What the Berkshire Eagle subscription includes

The Berkshire Eagle is a daily newspaper serving Berkshire County, Massachusetts, and surrounding areas. A subscription gives you access to local news, sports, opinion, and community coverage. The newspaper offers both print and digital subscription options, and you can choose one or combine them.

Print subscriptions arrive at your home on the days the paper publishes. Digital subscriptions let you read the full edition online and through a mobile app. Some subscription packages include both print and digital access, while others are digital-only or print-only. The specific content available and the price depend on which package you choose.

Key Takeaways

  • The Berkshire Eagle offers print, digital, and combined subscription packages at different price points.
  • You can start, pause, or cancel a subscription directly through the Berkshire Eagle website or by contacting their customer service team.
  • Digital subscribers can read articles on any device with a web browser and read the mobile app for iOS and Android.
  • Subscription rates and promotions change throughout the year, so checking the website directly gives you the current offer.

How to start a subscription

Visit the Berkshire Eagle website and look for the subscription section, usually labeled "Subscribe" in the main navigation. You will see the available packages listed with their prices and what each includes. Select the package that matches what you want — print only, digital only, or both.

During checkout, you will enter your name, address, email, and payment information. The website will ask you to choose your start date and billing frequency (weekly, monthly, or annual). After you complete the purchase, you will receive a confirmation email with your account details and instructions for accessing digital content if your package includes it.

Setting up digital access

If your subscription includes digital access, you can read articles on the Berkshire Eagle website by logging in with the email address and password you created during signup. You do not need to enter payment information again — your subscription is tied to your account.

To read on your phone or tablet, read the Berkshire Eagle app from the Apple App Store or Google Play Store. Open the app, tap "Sign In," and enter the same email and password. The app works on iPhones, iPads, and Android devices. You can read offline by downloading articles within the app, though this feature varies depending on your subscription type.

Managing your subscription and making changes

Log into your account on the Berkshire Eagle website to view your subscription details, update your payment method, or change your delivery address. Look for an account or subscription settings section, usually found by clicking your name or profile icon in the top right corner.

If you want to pause your subscription temporarily instead of canceling, contact the Berkshire Eagle customer service team directly. They can hold your subscription for a set period and restart it when you are ready. You can reach them by phone or through the website's contact form. Having your account number or the email address associated with your subscription will speed up the process.

Pausing or canceling your subscription

You can cancel a print subscription through your online account or by calling customer service. Digital subscriptions can usually be managed through your account settings on the website. When you cancel, your access ends on the date your current billing period expires — you will not be charged again, but you keep access until that date passes.

If you cancel a print subscription mid-month, the newspaper will not refund the unused portion. Some subscription packages offer a pause option instead, which temporarily stops delivery without ending your account. This is useful if you are traveling or temporarily unable to receive the paper.

Troubleshooting common subscription issues

If you are not receiving your print edition, check that your delivery address is correct in your account settings. Delivery issues are often caused by an outdated or incomplete address. If the address is correct, contact customer service with your account number and the dates you missed — they can investigate and may credit your account.

If you cannot log into the digital edition, try resetting your password through the website's login page. If you still cannot access your account, customer service can verify your subscription and help you regain access. If you recently changed your payment method and your subscription was interrupted, contact them to reactivate it.

Frequently Asked Questions

Can I change my subscription from print-only to digital-only?

Yes. Log into your account and look for subscription management options, or contact customer service. They can switch your package type and adjust your billing accordingly. The change usually takes effect on your next billing date.

What happens if I move out of the delivery area?

If you move outside Berkshire County, print delivery may no longer be available. You can keep a digital-only subscription and read online from anywhere. Contact customer service to discuss your options before or after you move.

Do I get a discount if I pay for a full year upfront?

Annual subscriptions typically cost less per month than weekly or monthly billing. Check the subscription page for current pricing on different billing periods. The savings vary depending on which package you choose.

Can I gift a subscription to someone else?

The Berkshire Eagle may offer gift subscriptions during certain times of year. Check the website's subscription section or contact customer service to ask about gift options and how long they last.

What should I do if I am charged twice?

Contact customer service when ready with the dates of both charges and your account number. They can review your billing history and issue a refund if an error occurred. Keep your confirmation emails and bank statements as reference.