Cancel Starz Through Your Account Settings

To stop your Starz subscription, log into your Starz account on their website or mobile app, go to your account settings, and select the option to cancel or manage your subscription. The exact wording and location of this button varies slightly depending on whether you subscribed directly through Starz or through another platform like Amazon Prime Video, Apple TV Channels, or your cable provider — each has its own cancellation process.

If you subscribed directly through Starz.com, you will see a "Manage Subscription" or "Cancel Subscription" button in your account menu. Click it, and Starz will walk you through a short confirmation process. You may see an offer to pause your subscription instead of canceling, or a discount to keep your account active. You can accept or decline these offers.

Cancellation takes effect at the end of your current billing cycle, not when ready. If you paid for a monthly subscription on the 15th, and you cancel on the 20th, your access continues until the 15th of the next month. You will not receive a refund for the remainder of the billing period.

Key Takeaways

  • Cancellation through Starz.com happens in your account settings under "Manage Subscription" and takes effect at the end of your current billing cycle.
  • If you subscribed through Amazon Prime Video, Apple TV Channels, Roku, or your cable provider, you must cancel through that platform, not through Starz directly.
  • You will lose access to Starz content at the end of your billing period, and partial-month refunds are not issued.
  • Starz may offer a discount or pause option before you complete cancellation — you can accept or skip these offers.

Cancel Starz Through Third-Party Platforms

If you subscribed to Starz as an add-on channel through Amazon Prime Video, Apple TV Channels, Roku Channel, or another streaming platform, you cannot cancel through Starz itself. You must go back to the platform where you signed up and cancel there.

For Amazon Prime Video, open the Prime Video app or website, go to "Your Account," select "Memberships and Subscriptions," find Starz in the list, and click "Cancel Channel." For Apple TV Channels, open the Apple TV app, go to "Account," select "Subscriptions," find Starz, and tap "Cancel Subscription." For Roku Channel, open the Roku app, go to "My Subscriptions," find Starz, and select "Cancel." For cable or satellite providers (Comcast, Dish, DirecTV, etc.), call your provider's customer service line or log into your provider account online to remove Starz from your package.

Cancellation through these platforms also takes effect at the end of your billing cycle. The platform will confirm the cancellation date in writing, usually by email.

What Happens After You Cancel

Once your billing cycle ends, your Starz account will be deactivated. You will no longer be able to stream Starz content, and your login credentials will no longer work. If you want to resubscribe later, you can create a new account or contact Starz support to see if your old account can be reactivated.

Starz does not delete your account data when ready after cancellation. If you resubscribe within a certain period, your watchlist and viewing history may still be there, though this is not may provide. Contact Starz support if you want to know whether your data has been retained.

Cancel Before Your Renewal Date

Starz bills on a monthly or annual cycle depending on your plan. If you want to avoid being charged for the next billing period, cancel before your renewal date arrives. You can find your renewal date in your account settings under "Billing" or "Subscription Details."

If you are charged after canceling, or if you cancel but are still charged, contact Starz customer support with your confirmation email and billing statement. They can review the charge and issue a refund if the cancellation was processed correctly on their end.

Pause Your Subscription Instead of Canceling

Starz offers the option to pause your subscription for up to three months instead of canceling outright. During a pause, you will not be charged, but your account and watchlist remain active. When you return, you can resume watching where you left off.

To pause, go to your account settings, select "Manage Subscription," and choose "Pause" instead of "Cancel." You will be asked to select how long you want to pause — typically one, two, or three months. At the end of the pause period, your subscription will automatically resume and billing will restart, unless you cancel before that date.

Contact Starz Support if You Have Problems

If you cannot find the cancel button, if your cancellation did not go through, or if you were charged after canceling, reach out to Starz customer support. You can contact them through the "Help" or "Contact Us" section on the Starz website, or through the mobile app.

Have your account email, the date you attempted to cancel, and any confirmation emails ready when you contact support. If you were charged incorrectly, provide your billing statement as proof. Support can usually resolve billing issues within one to two business days.

Frequently Asked Questions

Will I get a refund if I cancel in the middle of my billing cycle?

No. Starz does not refund unused portions of your subscription. Your access continues until the end of your current billing period, and then your account is deactivated. If you were charged in error or after you canceled, contact support with your confirmation email and billing statement.

Can I cancel my Starz subscription by phone?

Starz does not have a dedicated phone line for cancellations. You must cancel through your account settings online or through the app, or by contacting support through their website or app. If you subscribed through a third-party platform, call that platform's customer service instead.

What if I subscribed through my cable provider and can't find Starz in my account?

Call your cable or satellite provider's customer service number. They can confirm whether Starz is part of your package and remove it for you. Have your account number ready when you call.

Can I resubscribe to Starz after I cancel?

Yes. You can create a new account or resubscribe through the same platform you used before. If you resubscribe within a short time, your watchlist and viewing history may still be available, but this is not may provide.

How do I know my cancellation went through?

Starz sends a confirmation email to the address on your account when you cancel. Check your inbox and spam folder for this email. It will include your cancellation date and the date your access ends. If you do not receive a confirmation email within a few minutes, log back into your account and check your subscription status.