How to cancel your New York Times subscription
You can cancel your New York Times subscription through your account settings online, by phone, or by email. The method depends on how you pay and whether you signed up directly through the Times or through another platform like Apple News+ or Amazon Prime. Most cancellations take effect at the end of your current billing cycle, so you keep access until that date even after you request the cancellation.
The Times does not charge an early termination fee, but you will lose access to all digital content once your subscription ends. If you have a print subscription bundled with digital access, cancelling affects both unless you specifically request to keep one.
Key Takeaways
- You can cancel online through your account settings, by calling 1-800-698-4637, or by emailing the Times directly from your account page.
- Cancellations usually take effect at the end of your current billing period, and you retain full access until that date.
- If you subscribed through Apple News+, Amazon Prime, or another third-party service, you must cancel through that platform, not through the Times website.
- The Times may offer you a discount to stay, but you are not required to accept it and can proceed with cancellation.
- You can reactivate a cancelled subscription at any time by logging back into your account and choosing a new plan.
Cancel online through your account settings
Log into your New York Times account at nytimes.com. Click on your profile icon in the top right corner and select "Account" from the dropdown menu. On the Account page, look for a section labeled "Subscription" or "Manage Subscription." Click the option to view or manage your subscription details.
Find the button or link that says "Cancel Subscription" or "End Subscription." The Times will ask you to confirm your cancellation and may offer you a reduced rate to continue. You can decline the offer and proceed with cancellation. After you confirm, you will receive an email confirming the cancellation date. Your subscription will remain active until the end of your current billing cycle.
Cancel by phone or email
Call the New York Times customer service line at 1-800-698-4637. A representative can process your cancellation over the phone and answer questions about your account. Phone lines are typically open Monday through Friday during business hours, and wait times vary depending on call volume.
You can also email the Times from your account settings page. Log into your account, go to the "Help" or "Contact Us" section, and select the option to email customer service about your subscription. Include your account email address and a clear request to cancel. Response times for email requests are usually one to two business days.
Cancel a subscription through a third-party platform
If you subscribed to the New York Times through Apple News+, Amazon Prime, Google Play, or another third-party service, you must cancel through that platform, not through the Times website. Cancelling on the Times website will not stop charges from your third-party account.
For Apple News+, open the Apple News app, tap your profile icon, select "Manage Subscriptions," find the New York Times, and tap "Cancel Subscription." For Amazon Prime, go to your Prime account settings, select "Memberships and Subscriptions," find the Times, and choose "Cancel Subscription." For Google Play, open Google Play, tap your profile icon, select "Payments and Subscriptions," find the Times, and tap "Cancel." Each platform processes cancellations at the end of your current billing period.
What happens after you cancel
Your subscription remains active through the end of your current billing cycle. You will not be charged again after that date. You can continue reading articles, accessing archives, and using all subscriber features until your access ends.
After your subscription ends, you will see a paywall when you try to read articles beyond the free monthly limit. You can reactivate your subscription at any time by logging into your account and selecting a new plan. The Times does not delete your account or reading history when you cancel, so your saved articles and preferences remain if you return later.
Pausing instead of cancelling
If you want to stop paying temporarily but plan to return, you may be able to pause your subscription instead of cancelling it. Not all subscription types offer this option. Log into your account and check your subscription settings to see if a pause option is available. Pausing typically lasts 4 to 12 weeks depending on your plan.
Pausing preserves your account and subscription rate, so you will not need to negotiate a new price when you resume. This can be useful if you are taking a break from reading news or facing a temporary budget constraint. If the pause option is not available for your plan type, cancellation is your only option.
Dealing with offers to stay
When you request cancellation, the Times often presents a discount offer — typically a reduced rate for the first few months or a percentage off your regular price. You are not obligated to accept any offer. If you want to cancel, you can decline and proceed without negotiating.
If you are interested in the offer, you can accept it directly on the cancellation page. If you decline and then change your mind later, you can reactivate your subscription at the standard rate. Offers presented during cancellation are not always the best rates available, so if you plan to return, you might find better deals by waiting a few weeks and signing up as a new subscriber.
Frequently Asked Questions
Will I get a refund if I cancel mid-billing cycle?
The New York Times does not issue refunds for partial months. Your subscription remains active until the end of your current billing period, and you are not charged again after that date. If you cancel on the first day of your cycle, you keep access for the entire month.
Can I cancel my print subscription separately from digital?
If you have a bundled print and digital subscription, you can request to keep one and cancel the other. Contact customer service by phone at 1-800-698-4637 or through your account settings to make this change. They will adjust your billing accordingly.
What if I subscribed through a gift or promotional code?
Gift subscriptions and promotional subscriptions can be cancelled the same way as regular subscriptions. Once the promotional period ends, your subscription will not automatically renew unless you add a payment method and choose to continue.
How long does it take for my cancellation to go through?
Online cancellations are processed when ready, and you will receive a confirmation email within minutes. Phone and email cancellations may take one to two business days to process. Your access continues until the end of your current billing cycle regardless of when the cancellation is processed.
Can I cancel and reactivate multiple times?
Yes, you can cancel and reactivate your subscription as many times as you want. Each time you reactivate, you may see different promotional offers. Your account history and saved articles remain tied to your email address even when your subscription is inactive.