How to stop an Amazon subscription

You can stop most Amazon subscriptions directly from your account settings without calling customer service. The steps differ slightly depending on whether you subscribed through Amazon Prime, Amazon Music, Kindle Unlimited, or another Amazon service. Most cancellations take effect when ready, though some services let you finish a billing period before stopping charges.

The fastest way is to go to Your Account on Amazon.com, find the subscription in your memberships or subscriptions section, and select the option to cancel. You do not need to provide a reason, and Amazon does not charge a cancellation fee. If you subscribed through a third-party app or device, you may need to cancel through that platform instead.

Key Takeaways

  • Most Amazon subscriptions can be cancelled through Your Account on Amazon.com under Memberships and Subscriptions or Manage Your Prime Membership.
  • Cancellation takes effect right away for some services and at the end of your current billing period for others, depending on the subscription type.
  • If you subscribed through an app like Audible or through a device like Fire TV, you may need to cancel through that app or device instead of the main Amazon website.
  • Amazon does not charge a fee to cancel, and you can resubscribe at any time without penalty.

Cancel Amazon Prime through Your Account

To cancel Amazon Prime, sign in to Amazon.com and go to Your Account. Select Memberships and Subscriptions, then find Prime Membership and choose Manage Membership. Click End Membership and follow the prompts. Amazon will ask if you want to keep Prime Video or Prime Music, since those can sometimes be kept separately depending on your region and plan.

Your Prime membership ends on your next renewal date. You keep access to Prime benefits until that date arrives. If you cancel mid-month, you do not receive a refund for the unused portion of your current billing period. After cancellation, you can rejoin Prime at any time.

Cancel Amazon Music, Kindle Unlimited, and other services

For Amazon Music Unlimited, Kindle Unlimited, Prime Video (if purchased separately), or other Amazon subscriptions, go to Your Account and select Memberships and Subscriptions. Find the service you want to cancel and select the option to cancel or end the membership. The cancellation page will show your current billing date and when your access ends.

Most of these services stop charging when ready after you cancel, though you may keep access through the end of your current billing cycle. For example, if you cancel Kindle Unlimited on the 15th of a month and your billing date is the 20th, you usually keep reading access until the 20th. Check the confirmation message after you cancel to see your exact end date.

Cancel subscriptions started through apps or devices

If you subscribed to an Amazon service through the Audible app, Kindle app, Fire TV, or another third-party platform, you may need to cancel through that app or device instead of Amazon.com. Subscriptions started through the Apple App Store, Google Play, or other app marketplaces must be cancelled through those platforms.

To cancel an Audible subscription, sign in to Audible.com, go to Account Details, select Memberships, and choose Cancel Membership. For Kindle app subscriptions on a phone or tablet, open the app settings and look for subscription management. On Fire TV devices, go to Settings, then Apps, then Manage Installed Applications, find the app, and select Subscriptions. If you are unsure where you subscribed, check your email for the original confirmation or receipt.

What happens after you cancel

After you cancel, you lose access to the service on the cancellation date or at the end of your billing period, whichever applies to your subscription. You will not be charged again. If you had auto-renewal turned on, it turns off when you cancel.

You can resubscribe to the same service at any time without penalty or waiting period. If you cancel and then change your mind within a few hours, you may be able to undo the cancellation by going back to Your Account and selecting Reactivate, though this option is not always available. If you cannot reactivate, you can straightforward subscribe again through the normal process.

If you cannot find your subscription

If you remember subscribing to an Amazon service but cannot find it in Your Account, check a few places. Look under Memberships and Subscriptions first. If it is not there, check Manage Your Prime Membership (it might be a Prime add-on). Search your email for receipts or confirmation messages from Amazon to see which service you subscribed to and when.

If you subscribed through a third-party app or device, the subscription may not show up in Your Account at all. Check the app or device where you originally subscribed. If you still cannot locate it, you can contact Amazon Customer Service through the Contact Us page on Amazon.com and provide the email address or phone number associated with your account.

Frequently Asked Questions

Do I get a refund if I cancel mid-billing cycle?

No. Amazon does not refund unused portions of your current billing period. If you cancel on the 5th and your renewal date is the 20th, you keep access until the 20th but do not receive money back for those 15 days. You stop being charged after that date.

Can I pause a subscription instead of cancelling it?

Most Amazon subscriptions do not have a pause option. You must cancel to stop charges. However, you can resubscribe at any time without penalty, so if you think you might want the service again soon, you can cancel now and restart later.

What if I cancel Prime but want to keep Prime Video?

When you cancel Prime Membership, Amazon asks whether you want to keep Prime Video as a standalone subscription. If you choose yes, you will be charged separately for Prime Video each month. You can also cancel Prime Video later through the same Memberships and Subscriptions page.

Will cancelling affect my Amazon shopping account?

No. Cancelling a subscription does not close your Amazon account or affect your ability to shop. You can still use Amazon.com to buy items; you just lose the benefits of that specific subscription, such as free shipping or ad-free music.

How do I cancel a subscription I started on a Kindle device?

Go to Amazon.com, sign in to Your Account, and check Memberships and Subscriptions. Most Kindle subscriptions show up there. If you subscribed through the Kindle app on a phone or tablet, you may need to cancel through that app's settings instead. For subscriptions to Kindle books or magazines, check the Manage Your Content and Devices page on Amazon.