Cancel Instacart+ in the App or on the Web

You can cancel your Instacart+ subscription through the Instacart app or website at any time. The cancellation takes effect when ready, and you will not be charged again. If you have already paid for a month or year, you keep access until that billing period ends.

On the app, open the menu (three horizontal lines in the bottom right), tap "Account," then "Instacart+." Tap "Manage Subscription" and select "Cancel Subscription." On the web, go to your account settings, find "Instacart+" in the left menu, and click "Manage Subscription," then "Cancel Subscription." Both routes ask you to confirm the cancellation before it goes through.

If you cannot find these options, make sure you are logged into the account that holds the subscription. Instacart+ is tied to a specific account, so if you have multiple accounts, the subscription may be on a different one.

Key Takeaways

  • You can cancel Instacart+ through the app or website by going to Account > Instacart+ > Manage Subscription > Cancel Subscription.
  • Cancellation takes effect right away, but you keep your membership benefits through the end of your current billing period if you have already paid.
  • You will not be charged again after you cancel, even if you do not complete the cancellation until the last day of your billing cycle.
  • If you want to pause your subscription instead of canceling it, Instacart does not offer a pause feature, but you can cancel and rejoin later without penalty.

What Happens to Your Account After Cancellation

Once you cancel, your Instacart+ membership ends at the close of your current billing period. If you paid for a monthly subscription on the 15th, you keep the membership through the 14th of the next month. If you paid for a yearly subscription, you keep it through the anniversary date of your purchase.

After your membership ends, you can still use Instacart to place orders, but you will no longer receive the Instacart+ benefits. These benefits typically include free delivery on orders over a certain amount and reduced service fees. Without the membership, standard delivery fees and service fees explore to each order.

Your saved items, addresses, and payment methods stay in your account. You can rejoin Instacart+ at any time by going back to the Instacart+ page and selecting "Subscribe."

Reasons Your Cancellation Might Not Go Through

If you see an error message when you try to cancel, the most common cause is a connection problem. Close the app completely and reopen it, or refresh the web page and try again. If you are using an older version of the app, update it from your phone's app store first.

If you subscribed through Apple App Store or Google Play instead of directly through Instacart, you must cancel through that platform, not through the Instacart app itself. On iPhone, go to Settings > [Your Name] > Subscriptions > Instacart+ > Cancel Subscription. On Android, open Google Play, tap your profile icon, go to Payments and Subscriptions > Subscriptions > Instacart+ > Cancel Subscription.

Contact Instacart support through the app or website if the error persists after you have tried these steps. They can confirm whether the subscription is active and help you cancel it manually.

Canceling a Subscription Purchased Through a Third Party

If someone else purchased an Instacart+ subscription for you as a gift, or if you bought it through a third-party retailer, the cancellation process depends on where it was bought. Subscriptions purchased directly from Instacart can be canceled through the steps above. Subscriptions purchased through Apple App Store or Google Play must be canceled through those platforms.

If you received a gift subscription code or promotional offer, you may not be able to cancel it early. Check the terms that came with the offer to see whether you can cancel before the period ends. If you cannot cancel it yourself, Instacart support can sometimes do it for you, though they may ask for proof of purchase or the original gift code.

Restarting Your Subscription Later

You can rejoin Instacart+ whenever you want after you cancel. There is no waiting period, and you will not lose your account history or saved information. straightforward go to the Instacart+ page in the app or on the website and select "Subscribe."

When you rejoin, you will be charged the current Instacart+ price, which may be different from what you paid before. Instacart occasionally runs promotions for new or returning members, so it is worth checking the Instacart+ page to see if a discount is available before you subscribe again.

Frequently Asked Questions

Will I get a refund if I cancel in the middle of my billing cycle?

No. Instacart does not issue refunds for partial months or years. You keep your membership through the end of the period you have already paid for, but you will not receive money back for the unused portion. If you cancel on the first day of your billing cycle, you still have access for the full month or year.

Can I cancel Instacart+ but keep a regular Instacart account?

Yes. Canceling Instacart+ only removes the paid membership. Your regular Instacart account stays active, and you can continue to place orders. You will just pay standard delivery and service fees instead of the reduced rates that come with Instacart+.

What if I subscribed through my phone but want to cancel on the web?

If you subscribed directly through Instacart (not through Apple App Store or Google Play), you can cancel on either the app or the website — it does not matter which one you used to sign up. If you subscribed through an app store, you must cancel through that same app store, regardless of where you want to manage it.

Do I need to contact customer service to cancel?

No. You can cancel on your own through the app or website in about one minute. You only need to contact Instacart support if you run into a technical error, if you subscribed through a third party, or if you want to ask about a refund in an unusual situation.