You can cancel Peacock through your account settings on the app or website, and the process takes about two minutes
Peacock lets you stop your subscription at any time without penalty. If you cancel before your next billing date, you keep access until that date arrives — you do not lose it when ready. The steps differ slightly depending on whether you signed up through Peacock's website, the Peacock app, Apple, Google Play, Amazon Prime Video Channels, or Roku. Most people can cancel directly in their account settings without calling anyone.
Your cancellation takes effect on your next billing date. If you are charged before you cancel, Peacock does not issue refunds for the time remaining in your current billing cycle. If you signed up through a third-party platform like Apple or Amazon, you may need to cancel through that platform instead of through Peacock itself, because that platform controls the billing relationship.
Key Takeaways
- You can cancel through Peacock's website or app by going to Account Settings, selecting your subscription plan, and choosing Cancel Subscription.
- Cancellation takes effect on your next billing date, and you keep full access until then — you are not cut off when ready.
- If you signed up through Apple, Google Play, Amazon Prime Video Channels, or Roku, you must cancel through that platform's app or website, not through Peacock.
- Peacock does not refund unused time in your current billing cycle, so cancel as soon as you know you will not use the service.
Cancel through the Peacock website or app
Log into your Peacock account on the website or open the Peacock app on your phone or streaming device. Look for your profile icon or account menu — this is usually in the top right corner on a website or in the app's main menu. Select Account Settings or Manage Account.
Find the section labeled Subscription, Plan, or Billing. You should see your current plan displayed with the next billing date. Look for a button or link that says Cancel Subscription, Cancel Plan, or Manage Subscription. Click or tap it, and Peacock will ask you to confirm. You may see a screen offering you a discount to stay — you can ignore this and proceed with cancellation. After you confirm, you will receive an email confirming the cancellation.
Cancel if you signed up through a third-party platform
If you created your Peacock account through Apple App Store, Google Play Store, Amazon Prime Video Channels, or Roku, the billing is handled by that platform, not by Peacock directly. You must cancel through that platform to stop being charged. Canceling through Peacock's website or app will not stop the charges from appearing on your Apple, Google, Amazon, or Roku account.
Apple: Open the App Store app, tap your profile icon in the top right, select Subscriptions, find Peacock, and tap Cancel Subscription. Google Play: Open Google Play, tap your profile icon, select Payments and Subscriptions, then Subscriptions, find Peacock, and tap Cancel Subscription. Amazon Prime Video Channels: Go to your Amazon account, select Your Account, then Prime Video Settings, find Peacock under Your Subscriptions, and select Cancel Channel. Roku: Go to your Roku account on the Roku website, select Subscriptions, find Peacock, and select Cancel.
What happens after you cancel
You will keep full access to Peacock until your next billing date. Your login and password remain active, and you can watch everything your plan included right up until that date. You will not be charged again after that date. The exact date your access ends will be shown in your cancellation confirmation email.
If you change your mind before your next billing date, you can reactivate your subscription by logging back in and selecting a plan. You will be charged when ready for the new plan. After your next billing date passes, you can sign up again at any time as a new subscriber, and you will not be charged retroactively for the time you were inactive.
If you were charged after canceling
Check your cancellation confirmation email to see the exact date your subscription was supposed to end. If you were charged after that date, contact Peacock Support through the Help section of your account or through the Peacock website. Have your confirmation email and the charge date ready when you reach out.
If you signed up through a third-party platform and were charged by that platform after canceling, contact that platform's support instead. For example, if you see a charge from Apple after canceling, contact Apple Support, not Peacock. Each platform handles refund requests separately, and the platform that charged you is the one that can reverse the charge.
Pausing instead of canceling
Peacock does not offer a pause or freeze option that stops billing while keeping your account active. Your only choices are to keep your subscription active or cancel it entirely. If you think you might return in a few months, canceling is the right move — you can always sign up again later, and you will not be charged in the meantime.
When you cancel and later sign up again with the same email address, your watchlist and saved content will still be there. This makes canceling a low-risk way to stop paying without losing your place in shows you were watching.
Frequently Asked Questions
Will I lose my saved shows and watchlist if I cancel?
Your watchlist and saved content are tied to your account, not to your subscription. If you cancel and sign up again later with the same email address, your watchlist will still be there. However, you cannot access your account or watchlist while your subscription is inactive.
Can I get a refund for the rest of my billing cycle?
No. Peacock does not refund unused time in your current billing period. If you cancel mid-cycle, you keep access until your next billing date, but you will not receive money back. Cancel as soon as you decide you will not use the service to minimize the unused time.
What if I signed up for a free trial and want to cancel before it ends?
Follow the same cancellation steps for your subscription type. If you cancel during a free trial, your access ends when ready when the trial period ends — you will not be charged. Make sure you cancel before the trial ends if you do not want to be charged for a paid plan.
Do I need to cancel if I signed up through a promotional offer?
Yes. Promotional offers still create a subscription that will renew at the regular price after the promotional period ends. Cancel through the same platform where you signed up to avoid being charged the full price when the promotion expires.
Can I cancel and sign up again with a different email address?
Yes. After you cancel, you can create a new Peacock account with a different email address and sign up for a plan. However, your old account's watchlist and saved content will not transfer to the new account.