or support page.
What happens after you cancel
Once you cancel, you'll receive a confirmation email from Amazon. Keep this email as proof of cancellation. If you're charged after cancellation, you can contact Amazon Customer Service with this email and request a refund.
If you cancel Prime and later want to rejoin, you can resubscribe at any time. The same goes for digital subscriptions and Subscribe & Save. There's no waiting period or penalty.
If you're canceling because of a billing problem — like a card that was declined or an old payment method — update your payment information in Your Account > Payment Options before resubscribing. This prevents the same issue from happening again.
Troubleshooting cancellations that don't go through
If you try to cancel and the button doesn't work, or if you see an error message, try clearing your browser's cache and cookies, then log back in. Sometimes a technical glitch prevents the cancellation page from loading properly.
If you still can't cancel, the subscription may be linked to a different Amazon account. Check whether you have multiple Amazon accounts — one for shopping, one for Prime Video, or one tied to a household member's account. Log into each account and check Your Memberships and Subscriptions on each one.
If you've tried everything and still can't cancel, contact Amazon Customer Service through the Contact Us link at the bottom of any Amazon page. They can cancel the subscription for you and explain why it wasn't showing up in your account.
Frequently Asked Questions
Will I get a refund if I cancel mid-billing cycle?
Amazon does not refund the current billing period if you cancel mid-cycle. Your access continues through the end of that period. However, if you cancel within a few days of being charged and believe you made a mistake, contact Amazon Customer Service and ask for a one-time refund — they often grant these as a courtesy.
Can I cancel a subscription someone else set up on my account?
Yes. If a family member or authorized user set up a subscription on your account, you can cancel it from Your Memberships and Subscriptions the same way you would cancel your own. If you want to prevent others from adding subscriptions, adjust your account permissions in Account Settings.
What if I cancel Prime but want to keep Prime Video?
Prime Video is included with Prime membership, so canceling Prime ends Prime Video access. However, you can subscribe to Prime Video as a standalone service for a lower monthly cost. After you cancel Prime, Amazon will offer you this option.
Do I lose my Kindle books if I cancel Kindle Unlimited?
Books you borrowed through Kindle Unlimited are removed from your device when the subscription ends. Books you purchased with money are yours permanently and stay in your library. Before canceling, check your library to see which books are borrowed versus purchased.
Can I cancel a Subscribe & Save order without canceling the whole subscription?
Yes. You can skip individual orders or cancel just one item while keeping other Subscribe & Save orders active. Go to Your Orders, find the specific item, and click Skip or Cancel for that item only.