How to cancel Been Verified
Been Verified is a background check and people search service that charges a monthly subscription fee. To stop the charges, you need to cancel through your account settings on their website or by contacting their customer service team directly.
The fastest way is to log into your Been Verified account, go to your subscription settings, and select the cancel option. If you do not have access to your account or prefer to speak with someone, you can call their customer service line or submit a cancellation request through their website contact form.
Once you cancel, your subscription will end at the end of your current billing cycle. You will not be charged again, but you may lose access to search features when ready depending on how Been Verified handles cancellations for your account type.
Key Takeaways
- You can cancel Been Verified by logging into your account and selecting the cancel option in your subscription settings.
- If you cannot access your account online, contact Been Verified customer service by phone or through their website contact form to request cancellation.
- Your subscription will end at the end of your current billing cycle, and you will not be charged after that date.
- Keep a record of your cancellation confirmation in case charges continue after your cancellation date.
Canceling through your online account
Log into your Been Verified account using your email address and password. Once you are logged in, look for a settings, account, or subscription menu — this is usually found in the upper right corner or in a sidebar menu.
Find the section labeled subscription, billing, or membership. Click on the option to manage your subscription or view your plan details. You should see a button or link that says cancel subscription, cancel membership, or something similar. Click that button and follow the prompts to confirm your cancellation.
Been Verified will likely ask why you are canceling and may offer you a discount to keep your subscription. You can decline and proceed with the cancellation. After you confirm, you should receive a confirmation message on screen and an email confirmation to the address on file.
Canceling by phone or contact form
If you do not remember your password or cannot access your account, you can cancel by contacting Been Verified directly. Visit their website and look for a contact us, help, or support page. This page usually has a phone number, email address, or a form you can fill out to request cancellation.
When you call or submit a form, have your account email address and the phone number associated with your account ready. Tell the representative that you want to cancel your subscription. They will confirm your identity and process the cancellation for you.
Ask the representative for a confirmation number or reference number for your cancellation. Write this down along with the date and time of your cancellation. This record protects you if charges continue after your cancellation date.
What happens after you cancel
Your subscription will end on the last day of your current billing cycle. If you were charged on the 15th of each month, your cancellation takes effect on the 15th of next month. You will not be charged again after that date.
You may lose access to Been Verified's search tools and reports when ready after you cancel, or access may continue until the end of your billing cycle. This depends on how Been Verified's system is set up. Either way, no new charges will appear on your card.
If charges continue after cancellation
Check your bank or credit card statement 5 to 7 days after your cancellation date to make sure Been Verified did not charge you again. If you see a charge after your cancellation, contact Been Verified customer service right away with your confirmation number.
If Been Verified does not refund the charge or stop billing you, contact your bank or credit card company. Tell them you canceled the subscription and ask them to dispute the charge or block future charges from Been Verified. Your bank can reverse unauthorized charges and prevent the merchant from billing you again.
Keep all cancellation confirmations and bank statements showing the unwanted charges. These documents help your bank investigate the dispute and support your claim for a refund.
Frequently Asked Questions
Will I get a refund if I cancel in the middle of my billing cycle?
Most subscription services do not refund the portion of your current billing cycle that you will not use. Your cancellation takes effect at the end of your current billing period, and you keep access until then. If Been Verified charged you and you cancel the same day, contact them to ask about a refund — some companies will refund if you cancel within a short window.
Can I pause my subscription instead of canceling it?
Some subscription services offer a pause or temporary hold option instead of full cancellation. Check your subscription settings to see if Been Verified offers this. If they do, pausing stops charges without permanently closing your account, and you can restart later without creating a new account.
What if I forgot the email address I used to sign up?
Call Been Verified customer service and tell them you want to cancel but do not remember your account email. They can look up your account using your phone number or other identifying information. Once they confirm your identity, they can process the cancellation over the phone.
How long does it take for Been Verified to stop charging me?
Cancellations usually take effect within one to three business days. Your next billing date will not occur, and no charge will appear on your statement. If you see a charge more than a week after you canceled, contact Been Verified or your bank to dispute it.