You can cancel your New York Times subscription online, by phone, or through your app — the method depends on how you signed up

The New York Times lets you cancel through your account settings on their website, which takes about two minutes. If you signed up through Apple, Google Play, or Amazon, you must cancel through that platform instead — the Times cannot process those cancellations for you. You can also call the Times directly at 1-800-698-4637 to cancel by phone, though this usually takes longer than the online route.

Your access ends on the date your current billing cycle closes, not when ready. If you cancel mid-month, you keep reading until the end of that month's payment period. The Times does not refund partial months, so cancelling on the first day of your cycle wastes less money than cancelling near the end.

Key Takeaways

  • Cancelling through your Times account at nytimes.com/account takes about two minutes and is the fastest method for most subscribers.
  • If you signed up through Apple App Store, Google Play, or Amazon, you must cancel through that same platform — the Times cannot cancel app subscriptions for you.
  • Your access continues until the end of your current billing period; the Times does not refund unused days.
  • You can call 1-800-698-4637 to cancel by phone, but online cancellation is usually faster.

Cancel through your New York Times account online

Go to nytimes.com and sign in with your email and password. Click your profile icon in the top right corner and select "Account" from the menu. Look for a section labeled "Subscription" or "Billing" — the exact name varies depending on your account type.

Find the button or link that says "Cancel subscription" or "Manage subscription." Click it and follow the prompts. The Times may ask why you are cancelling and offer you a discount to stay; you can skip these offers and proceed to confirm the cancellation. You will receive a confirmation email within a few minutes.

If you cannot find the cancellation option in your account settings, try going directly to nytimes.com/account/manage-subscription. This page is sometimes easier to locate than navigating through the menu.

Cancel an app subscription through your device's store

If you signed up through the New York Times app on your phone or tablet, check which store you used. Open the app and look for a "Settings" or "Account" section; it usually tells you whether your subscription is managed through Apple, Google, or Amazon.

For Apple devices: Open the Settings app, tap your name at the top, select "Subscriptions," find "New York Times," and tap "Cancel Subscription." For Android devices: Open Google Play, tap your profile icon, go to "Payments and subscriptions," select "Subscriptions," find "New York Times," and tap "Cancel subscription." For Amazon: Go to amazon.com, click "Account & Lists," select "Your Subscriptions," find "New York Times," and click "Cancel subscription."

You will see a confirmation screen showing when your access ends. The Times cannot process these cancellations — you must do it through the store where you signed up.

Cancel by phone

Call the New York Times customer service line at 1-800-698-4637. Have your account email address ready. A representative will confirm your subscription details and process the cancellation. This method usually takes 10 to 15 minutes, depending on call volume.

Phone cancellation is useful if you cannot access your account online or if you want to discuss your subscription before cancelling. Some representatives may offer discounts or temporary pauses instead of full cancellation — you can accept or decline these offers.

What happens after you cancel

Your access continues through the end of your current billing cycle. If you paid for a monthly subscription on the 15th of each month and you cancel on the 20th, you can read until the 15th of the next month. After that date, you will see a paywall when you try to read articles.

The Times does not refund the unused portion of your subscription. If you want to minimize the wasted days, cancel on the first day of your billing cycle rather than the last.

You can resubscribe at any time by going back to nytimes.com or the app and signing up again. The Times sometimes offers discounts to returning subscribers, though these offers are not may provide.

Troubleshooting cancellation problems

If you cannot find the cancellation button in your account, try logging out completely and logging back in. Sometimes the page does not load correctly on the first try. If the problem persists, clear your browser's cache and cookies, then try again.

If you signed up through a third party — such as a phone carrier, cable provider, or news aggregator — you may need to cancel through that service instead of directly with the Times. Check your original confirmation email to see where the subscription was processed.

If you are still stuck, call 1-800-698-4637. Customer service can tell you exactly where your subscription is managed and walk you through the cancellation steps for your specific situation.

Frequently Asked Questions

Will I lose access when ready after I cancel?

No. You keep reading until the end of your current billing period. If you paid on the 1st of the month, you have access through the last day of that month. The Times does not refund unused days, so cancelling early in your cycle means you lose money.

Can I pause my subscription instead of cancelling?

The Times does not offer a formal pause feature. You must cancel to stop being charged. If you want to resubscribe later, you can sign up again, and you may see a discount offer for returning subscribers.

What if I signed up through my phone carrier or cable company?

You must cancel through that service, not through the Times directly. Check your carrier's or provider's website for subscription management, or call their customer service. They handle the billing and cancellation.

Can I cancel just one subscription if I have multiple?

Yes. If you have both a digital subscription and a print subscription, you can cancel one and keep the other. Go to your account settings and look for separate cancellation options for each product.

Do I need to contact the Times to confirm my cancellation?

No. The confirmation email you receive is your proof. Keep it for your records. If you are charged after the cancellation date, contact customer service at 1-800-698-4637 with the confirmation email.