Cancel Prime Video Through Your Amazon Account

You can cancel Prime Video by going to your Amazon account settings and turning off the subscription. The process takes about two minutes and stops your charges when ready — you keep access to Prime Video until the end of your current billing period, then it shuts off on its own.

Go to amazon.com and sign in. Click the account icon in the top right corner and select "Your Account." Look for "Prime membership" or "Memberships and subscriptions" (the exact wording varies by device). Find Prime Video in the list and click "Manage" or "Cancel membership." Amazon will ask you to confirm and may offer you a discount to stay — you can ignore this and proceed with the cancellation.

After you confirm, Amazon sends a confirmation email to the address on your account. Keep this email as proof the cancellation went through. Your Prime Video access ends on the date shown in that email, not when ready.

Key Takeaways

  • Cancel Prime Video through your Amazon account settings by finding "Prime membership" and selecting "Manage" or "Cancel membership."
  • You keep access to Prime Video through the end of your current billing cycle, even after you cancel.
  • Amazon may offer you a discount to keep the subscription — you can decline and proceed with cancellation.
  • Check your confirmation email for the exact date your access ends, so you know when to expect the service to stop.
  • If you only want to cancel Prime Video and keep Amazon Prime shipping, you may be able to downgrade instead of canceling entirely.

The Difference Between Canceling Prime Video and Amazon Prime

Prime Video is one part of an Amazon Prime membership. If you cancel Prime Video but keep Amazon Prime, you lose video streaming but keep free two-day shipping, Prime Music, and other Prime benefits. If you cancel the entire Prime membership, you lose everything at once.

When you go to cancel, Amazon shows you both options. If you only want to stop paying for video, look for "Cancel Prime Video" or "Downgrade membership" rather than "Cancel Prime membership." The wording depends on which Amazon page you use, so read the button carefully before you click.

What Happens to Your Account After Cancellation

After your access ends, your watchlist and viewing history stay in your Amazon account. If you sign up for Prime Video again later, you can see what you watched before. Your payment method on file is not deleted, but Amazon stops charging it for Prime Video.

You can still use your Amazon account to shop and buy things. Canceling Prime Video does not affect your ability to purchase items or use other Amazon services. Only the video streaming stops.

If You Signed Up Through a Third-Party App or Device

If you started your Prime Video subscription through Apple TV, Roku, Fire TV, or another app instead of directly through Amazon, you may need to cancel through that app rather than through Amazon.com. The subscription is still tied to your Amazon account, but the payment goes through the app store or device maker.

Check your receipt or confirmation email to see where you signed up. If it says Apple, Google Play, or another service, open that app, go to your subscriptions, and cancel Prime Video there. If you cancel only through Amazon and not through the app, the app may keep charging you.

Cancellation Timing and Billing

Prime Video charges on a monthly or annual cycle depending on which plan you chose. If you cancel mid-cycle, you do not get a refund for the time you have left — you straightforward keep access until the end of that billing period and then it stops.

For example, if you pay annually and cancel two months in, you keep Prime Video for the remaining ten months of that year. You are not charged again after the annual period ends. Check your confirmation email or account page to see your current billing date so you know when access will end.

Reactivating Prime Video Later

You can sign up for Prime Video again at any time by going back to your Amazon account and selecting "Start your free trial" or "Subscribe now." Amazon does not always offer a free trial on reactivation — whether you get one depends on how long ago you canceled and Amazon's current promotions.

Your old watchlist and viewing history are still there when you come back. You start paying again on the day you reactivate, and the next charge follows your new billing cycle from that point forward.

Frequently Asked Questions

Do I get a refund if I cancel Prime Video mid-month?

No. Once you have paid for a billing period, Amazon does not refund the unused portion. You keep access through the end of that period, then the subscription ends. If you paid annually, you keep access for the rest of that year.

Will canceling Prime Video affect my Amazon Prime shipping?

Only if you cancel the entire Prime membership. If you cancel just Prime Video and keep Amazon Prime, your shipping benefits stay active. When you cancel, Amazon shows you which option you are choosing, so read the confirmation carefully.

Can I pause Prime Video instead of canceling it?

Amazon does not offer a pause feature for Prime Video. Your options are to keep the subscription active or cancel it. If you want to stop paying temporarily, you must cancel and sign up again later.

What if I cancel but Amazon keeps charging me?

Check your confirmation email to confirm the cancellation went through. If charges continue after your access end date, contact Amazon customer service through your account. Have your confirmation email ready to show them the cancellation date.

Can I cancel Prime Video on my phone or tablet?

Yes. Open the Amazon app or go to amazon.com in your phone browser, sign in, and follow the same steps as on a computer. The account settings and cancellation process are the same across devices.