You can cancel PlayStation Plus through your account settings on any PlayStation console, on the PlayStation website, or through your payment method provider

PlayStation Plus is a subscription service that renews automatically each month or year, depending on which plan you chose when you signed up. To stop paying, you need to cancel the subscription before the next renewal date — straightforward deleting the app or stopping play will not stop the charges. The cancellation process takes a few minutes and can be done from your console, a web browser, or by contacting your payment provider directly.

Your access to PlayStation Plus features ends on the date your current subscription period expires. If you paid for a full year, you keep access until that year is up. If you paid monthly, your last day of access is the last day of the current month. After that date, you will no longer be able to play online multiplayer games, read the monthly free games, or use other PlayStation Plus perks — though your game saves and profile remain on your account.

Key Takeaways

  • Cancel through your PlayStation console settings, the PlayStation website, or your payment method provider — all three routes work and take about five minutes.
  • Cancellation stops future charges but does not refund money already paid for the current subscription period.
  • Your online multiplayer access and monthly free games stop working on the date your current subscription ends, not the date you cancel.
  • If you cannot cancel through PlayStation, you can contact your credit card company or payment service to block future charges.

Cancel through your PlayStation console

On a PlayStation 4 or PlayStation 5, go to Settings, then Account, then Subscriptions. You will see PlayStation Plus listed with the renewal date. Select it and choose the option to cancel or turn off auto-renewal. The console will ask you to confirm; select yes. You should see a message saying the subscription is now set to expire on your current end date.

If you do not see a cancel option and instead see "renew" or "extend," your subscription may have already expired or been cancelled. Check the renewal date shown on the screen. If it is in the past, the subscription is no longer active and you are not being charged.

Cancel through the PlayStation website

Go to the PlayStation Network website and sign in with the account that has the PlayStation Plus subscription. Navigate to your Account settings, then Subscriptions. Find PlayStation Plus in the list and select Manage. You will see the renewal date and an option to cancel or turn off auto-renewal. Click that option and confirm when prompted.

If you signed up through the PlayStation app on your phone rather than through a console or the website, the cancellation option may appear in your phone's app store settings instead — see the section below on cancelling through your payment provider.

Cancel through your payment method provider

If you cannot find the cancel option in PlayStation settings, or if you signed up through an app store, you can cancel through the company that charged your card. For subscriptions bought through the PlayStation app on an iPhone, go to Settings on your phone, then Subscriptions, find PlayStation Plus, and select Cancel Subscription. For Android phones, open Google Play, go to Subscriptions, select PlayStation Plus, and choose Cancel Subscription.

If you paid with a credit card or debit card directly, you can also contact your bank or card issuer and ask them to block future charges from PlayStation Network. Provide them with the merchant name (usually "Sony Interactive Entertainment" or "PlayStation Network") and your account number if you have it. The card issuer can stop the charges even if you cannot access your PlayStation account.

What happens to your games and saves after cancellation

Cancelling PlayStation Plus does not delete your games, game saves, or profile. Your account and all your data stay on PlayStation's servers. If you resubscribe later, you can read your saves and resume playing. However, you will lose access to the monthly free games that came with your subscription — if you downloaded them, you can still play them only while your subscription is active.

Games you purchased with your own money (not the free monthly games) remain yours to play even after PlayStation Plus expires. Online multiplayer features and cloud save backup stop working the moment your subscription ends, but single-player games continue to work normally.

Refunds and what to do if you were charged after cancelling

PlayStation does not refund subscription fees for time you did not use. If you cancel on the first day of a monthly subscription, you do not get a refund for the remaining 29 days. However, if you were charged after you cancelled, or if you were charged twice in one month, you can contact PlayStation Support to request a refund. Have your receipt or transaction confirmation ready when you contact them.

To reach PlayStation Support, go to the PlayStation website and select Contact Us. You can start a chat, send an email, or call the phone number for your region. Explain what happened and when you cancelled. Support can see your account history and may issue a refund if the charge was an error.

Frequently Asked Questions

Will I get my money back if I cancel mid-month?

No. PlayStation does not refund unused time on a subscription. If you cancel on day 5 of a 30-day month, you lose access on day 30 but do not receive a refund for the remaining days. Plan your cancellation for just before your renewal date if you want to avoid paying for another period.

Can I pause my subscription instead of cancelling?

PlayStation does not offer a pause feature. You must cancel to stop charges. If you want to resubscribe later, you can sign back up at any time and your profile and saves will still be there.

What if I see a PlayStation Plus charge after I cancelled?

Check the date of the charge against your cancellation date. If you cancelled after your renewal date had already passed, the charge may be from before you cancelled. If the charge is after your cancellation date, contact PlayStation Support with your receipt and request a refund. They can review your account history and reverse the charge if it was an error.

Do I lose my games if I cancel PlayStation Plus?

No. Games you bought with your own money stay on your account. The monthly free games stop working once your subscription ends, but your purchased games remain playable. Your game saves are also kept on your account and you can access them if you resubscribe later.

How do I know if my cancellation went through?

After you cancel, go back to your subscription settings and check the renewal date. It should show the date your current subscription ends, with no future renewal date listed. If you still see a future renewal date, the cancellation did not go through — try again or contact PlayStation Support.