How to cancel Amazon Music in three steps
You can cancel Amazon Music through your Amazon account settings on any device with internet access. The process takes about two minutes and stops your subscription when ready — you will not be charged again, though you lose access to the service right away. If you paid for a month or year upfront, Amazon does not refund the unused portion.
Amazon Music comes in two forms: the ad-supported free tier (which has no subscription to cancel) and Amazon Music Unlimited, the paid version. This guide covers canceling the paid subscription. If you signed up through a third-party service like a mobile carrier or a bundled plan, you will cancel through that service instead, not through Amazon.
Key Takeaways
- Cancel Amazon Music Unlimited through your Amazon account settings under "Memberships and Subscriptions," then find "Amazon Music Unlimited" and select "Cancel Subscription."
- Cancellation takes effect when ready, and you lose access to your music library and offline downloads as soon as you confirm.
- Amazon does not refund unused time on monthly or annual subscriptions, so canceling mid-month means you lose the rest of that month's payment.
- If you subscribed through a carrier plan, a bundled service, or Amazon Prime, you must cancel through that provider, not Amazon directly.
- You can resubscribe to Amazon Music Unlimited at any time without penalty or waiting period.
Cancel on a computer or web browser
Go to amazon.com and sign in with your account. Click the account menu (usually your name or account icon in the top right corner) and select "Account" or "Your Account."
Look for a section called "Memberships and Subscriptions" or "Your Subscriptions." Click on it, then find "Amazon Music Unlimited" in the list. Click "Manage Subscription" or "Cancel Subscription" next to it. Amazon will ask you to confirm the cancellation and may offer you a discount to stay — you can ignore this and proceed with canceling. Once you confirm, the subscription ends when ready.
Cancel on the Amazon Music app or Alexa device
Open the Amazon Music app on your phone or tablet. Tap the menu icon (three horizontal lines) in the bottom right corner, then tap "Settings." Scroll down and tap "Manage Your Membership" or "Subscription Settings."
Tap "Cancel Subscription" and confirm your choice. On an Alexa device, you cannot cancel directly through the device itself — you must use the Amazon website or the Amazon Music app on your phone instead. The steps are the same as canceling through the app: open the app, go to Settings, find your subscription, and select Cancel.
What happens after you cancel
Your access to Amazon Music Unlimited stops when ready. Any music you downloaded to your device for offline listening will no longer play once the subscription ends. Your playlists and saved songs remain in your Amazon account, but you cannot listen to them until you resubscribe.
You will not be charged again after cancellation. If you had a monthly subscription, you will not be billed on the next billing date. If you had an annual subscription, you will not be charged for the following year. However, Amazon does not issue refunds for the unused portion of a subscription you have already paid for.
If you subscribed through a carrier or bundle
Some people get Amazon Music Unlimited as part of a larger plan — through a mobile carrier like Verizon or T-Mobile, through Amazon Prime, or through a family plan. If this describes you, canceling through Amazon's website will not work. Instead, you must cancel through the service that bills you.
If Amazon Music came with your Prime membership, canceling the music subscription does not cancel Prime itself — they are separate. Go to your Amazon account, find "Memberships and Subscriptions," and look specifically for "Amazon Music Unlimited" (not Prime). If you subscribed through a carrier, log into your carrier's app or website and cancel the add-on there. If you are unsure which service bills you, check your credit card or bank statement for the charge.
Resubscribing after cancellation
You can restart your Amazon Music Unlimited subscription at any time by going back to your Amazon account and selecting "Subscribe" or "Start Your Free Trial." Amazon sometimes offers a free trial period (usually one month) to returning subscribers, though this varies by region and timing. There is no waiting period or penalty for canceling and resubscribing later.
When you resubscribe, your saved playlists and library history will be waiting for you in your account. You do not need to rebuild your music collection or recreate your preferences — everything syncs back as soon as your new subscription becomes active.
Frequently Asked Questions
Will I get a refund if I cancel mid-month?
No. Amazon does not refund unused time on monthly or annual subscriptions. If you cancel on the 15th of a month you paid for, you lose access when ready and do not receive a refund for the remaining 15 days. Plan your cancellation date accordingly if you want to use the full month you paid for.
Can I pause my subscription instead of canceling?
Amazon Music does not offer a pause feature. Your only options are to keep the subscription active or cancel it. If you think you might return, canceling and resubscribing later is free and takes just a few minutes.
What if I subscribed through Amazon Prime?
Amazon Music Unlimited is separate from Prime membership. Canceling the music subscription does not affect Prime. Go to "Memberships and Subscriptions" in your Amazon account and look for "Amazon Music Unlimited" specifically to cancel just the music service.
Do I lose my playlists and saved songs after I cancel?
Your playlists and saved songs stay in your Amazon account, but you cannot listen to them while the subscription is inactive. If you resubscribe, your library will be there waiting for you.
Why does Amazon keep asking me to stay when I try to cancel?
Amazon may offer a discount or promotional rate to keep you subscribed. You can ignore these offers and proceed with cancellation. Clicking through the discount offer does not cancel your subscription — you must explicitly confirm the cancellation to end it.