You can cancel Amazon Prime at any time through your account settings, and you will keep your membership through the end of your current billing period

Amazon Prime cancellation happens in your account, not through customer service. You log in, find your membership settings, and choose to end your subscription. The cancellation takes effect when ready in the system, but your access continues until your next billing date passes. If you paid for a full year upfront, you do not get a refund — your membership straightforward stops renewing.

The process takes about two minutes. Amazon does not make you call or chat with anyone, and there is no penalty for canceling. You can restart Prime at any time and your saved preferences, watchlist, and purchase history remain in your account.

Key Takeaways

  • Cancel Prime through Your Account > Memberships and Subscriptions > Prime Membership, then select End Membership.
  • Your membership remains active through the end of your current billing cycle, whether you pay monthly or annually.
  • Annual Prime members do not receive refunds when they cancel, but monthly members are not charged again after cancellation.
  • You can restart Prime whenever you want, and your account history and settings stay in place.
  • Amazon may offer you a discount to keep your membership, but you can decline and cancel anyway.

Step-by-step cancellation through a web browser

Open Amazon.com and sign in to your account. In the top right corner, click the account icon (your name or "Account & Lists"), then select "Your Account" from the dropdown menu.

On the Your Account page, look for the section labeled "Memberships and Subscriptions" — it appears in the middle of the page under your account details. Click on "Memberships and Subscriptions." You will see a list of any active subscriptions tied to your account, including Prime if you have it.

Find "Prime Membership" in the list and click on it. The next page shows your current plan (monthly or annual), your next billing date, and a button that says "End Membership" or "Cancel Membership." Click that button. Amazon will ask you to confirm that you want to cancel and may show you a discount offer to keep your membership. You can accept the offer or proceed with cancellation by clicking the final confirmation button.

Canceling Prime through the Amazon mobile app

Open the Amazon app and tap the menu icon (three horizontal lines) in the bottom right corner. Scroll down and tap "Your Account," then tap "Prime Membership."

On the Prime Membership page, you will see your current plan and billing date. Tap "Manage Membership" or "End Membership" — the exact wording varies by phone type. Follow the same confirmation steps as the web version. The app may show a discount offer before the final cancellation screen.

What happens to your account after cancellation

Your Prime benefits stop on your next billing date. If you are a monthly member and cancel on the 15th of the month, your membership ends on the 15th of the next month. If you are an annual member who cancels mid-year, your membership ends on the anniversary date of your original purchase, not when ready.

You lose access to Prime Video, Prime Music, Prime Reading, and free two-day shipping. Your Amazon account itself stays open, and you can still shop on Amazon — you just pay regular shipping rates. Any items in your Prime Video watchlist or Prime Reading library remain saved in your account and reappear if you restart Prime later.

Digital content you purchased (books, movies, music) stays in your library. Prime-exclusive deals and discounts disappear, but your order history and saved addresses remain.

Restarting Prime after cancellation

You can restart Prime at any time by going back to Your Account > Memberships and Subscriptions and selecting "Start Your Prime Membership" or "Restart Prime." You choose whether to pay monthly or annually. If you canceled an annual membership partway through, restarting begins a new annual cycle from the restart date.

Amazon sometimes offers a discount to restart Prime, especially if you canceled recently. These offers appear on the restart page and are optional — you can restart at the regular price if you prefer.

Why Amazon might show you a discount before canceling

When you click the final cancellation button, Amazon often displays a discount code — usually a reduced monthly rate for one to three months. This is a retention offer, not a requirement. You can accept it and keep your membership, or decline it and proceed with cancellation. Declining the offer does not prevent you from canceling; it straightforward means you cancel at the regular price if you change your mind later.

These offers are automatic and based on your account history, not on anything you say or do. They appear to some members and not others, and there is no way to request one.

Canceling Prime when you have other Amazon subscriptions

Prime is separate from other Amazon subscriptions like Prime Video (if purchased standalone), Kindle Unlimited, or Amazon Music Unlimited. Canceling Prime does not cancel these. If you subscribed to Prime Video as an add-on to Prime, that add-on ends when Prime ends. If you subscribed to Prime Video as a standalone service, it continues.

Check your Memberships and Subscriptions page to see which services are tied to Prime and which are separate. You can cancel any of them individually without affecting the others.

Frequently Asked Questions

Do I get a refund if I cancel Prime mid-year?

No. Amazon does not refund unused months of an annual Prime membership. Monthly members are not charged again after they cancel, so there is nothing to refund. If you paid for a full year, that money is gone once you cancel, but your membership remains active through the end of that year.

Will canceling Prime affect my Amazon account or orders?

No. Your account stays open, your order history remains, and you can still shop on Amazon. You just lose Prime benefits like free shipping and video access. Past orders are not deleted, and you can still track and return items you bought while you were a member.

Can I cancel Prime if I have an active Prime Video subscription?

Yes, but it depends on how you subscribed to Prime Video. If Prime Video came with your Prime membership, it ends when Prime ends. If you subscribed to Prime Video separately (as a standalone service), it continues after Prime cancels. Check your Memberships and Subscriptions page to see which type you have.

What if I want to cancel but keep Prime Video?

You can subscribe to Prime Video as a standalone service. It costs less than Prime but gives you only video access, not shipping or other Prime benefits. After you cancel Prime, you can start a standalone Prime Video subscription on the same Memberships and Subscriptions page.

How long does it take for Prime to actually stop after I cancel?

Your membership continues through the end of your current billing period. If you are on a monthly plan and cancel on the 10th, you have Prime until the 10th of next month. If you are on an annual plan, you have Prime until the anniversary of your original purchase date, even if you cancel months earlier.