Cancel Peacock through your account settings

To stop your Peacock subscription, log into your Peacock account on any device, go to your account settings, and select the option to manage your subscription. From there, you can choose to cancel when ready or at the end of your current billing cycle. Peacock will ask you to confirm the cancellation and may offer you a discount to stay — you can decline and proceed with canceling.

The exact steps vary slightly depending on whether you're on a phone, tablet, or computer, but the account settings menu is the starting point for all of them. If you're on the Peacock app, look for a profile icon or menu button, usually in the top right or bottom of the screen. On a web browser, click your profile name or icon and look for "Account" or "Settings".

After you confirm the cancellation, Peacock will send you a confirmation email. Keep that email — it shows the date your access ends. You can continue watching until that date, even though you've already canceled.

Cancel a Peacock subscription you pay for through another service

If you signed up for Peacock through Apple, Google Play, Amazon Prime Video, or Roku, you need to cancel through that service, not through Peacock itself. Canceling on Peacock's website won't stop the charges from your other account.

For Apple: Open Settings, tap your name, select Subscriptions, find Peacock, and tap Cancel Subscription. For Google Play: Open the Play Store app, tap your profile icon, go to Manage Subscriptions, select Peacock, and tap Cancel Subscription. For Amazon Prime Video: Go to Your Account, select Manage Your Prime Video Subscription, and choose to cancel Peacock (not your entire Prime membership). For Roku: Go to your Roku account settings, select Subscriptions, find Peacock, and cancel from there.

Each service processes cancellations at different speeds. Some stop charging when ready; others stop at the end of your current billing period. Check the confirmation screen after you cancel to see when your access actually ends.

Key Takeaways

  • Log into your Peacock account, go to account settings, and select the option to manage or cancel your subscription to stop charges directly from Peacock.
  • If you pay for Peacock through Apple, Google Play, Amazon Prime Video, or Roku, you must cancel through that service's app or website, not through Peacock itself.
  • You can choose to cancel when ready or at the end of your current billing cycle, and you'll receive a confirmation email showing when your access ends.
  • After cancellation, you can continue watching Peacock until your access date expires, even though you've already canceled.

What happens after you cancel

Once your cancellation takes effect, you lose access to all Peacock content. You won't be able to watch shows, movies, or live sports, and any recordings or saved items in your watchlist disappear. If you want to rejoin later, you'll need to sign up again and pay the current subscription price.

Peacock does not refund partial months. If you cancel in the middle of a billing cycle, you keep access until the end of that cycle, but you don't get money back for the unused days. If you're charged after you cancel, contact Peacock support with your confirmation email to request a refund.

Cancel a free Peacock account

Peacock offers a free tier that doesn't require a payment method. If you only have a free account, there's nothing to cancel — you can straightforward stop using it. Your free account will remain active indefinitely, and you won't be charged.

If you want to delete your free account entirely rather than just stop using it, you can contact Peacock support to request account deletion. This removes your profile, watchlist, and viewing history from Peacock's servers.

Troubleshooting cancellation problems

If you can't find the cancel option in your account settings, make sure you're logged in with the same email address you used to sign up. If you signed up through a third-party service like Apple or Amazon, the cancel button won't appear in Peacock's settings — you have to cancel through that service instead.

If you're still being charged after canceling, check your confirmation email for the cancellation date. Charges that appear after that date are billing errors. Contact Peacock support with your confirmation email and the charge details, and they can investigate and refund you if the charge was incorrect.

If you can't access your account because you forgot your password, use the "Forgot Password" link on the Peacock login page to reset it. Once you're back in, follow the cancellation steps above.

Frequently Asked Questions

Can I pause my Peacock subscription instead of canceling?

Peacock does not offer a pause or freeze option. You can only cancel or keep your subscription active. If you want to stop paying temporarily, you'll need to cancel and sign up again later when you're ready to watch.

Will I lose my watchlist and saved shows if I cancel?

Yes. When your subscription ends, your watchlist, viewing history, and any saved content are deleted. If you rejoin Peacock later, you'll start with a blank account.

How long does it take for Peacock to stop charging me?

If you cancel before your billing date, charges stop when ready. If you cancel after your billing date, you'll be charged one more time for the next cycle, then charges stop. Your confirmation email shows the exact date your access ends.

What if I was charged for Peacock but never signed up?

Contact Peacock support with the charge details and your bank or credit card statement. Unauthorized charges can be refunded, but you'll need to provide proof of the charge and explain that you didn't authorize it.

Can I get a refund if I cancel mid-month?

Peacock does not refund unused portions of your subscription. You keep access until the end of your billing cycle, but no money is returned for the remaining days. If you were charged in error, that's different — contact support with your confirmation email.