Cancel an Amazon Subscription in Your Account Settings

To stop a recurring Amazon subscription, log into your Amazon account, go to Your Account, and select Memberships and Subscriptions. You will see a list of all active subscriptions tied to that account — Prime, Prime Video, Kindle Unlimited, Amazon Music, or any other recurring service. Click the subscription you want to stop, then select Cancel Subscription or End Membership. Amazon will ask you to confirm the cancellation and may offer a discount to stay; you can decline and proceed with the cancellation.

The cancellation takes effect when ready for most subscriptions, though some (like Prime) may let you keep access through the end of your current billing period. Amazon will send you a confirmation email with the cancellation date. You will not be charged again after that date, and you can restart the subscription at any time by going back to the same menu and selecting Restart or purchasing it again.

Key Takeaways

  • Log into Your Account, then Memberships and Subscriptions, to see all your active recurring charges from Amazon.
  • Click the subscription you want to stop and select Cancel Subscription; Amazon will ask you to confirm before it goes through.
  • Most subscriptions stop charging when ready, though Prime may let you keep access until your current billing cycle ends.
  • You will receive a confirmation email showing when the cancellation takes effect, and you can restart the subscription later if you change your mind.
  • If you cannot find a subscription in your account settings, it may be linked to a different Amazon account or a third-party service.

Where to Find Your Subscriptions on Mobile and Desktop

On a computer, go to amazon.com, click the account icon in the top right corner, and select Your Account from the dropdown menu. Then look for Memberships and Subscriptions — it is usually in the middle section of the page. On the Amazon mobile app, tap the three horizontal lines (menu icon) at the bottom right, scroll down to Your Account, and then tap Memberships and Subscriptions.

If you do not see a subscription listed, it may be because it is tied to a different Amazon account (for example, a household member's account or a business account). You can only cancel subscriptions from the account that purchased them. If you share an Amazon account with others, ask whoever set up the subscription to cancel it, or contact Amazon customer service to confirm which account owns it.

What Happens After You Cancel

Once you cancel, you will not be charged again. If you paid for a full month or year upfront, you usually keep access until that period ends — for example, if you cancel Prime on the 15th of the month but paid for the full month on the 1st, you can still use Prime through the end of that month. Amazon will show you the exact end date in the cancellation confirmation.

Some subscriptions, like Kindle Unlimited or Prime Video, may stop working when ready instead of letting you keep access through the end of your billing period. Amazon will tell you which applies to your subscription when you cancel. If you change your mind, you can restart most subscriptions from the same Memberships and Subscriptions menu — there is usually a Restart button next to cancelled subscriptions.

Cancelling Subscriptions You Do Not Recognize

If you see a charge from Amazon that you do not remember signing up for, check the Memberships and Subscriptions page first. Sometimes subscriptions are buried in the list or have names that do not match what you expected. Look for anything with a recent start date or a charge amount you do not recognize.

If you find a subscription you did not authorize, cancel it when ready and then contact Amazon customer service. You can request a refund for recent charges if the subscription was fraudulent or if you were charged without consent. Amazon customer service can be reached through the Contact Us link at the bottom of any Amazon page, or through the app by going to Your Account and selecting Contact Us.

Subscriptions Linked to Third-Party Services

Some subscriptions are sold through Amazon but run by other companies — for example, magazine subscriptions, streaming services, or software licenses. These may not appear in your Amazon Memberships and Subscriptions menu. Instead, you may need to cancel them directly with the service provider.

To find out who runs a subscription, look at your Amazon order history or your credit card statement. The charge description often shows the company name. If it says "Amazon" but you cannot find it in Memberships and Subscriptions, search your email for a confirmation message from when you bought it — that message usually has instructions for cancelling or a link to the provider's website. You can also contact Amazon customer service with the charge date and amount, and they can tell you which company to contact.

Cancelling Prime and Prime Video Separately

If you have an Amazon Prime membership, you can cancel just Prime Video (the video streaming part) while keeping Prime (the shipping and other benefits). In Memberships and Subscriptions, Prime Video appears as a separate line item. Click it and select Cancel Prime Video to stop paying for video streaming without losing free shipping or other Prime perks.

The reverse is also true: you can cancel Prime and keep Prime Video if you only want the video service. However, if you cancel Prime, you will lose all Prime benefits including free shipping, Prime Music, and Prime Reading — only Prime Video will remain. Each service shows its own cancellation date and renewal price, so you can see exactly what you are keeping and what you are losing before you confirm.

Frequently Asked Questions

Will I get a refund if I cancel in the middle of a billing cycle?

Most Amazon subscriptions do not offer refunds for the current billing period. However, you will not be charged again after the cancellation date. If you believe you were charged in error or without consent, contact Amazon customer service with your order number and the charge date — they can review your account and may issue a refund.

Can I pause a subscription instead of cancelling it?

Amazon does not offer a pause feature for most subscriptions. Your options are to cancel (and restart later) or to keep paying. Some services like Kindle Unlimited let you cancel and restart without penalty, so you can cancel for a month or two and come back whenever you want.

What if I cannot find the Cancel button?

Make sure you are logged into the correct Amazon account — the one that purchased the subscription. If you are on a shared account, the subscription may belong to a different household member. You can also try using a different browser or clearing your browser cache. If the Cancel button still does not appear, contact Amazon customer service and provide the subscription name and the date you started it.

Do I lose my data if I cancel Kindle Unlimited or Prime Reading?

Your library and reading history stay in your Amazon account even after you cancel. If you restart the subscription later, you can access your books again. However, you will not be able to borrow new books or read books you have checked out until you restart the subscription.

How do I cancel an Amazon subscription if I forgot my password?

Go to amazon.com and click Sign In. Select Forgot your password? and follow the steps to reset it using your email address or phone number. Once you have reset your password and logged in, you can go to Memberships and Subscriptions and cancel as usual. If you cannot access your email or phone, contact Amazon customer service for help recovering your account.