How to cancel Crunchyroll
You can cancel your Crunchyroll subscription through your account settings on the Crunchyroll website or mobile app. The cancellation takes effect at the end of your current billing cycle — you keep access until that date, then your account reverts to the free tier. You will not be charged again after you cancel, even if you do not formally remove your payment method.
The exact steps depend on whether you subscribed directly through Crunchyroll or through a third-party platform like Apple, Google Play, or Amazon. Direct cancellations happen in your Crunchyroll account. Third-party cancellations happen in that platform's app or website, not in Crunchyroll itself.
Key Takeaways
- Canceling through Crunchyroll's website or app stops charges at the end of your current billing period, and you keep watching until then.
- If you subscribed through Apple, Google Play, Amazon, or another platform, you must cancel through that platform's settings, not through Crunchyroll.
- Removing your payment method from Crunchyroll does not cancel your subscription — you must use the cancellation option in account settings.
- After cancellation, your account becomes free and you can still log in, but you lose access to premium features like ad-free viewing and offline downloads.
Cancel a direct Crunchyroll subscription on the website
Log into your Crunchyroll account at crunchyroll.com. Click your profile icon in the top right corner and select Account. Under the Membership section, you will see your current plan and billing date. Click Cancel Membership or Manage Membership, depending on which option appears.
Crunchyroll will ask you to confirm the cancellation and may offer you a discount to stay. You can decline the offer and proceed with cancellation. After you confirm, you will receive an email confirming the cancellation. Your access continues until the end of your billing cycle, which Crunchyroll shows in your account settings.
Cancel a direct Crunchyroll subscription on the mobile app
Open the Crunchyroll app and tap your profile icon at the bottom right. Select Account. Scroll down to the Membership section and tap Manage Membership or Cancel Membership. Follow the prompts to confirm cancellation.
The process is the same whether you use iOS or Android. After cancellation, you will see a confirmation message in the app, and Crunchyroll will send a confirmation email to the address on your account.
Cancel a subscription through Apple, Google Play, or Amazon
If you subscribed to Crunchyroll through the Apple App Store, open the App Store app on your iPhone or iPad. Tap your profile icon in the top right, select Subscriptions, find Crunchyroll, and tap Cancel Subscription. The cancellation takes effect at the end of your current billing period.
For Google Play, open the Google Play app on your Android phone or tablet. Tap your profile icon, select Payments and subscriptions, then Subscriptions. Find Crunchyroll and tap Cancel subscription. For Amazon, go to your Amazon account on a web browser, select Your Account, then Memberships and Subscriptions. Find Crunchyroll and select Cancel membership. In all three cases, you keep access through the end of your billing cycle.
What happens after you cancel
Your Crunchyroll account remains active, but it converts to the free tier. You can still log in and watch free content with ads. You lose access to premium features: ad-free viewing, offline downloads, 4K streaming (where available), and early access to new episodes. Your watchlist and history stay on your account.
If you want to resubscribe later, you can do so at any time through the same method you originally used. Your account information and watchlist will be there. Crunchyroll does not delete free accounts, so you can return whenever you choose.
Troubleshooting cancellation issues
If you see an error when trying to cancel, clear your browser cache and cookies, then try again. If you subscribed through a third-party platform but are trying to cancel in your Crunchyroll account, the cancellation button may not appear — this is normal. You must cancel through the platform where you subscribed.
If you are still being charged after cancellation, check your email for the cancellation confirmation to verify the date it took effect. Charges that appear after your cancellation date may be from a different service. Contact your bank or payment provider if you see unexpected charges, and provide them with the cancellation confirmation email from Crunchyroll.
Frequently Asked Questions
Do I lose access when ready after canceling?
No. You keep full access to your subscription until the end of your current billing cycle. After that date passes, your account becomes free and you can only watch ad-supported content.
Can I get a refund for the current billing period?
Crunchyroll does not refund partial months. Your subscription charge covers your access through the end of that billing cycle, and cancellation does not shorten that period or trigger a refund.
What if I subscribed through my phone but want to cancel on my computer?
If you subscribed through the Apple App Store or Google Play, you must cancel through that same app on your phone — you cannot cancel through a web browser. If you subscribed directly through Crunchyroll, you can cancel on any device where you log into your account.
Will my watchlist disappear after I cancel?
No. Your watchlist, history, and all account data stay on your free account. You can log back in anytime and see everything you saved, even if you do not resubscribe.
How do I know if my cancellation went through?
Check your email for a cancellation confirmation from Crunchyroll. You can also log into your account and look at the Membership section — it should show your subscription ends on a specific date, or that you are on the free plan.