How to cancel DoorDash Pass
You can cancel DoorDash Pass through the DoorDash app or website in about two minutes. Open the app, go to your account menu, select "DoorDash Pass," and choose "Cancel Membership." The cancellation takes effect when ready, though you keep access to Pass benefits through the end of your current billing cycle.
If you subscribed through Apple App Store, Google Play, or Amazon, you must cancel through that platform instead — canceling in the DoorDash app alone will not stop the charges. Each platform has its own cancellation process, and DoorDash cannot reverse charges made by these third-party stores.
Your next billing date appears on the DoorDash Pass page. If you cancel before that date, you will not be charged again. If you have already been charged for a period you do not want, contact DoorDash support through the app to request a refund for that specific charge.
Key Takeaways
- Cancel directly in the DoorDash app or website by going to your account, selecting DoorDash Pass, and choosing "Cancel Membership."
- If you subscribed through Apple App Store, Google Play, or Amazon, you must cancel through that platform, not the DoorDash app.
- Cancellation takes effect when ready, but you keep Pass benefits through the end of your current billing period.
- Contact DoorDash support through the app if you want a refund for a charge you have already received.
Canceling through the DoorDash app or website
Open the DoorDash app and tap the account icon (usually in the bottom right corner). Scroll down and select "DoorDash Pass." On the next screen, you will see your current membership status and billing date. Tap "Cancel Membership" at the bottom of the page. DoorDash will ask you to confirm the cancellation and may offer you a discount to stay — you can decline and proceed with the cancellation.
On the website, log in to your account, click your profile icon in the top right, select "Account," then "DoorDash Pass," and click "Cancel Membership." The process is the same: confirm your choice and you are done. You will receive a confirmation email within a few minutes.
After cancellation, your Pass membership ends on your next billing date. You will still have access to all Pass perks (free delivery, reduced fees, exclusive offers) until that date arrives. Once the billing date passes, your account returns to standard DoorDash service.
Canceling a subscription through Apple, Google, or Amazon
If you signed up for DoorDash Pass through the Apple App Store, you must cancel through Apple's settings, not the DoorDash app. On an iPhone or iPad, open Settings, tap your name at the top, select "Subscriptions," find DoorDash, and tap "Cancel Subscription." On a Mac, open System Settings, click your name, select "Media & Purchases," click "Subscriptions," find DoorDash, and click "Edit."
For Google Play subscriptions, open the Google Play app on an Android phone, tap your profile icon, select "Payments and subscriptions," choose "Subscriptions," find DoorDash, and tap "Cancel subscription." You will see the cancellation date and confirm your choice.
If you subscribed through Amazon Prime Video Channels or Amazon's app store, open the Amazon app, go to "Your Account," select "Subscriptions," find DoorDash, and choose "Cancel subscription." Each platform processes cancellations independently, so canceling in the DoorDash app will not stop charges from these services.
What happens after you cancel
Your DoorDash Pass membership continues through the end of your current billing cycle. If your billing date is the 15th of each month and you cancel on the 5th, you keep all Pass benefits until the 15th. After that date, you cannot use Pass perks, and you will pay standard delivery fees and service fees on all orders.
You can reactivate DoorDash Pass at any time by going to the DoorDash Pass page and selecting "Get DoorDash Pass." The app will show you the current price and billing frequency. Reactivating does not restore any unused portion of a previous subscription — you start a new billing cycle at the current rate.
Requesting a refund for unwanted charges
If you were charged for a DoorDash Pass period after you intended to cancel, or if you were charged twice in one month, contact DoorDash support through the app. Open the app, go to your account menu, select "Help," and choose "Contact Us." Describe the charge and the date it occurred. DoorDash support can review your account history and issue a refund if the charge was made in error.
Refunds typically process within 3 to 5 business days and return to your original payment method. Keep your confirmation email from the unwanted charge — it will help support locate the transaction quickly. If you subscribed through Apple, Google, or Amazon, DoorDash cannot refund charges made by those platforms; you must contact the platform's support team directly.
Frequently Asked Questions
Will I lose my DoorDash account if I cancel Pass?
No. Canceling DoorDash Pass only removes the subscription. Your account, saved addresses, payment methods, and order history remain active. You can still place orders on DoorDash; you straightforward pay standard fees instead of Pass rates.
Can I pause my subscription instead of canceling it?
DoorDash does not offer a pause feature. You can cancel and reactivate whenever you want, but there is no way to temporarily freeze a membership. If you think you might use Pass again soon, you could let your current period expire and reactivate later.
What if I cancel but still see a charge after my billing date?
Contact DoorDash support through the app with the charge date and amount. If you canceled before your billing date, any charge after that date is likely an error. Support can investigate and refund the charge if it should not have been processed.
Do I get a refund for the unused days in my current billing period?
No. DoorDash does not prorate refunds when you cancel mid-cycle. You keep access to Pass benefits through your next billing date, but you cannot get money back for days you do not use after canceling.
How do I cancel if I forgot which platform I used to subscribe?
Try canceling in the DoorDash app first. If that does not work, check your email for a receipt from DoorDash, Apple, Google, or Amazon — it will show which service processed your subscription. Then cancel through that platform's settings.