How to cancel BeenVerified

BeenVerified lets you cancel your subscription through your account settings on their website or by contacting their customer service team directly. The method you use depends on whether you want to handle it yourself online or prefer speaking to someone. Both routes take effect when ready, though you may still have access through the end of your current billing period depending on your plan.

If you signed up for a monthly subscription, cancellation stops future charges right away. If you purchased a one-time report or credits, those do not renew automatically, so cancellation may not be necessary unless you want to remove your payment method from their system.

Key Takeaways

  • You can cancel through your BeenVerified account dashboard under subscription settings, or by calling their customer service number listed on your billing statement.
  • Cancellation takes effect when ready and stops future charges, though you typically retain access through the end of your current billing cycle.
  • If you paid for a one-time report or credit package, you do not need to cancel anything unless you want to remove your payment information.
  • Keep your cancellation confirmation email as proof in case a charge appears on your next billing statement.

Canceling through your account dashboard

Log into your BeenVerified account on their website using your email and password. Navigate to your account settings or subscription section — this is usually found in a menu labeled "Account," "Settings," or "My Subscription." Look for an option that says "Manage Subscription," "Subscription Settings," or "Cancel Subscription."

Click the cancellation option and follow the prompts. BeenVerified typically asks you to confirm the cancellation and may offer you a discount to stay. You do not have to accept any offer — you can proceed with cancellation. After you confirm, you should receive an email confirming that your subscription has been canceled.

Save this confirmation email. If a charge appears on your credit card or bank statement after cancellation, you will have proof that you canceled on a specific date.

Canceling by phone or email

Find BeenVerified's customer service phone number on your billing statement, in your account settings, or on their website's contact page. Call and tell the representative you want to cancel your subscription. Have your account email address ready so they can pull up your account quickly.

If you prefer email, send a message to their customer service address requesting cancellation. Include your full name, account email, and the date you want the cancellation to take effect. Response times vary, but most companies reply within one to two business days.

Whether you call or email, ask for a confirmation number or request that they email you a cancellation confirmation. This gives you a record if you need to dispute a charge later.

What happens after you cancel

Your subscription stops renewing after the cancellation date. If you cancel mid-cycle — for example, on the 15th of a month when your billing date is the 1st — you usually keep access until the end of that billing period. After that date, you lose access to the subscription features, though any reports you already downloaded remain yours.

One-time purchases like individual reports or credit packages do not renew, so they do not require cancellation. Your access to those reports stays active indefinitely after purchase.

If a charge appears after cancellation

Check the date of the charge against your cancellation date. If the charge occurred before you canceled, it is a normal final billing cycle. If it occurred after your cancellation date, contact BeenVerified's customer service with your cancellation confirmation and ask them to reverse the charge.

If BeenVerified does not reverse it within a reasonable timeframe, you can dispute the charge with your credit card company or bank. Provide them with your cancellation confirmation email and any correspondence with BeenVerified. Most card companies investigate and often refund the charge if you have proof you canceled.

Removing your payment method

Canceling your subscription does not automatically remove your credit card or payment method from BeenVerified's system. If you want to delete your payment information, go to your account settings and look for a "Payment Methods," "Billing," or "Saved Cards" section. Select the card you want to remove and choose the delete or remove option.

Removing your payment method prevents any accidental future charges if your account is ever reactivated or if a system error occurs. It is an extra step, but it gives you more control over what information BeenVerified stores.

Frequently Asked Questions

Will I get a refund if I cancel mid-cycle?

Most subscription services do not refund unused time when you cancel mid-cycle. You keep access through the end of your current billing period, but you do not receive money back for the days remaining. Check BeenVerified's refund policy in your account settings or contact their customer service to confirm their specific terms.

Can I reactivate my subscription after canceling?

Yes. You can log back into your account and restart your subscription at any time. You may be offered a promotional rate to return, or you may be charged the standard rate. Your old payment method may still be on file, or you may need to enter a new one.

What if I cannot find the cancel button in my account?

If the cancellation option is not visible in your account dashboard, contact BeenVerified's customer service by phone or email. They can cancel for you directly. This sometimes happens if your account type or plan does not display the self-service cancellation option online.

Do I need to cancel before my free trial ends?

If you signed up for a free trial, check your account to see when the trial ends and when paid billing begins. If you do not want to be charged, cancel before the trial period expires. Some services send reminder emails before the charge, but do not rely on that — log in and check the date yourself.