How to cancel Audible
You can cancel your Audible subscription through your account settings on the Audible website or mobile app. The process takes about two minutes and does not require you to call customer service. Your access to your audiobook library ends on the date your current billing period ends — Audible does not refund the portion of your current month you have not used.
Audible offers two ways to pause instead of cancel: you can suspend your membership for up to three months, which stops your monthly charge without closing your account, or you can downgrade to a free account that keeps your library but removes the monthly credit. Both options preserve your audiobooks and bookmarks. If you want to leave entirely, the cancellation process is straightforward, though Audible may offer you a discounted rate to stay.
Key Takeaways
- Cancel through your account settings on Audible.com or the Audible app — you do not need to contact customer service.
- Your access ends at the end of your current billing cycle, not when ready, so you keep your audiobooks until that date.
- You can suspend your membership for up to three months instead of canceling, which pauses charges without closing your account.
- Audible may offer you a discounted rate or free month when you attempt to cancel — this is optional and you can decline.
- Your purchased audiobooks remain in your library after cancellation, but you cannot listen to them without an active subscription.
Steps to cancel on the Audible website
Log into your Audible account at Audible.com using your email and password. Click on your account name or profile icon in the top right corner, then select "Account Details" from the dropdown menu.
On the Account Details page, look for the section labeled "Membership" or "Subscription." Click the link that says "Cancel membership" or "End membership" — the exact wording varies depending on your region and account type. Audible will ask you to confirm your reason for canceling by selecting from a list of options (such as "I don't listen enough" or "Too expensive"). You do not have to select a reason, but Audible uses these responses to decide what retention offer to show you.
After you select a reason or skip this step, Audible may display a discounted rate, a free month, or another offer. You can accept this offer or decline it and proceed with cancellation. Click the button to confirm you want to cancel. You will receive a confirmation email with your cancellation date.
Steps to cancel on the Audible mobile app
Open the Audible app and tap the profile icon at the bottom right of the screen. Select "Account" or "Settings," then look for "Membership" or "Subscription."
Tap "Cancel Membership" or "Manage Membership." The app will show you your current plan and a button to cancel. Tap it, select your reason for canceling if prompted, and confirm. The process is identical to the website version, and you will receive the same confirmation email.
If you cannot find the cancellation option in the app, you may need to cancel through the website instead — some app versions do not display the full account management menu.
What happens to your audiobooks after cancellation
Audiobooks you purchased with your monthly credits remain in your library permanently. However, you cannot listen to them without an active Audible subscription. If you cancel and later resubscribe, your library is restored and you can resume listening where you left off.
Audiobooks you borrowed through Audible Plus (Audible's included catalog for subscribers) become unplayable once your subscription ends. If you want to keep listening to a Plus title, you must purchase it with a credit or money before your cancellation date takes effect.
Pausing your subscription instead of canceling
If you want to stop paying temporarily but keep your account open, you can suspend your membership for one, two, or three months. During a suspension, you do not receive a monthly credit and are not charged. Your audiobooks remain in your library, and your bookmarks and listening history are preserved.
To suspend, go to Account Details on the website or Account Settings in the app and look for "Pause Membership" or "Suspend Membership." Select the length of your suspension and confirm. When the suspension ends, your subscription automatically resumes and you are charged for the next month.
You can also downgrade to a free Audible account, which removes your monthly subscription but lets you keep your purchased audiobooks and access Audible's free content. This option is useful if you want to stay connected to your library without paying.
Retention offers and what they mean
When you attempt to cancel, Audible often displays a discounted rate (such as $5.95 per month for three months instead of the full price) or a free month. These offers are real — Audible genuinely reduces your charge if you accept — but they are optional. You can decline any offer and proceed with cancellation without penalty.
If you accept a discounted offer, your subscription continues at the reduced rate for the time period shown, then returns to the full monthly price. Read the terms carefully to see when the discount ends. You can cancel again after the discount period expires if you choose.
Refunds and billing after cancellation
Audible does not refund unused portions of your current billing month. If you are billed on the 15th and cancel on the 20th, you keep your subscription and credits until the next billing date (the 15th of the following month), but you do not receive a refund for the five days you do not use.
If you were charged twice in one month or charged after your cancellation date, contact Audible customer service through the website. Go to the Help section, select "Contact Us," and choose "Billing" as your issue. Audible customer service can review your account and issue a refund if an error occurred.
Frequently Asked Questions
Can I cancel when ready or do I have to wait until my billing date?
You can cancel when ready, but your access continues until the end of your current billing cycle. For example, if you are billed on the 1st and cancel on the 15th, you can still listen to your audiobooks until the 1st of the next month. You are not charged again after you cancel.
What if I forgot my Audible password?
Go to Audible.com and click "Sign In," then select "Forgot your password?" Enter your email address and Audible will send you a reset link. Use the new password to log in and cancel. If you do not have access to the email address on your account, contact Audible customer service through the Help section on the website.
Do I lose my audiobooks forever if I cancel?
No. Audiobooks you purchased with credits stay in your library permanently. You cannot listen to them without an active subscription, but if you resubscribe later, they are still there. Audiobooks from Audible Plus (the included catalog) become unplayable after cancellation and do not return if you resubscribe unless you purchase them.
Can I cancel if I still have a monthly credit?
Yes, you can cancel even if you have an unused credit. The credit does not carry over and is not refunded. If you want to use it before canceling, purchase an audiobook first, then cancel.
Will Audible let me cancel if I have a promotional rate?
Yes. Promotional rates (such as $0.99 per month for the first three months) do not prevent cancellation. You can cancel at any time, even during a promotional period. Your access ends at the end of your current billing cycle, not when ready.