How to cancel Paramount Plus

You can cancel Paramount Plus through your account settings on the Paramount Plus website or app, or by contacting Paramount Plus customer service directly. The cancellation takes effect at the end of your current billing cycle — you keep access until that date, then your subscription ends. If you paid through a third party like Apple, Amazon, or Google Play, you may need to cancel through that platform instead of through Paramount Plus itself.

The steps differ slightly depending on whether you subscribed directly to Paramount Plus or through another service. Direct subscribers use the Paramount Plus website or mobile app. Those who signed up through Apple App Store, Google Play, Amazon Prime Video Channels, or The Roku Channel must cancel through that platform's settings, not through Paramount Plus.

Key Takeaways

  • Cancellation through Paramount Plus takes effect at the end of your current billing period, so you retain access until that date.
  • If you subscribed directly, cancel in your account settings on the Paramount Plus website or app under "Manage Subscription" or "Billing."
  • If you subscribed through Apple, Amazon, Google Play, or Roku, you must cancel through that platform's subscription settings, not through Paramount Plus.
  • You can reactivate your subscription later without losing your watchlist or viewing history.

Canceling a direct Paramount Plus subscription

Log into your Paramount Plus account on the website or open the mobile app. Go to your account settings — this is usually found by tapping your profile icon or avatar in the top right corner. Look for a section labeled "Manage Subscription," "Billing," "Account," or "Subscription Settings," depending on which device you are using.

Select the option to cancel or downgrade your subscription. Paramount Plus may offer you a discounted rate to stay, or ask why you are leaving — these are optional. Confirm the cancellation when prompted. You will receive a confirmation email with your cancellation date. Your subscription remains active through the end of that billing cycle.

Canceling through Apple, Amazon, Google Play, or Roku

If you subscribed to Paramount Plus as a channel through another platform, you must cancel through that platform's settings, not through Paramount Plus itself. Paramount Plus cannot process the cancellation on your behalf.

Apple App Store: Open the App Store app, tap your profile icon, select "Subscriptions," find Paramount Plus, and tap "Cancel Subscription."

Amazon Prime Video: Go to your Prime Video account, select "Your Subscriptions," find Paramount Plus, and choose "Cancel Channel."

Google Play: Open Google Play, tap your profile icon, select "Payments and subscriptions," then "Subscriptions," find Paramount Plus, and tap "Cancel subscription."

Roku: Go to your Roku account settings, select "Subscriptions," find Paramount Plus, and choose "Cancel."

What happens after you cancel

Your access continues until the end of your current billing cycle. After that date, you cannot watch Paramount Plus content. Your watchlist, viewing history, and profile settings are saved — if you reactivate your subscription later, this information remains available.

You will not receive a refund for the portion of your billing cycle that remains after cancellation. If you were charged for the next billing cycle after you cancelled, contact Paramount Plus customer service to request a refund of that charge.

Reactivating your subscription later

You can restart your Paramount Plus subscription at any time by logging back into your account or signing up again through the same method you originally used. If you cancelled a direct subscription, log in to Paramount Plus and select the option to reactivate or choose a new plan. If you cancelled through a third-party platform, resubscribe through that platform's channel or subscription menu.

Your previous profile data — watchlist, viewing history, and preferences — will be restored when you reactivate, as long as you use the same email address and account.

Contacting Paramount Plus customer service

If you cannot cancel through your account settings or need help with a refund, you can reach Paramount Plus customer service through their website. Visit the "Help" or "Contact Us" section and select your issue. Paramount Plus offers support through email, live chat during business hours, and a phone number that varies by region.

Have your account email address and subscription details ready when you contact them. If you subscribed through a third party and are having trouble cancelling, that platform's customer service may be able to help as well.

Frequently Asked Questions

Will I get a refund if I cancel mid-billing cycle?

No. Paramount Plus does not refund unused portions of your billing cycle. Your subscription remains active until the end of that cycle, then ends. If you were charged for the next billing cycle after you cancelled, contact customer service to request a refund of that charge only.

Can I pause my subscription instead of canceling?

Paramount Plus does not offer a pause feature. You must cancel to stop your subscription. You can reactivate at any time, and your watchlist and viewing history will be restored if you use the same account.

Do I lose my watchlist and history when I cancel?

No. Your watchlist, viewing history, and profile settings are saved after cancellation. If you reactivate using the same email address, all this information returns automatically.

What if I subscribed through my cable or phone provider?

If Paramount Plus came as part of a bundle with your cable, phone, or internet service, you cannot cancel it through Paramount Plus or a third-party app. Contact your service provider directly to remove Paramount Plus from your account.