You can cancel your New York Times subscription online, by phone, or through your Apple or Google account depending on how you signed up

The fastest way to cancel is through your New York Times account settings if you signed up directly on their website. Log in, go to your account, find the subscription section, and select the option to cancel. The process takes about two minutes and you'll get a confirmation email right away.

If you subscribed through Apple (via the App Store) or Google (via Google Play), you have to cancel through those platforms instead — the New York Times website won't let you cancel a subscription you didn't pay them directly for. You can also call the New York Times customer service line at 1-800-698-4637 if you prefer to speak to someone or run into trouble with the online process.

Key Takeaways

  • Direct subscriptions (signed up at nytimes.com) cancel through your New York Times account settings in about two minutes.
  • App Store or Google Play subscriptions must be canceled through Apple or Google, not through the New York Times website.
  • You can call 1-800-698-4637 to cancel by phone, and the representative can answer questions about your account before you go through with it.
  • Your access ends when ready after cancellation, though you may retain access through the end of your current billing period depending on your plan.
  • The New York Times does not charge a cancellation fee, but you will not receive a refund for unused time in your current billing cycle.

Cancel a subscription you signed up for directly at nytimes.com

Go to nytimes.com and sign in with your email and password. Click on your profile icon or account menu (usually in the top right corner), then select "Account" or "Manage Account." Look for a section labeled "Subscription," "Billing," or "Membership."

You should see your current subscription listed with its renewal date. Next to it, you'll find a button or link that says "Cancel Subscription" or "Manage Subscription." Click it, and the New York Times will ask you to confirm the cancellation and may offer you a discount to stay. You can decline and proceed with the cancellation. You'll receive a confirmation email within a few minutes.

Cancel a subscription through Apple or Google

If you signed up through the New York Times app using Apple's App Store, open the App Store app on your iPhone or iPad. Tap your profile icon in the top right, select "Subscriptions," find the New York Times, and tap "Cancel Subscription." Confirm the cancellation when prompted.

For Google Play subscriptions, open the Google Play app on your Android phone or tablet. Tap your profile icon, go to "Manage subscriptions," select the New York Times, and tap "Cancel subscription." You'll see a confirmation screen; select the reason for cancellation (optional) and confirm.

Cancel by phone

Call 1-800-698-4637 during business hours. A customer service representative will pull up your account, confirm your subscription details, and process the cancellation. They may ask why you're canceling or offer you a discount — you can accept or decline either offer.

Phone cancellation is useful if you're unsure which subscription you have, if you've forgotten your password, or if you want to ask questions about your account before you cancel. The call usually takes five to ten minutes.

What happens to your access after you cancel

Your access to the New York Times ends when ready after you cancel, though some subscription plans allow you to read through the end of your current billing period. For example, if you're on a monthly plan and cancel on the 15th of the month, you might keep access until the end of that month — but this varies by plan type and when you signed up.

You will not receive a refund for the unused portion of your current billing cycle. If you were charged for a renewal that hasn't happened yet, contact customer service to discuss a refund; they handle these on a case-by-case basis.

Reactivate your subscription later

If you cancel and then want to resubscribe, you can sign back in to your New York Times account and purchase a new subscription at any time. The New York Times sometimes offers discounted rates to returning subscribers, though you won't know the price until you go through the purchase process.

Your old articles, saved stories, and reading history remain tied to your account even after cancellation, so you'll have access to them again if you resubscribe.

Frequently Asked Questions

Will I get a refund when I cancel?

No. The New York Times does not refund unused time in your current billing cycle. If you were just charged for a renewal you don't want, contact customer service at 1-800-698-4637 to discuss your options — they may make an exception depending on how recently you were charged.

Can I pause my subscription instead of canceling?

The New York Times does not offer a pause option. You have to cancel to stop being charged. You can resubscribe at any time, and you may see a discounted offer when you return.

What if I subscribed through a third-party site or bundle?

If you got your New York Times subscription as part of a bundle (like through Spotify, Apple One, or a mobile carrier), you cancel through that service, not through the New York Times directly. Check your account with the bundling service to find the cancellation option.

How long does it take for the cancellation to go through?

Cancellation is when ready. You'll receive a confirmation email within a few minutes, and your access will end right away or at the end of your current billing period, depending on your plan type.

What if I can't log in to my account?

Use the "Forgot Password" link on the New York Times login page to reset your password, then proceed with cancellation through your account. If you still can't access your account, call 1-800-698-4637 and a representative will cancel it for you.