How to cancel DAZN through your account settings

You can cancel DAZN directly through your account on the DAZN website or mobile app. Log in with your email and password, go to your account settings (usually found under your profile menu), and look for a "Subscription" or "Billing" section. Select the option to cancel or manage your subscription. DAZN will ask you to confirm the cancellation and may offer you a discount to stay — you can decline and proceed with the cancellation.

The cancellation takes effect at the end of your current billing cycle, not when ready. If you paid monthly, your access continues until the last day of that month. If you paid for a longer period upfront, your access continues through the end of that period. DAZN will send you a confirmation email once the cancellation is processed.

Key Takeaways

  • You cancel DAZN through your account settings on the website or app, not by contacting customer service.
  • Your subscription remains active until the end of your current billing cycle, whether that is monthly or annual.
  • If you subscribed through a third-party platform like Apple, Google Play, or Amazon Prime Video, you must cancel through that platform instead of the DAZN app.
  • DAZN will send a confirmation email after cancellation, and you should keep it as proof that your subscription ended.

Canceling a DAZN subscription purchased through another platform

If you signed up for DAZN through Apple App Store, Google Play, Amazon Prime Video, or another third-party service, you must cancel through that platform, not through DAZN itself. Canceling only through the DAZN app or website will not stop the charges from your original payment source.

For Apple subscriptions, open the App Store app, tap your profile icon, select "Subscriptions," find DAZN, and tap "Cancel Subscription." For Google Play, open Google Play, go to "Manage subscriptions," select DAZN, and tap "Cancel subscription." For Amazon Prime Video, log into your Prime Video account, go to "Your memberships and subscriptions," find DAZN, and select "Cancel membership." Each platform processes the cancellation at the end of your current billing period.

What happens after you cancel

Once your billing cycle ends, your DAZN account closes and you lose access to all content. You cannot watch live sports, on-demand events, or any other DAZN programming. If you created a watchlist or saved preferences, those are deleted when your account closes.

You can reopen a DAZN account at any time by signing up again with the same email address. Your old account information will not transfer over, so you will start fresh with a new watchlist and settings. If you sign up again within a certain period, DAZN may offer you a promotional rate, though this varies by region and timing.

Stopping charges before your next billing date

If you cancel before your next billing date, no new charge will appear on your statement. Your current subscription remains active until the end of the period you already paid for. For example, if you pay monthly on the 15th and cancel on the 10th, you will not be charged again, but you keep access through the end of that month.

Check your confirmation email for the exact date your subscription ends. If you do not receive a confirmation, log back into your account and verify that the cancellation went through. Some users report that the cancellation page does not always display a clear confirmation message, so checking your account settings again a few minutes later can confirm the status.

Troubleshooting a cancellation that did not go through

If you attempted to cancel but were still charged, the cancellation likely did not process. Log into your DAZN account and check the subscription status in your settings — it should say "Canceled" or "Inactive" if the cancellation worked. If it still shows "Active," try canceling again through the same method.

If you subscribed through a third-party platform and were still charged, check that platform's subscription settings instead. Sometimes the DAZN app shows the subscription as active even though the third-party platform has already canceled it — in this case, the charge comes from the third party, not DAZN. Contact the payment platform's support team to confirm the cancellation status on their end.

Requesting a refund after cancellation

DAZN does not refund unused portions of your subscription once it has been charged. If you paid for a month and cancel after one week, you do not receive a refund for the remaining time. The same applies to annual subscriptions — once charged, the full amount is non-refundable.

The only exception is if you were charged in error — for example, if you were charged twice in the same month or charged after you canceled. In these cases, contact DAZN support through the help section of your account or through the contact form on the DAZN website. Provide your order number and a description of the error. DAZN support can review the charge and issue a refund if the error is confirmed, though this process can take several weeks.

Frequently Asked Questions

Can I pause my DAZN subscription instead of canceling it?

DAZN does not offer a pause or freeze option. You must either keep your subscription active or cancel it. If you want to stop paying temporarily, canceling is your only option. You can sign up again later without penalty.

Will I lose my watchlist and saved shows if I cancel?

Yes, your watchlist, saved preferences, and viewing history are deleted when your account closes. If you plan to return to DAZN later, take a screenshot or write down the events or shows you want to watch so you can find them again after you resubscribe.

How long does it take for DAZN to stop charging after I cancel?

No new charges appear after you cancel, but your current subscription remains active until the end of your billing cycle. If you cancel mid-month, you keep access through the end of that month, and no charge occurs on your next billing date.

What if I cancel but DAZN charges me again?

Check your account settings to confirm the cancellation went through. If it shows as active, try canceling again. If you subscribed through a third-party platform, verify the cancellation on that platform as well. If you were charged after a confirmed cancellation, contact DAZN support with your order number and cancellation confirmation email.