Cancel your PlayStation Network subscription through your account settings or your payment method's website

You can stop a PlayStation Network subscription in two ways: through your PlayStation account settings, or by contacting your credit card company or payment service to revoke access. The fastest route is your account settings, where you can turn off auto-renewal when ready. If you cannot access your account or want a permanent record that you cancelled, you can also contact your payment provider directly and ask them to block future charges from PlayStation.

The steps differ slightly depending on whether you use a console, a computer, or a mobile device. All three routes lead to the same account page where subscriptions are managed. You do not need to call PlayStation support to cancel — the option is built into your account.

Key Takeaways

  • Turn off auto-renewal in your PlayStation account settings to stop charges at the end of your current billing period.
  • You can cancel through a console, a web browser, or the PlayStation app on your phone — all three access the same account page.
  • Cancelling auto-renewal does not delete your account or your saved games; you keep access to your library until the subscription ends.
  • If you cannot log in, contact your credit card company or payment service and ask them to block charges from Sony Interactive Entertainment.
  • Some subscriptions (like PlayStation Plus Extra or Premium) have different renewal dates than others on the same account, so check each one separately.

Cancel through your PlayStation console

On a PlayStation 4 or PlayStation 5, go to Settings, then Account, then Subscriptions. You will see a list of all active subscriptions tied to that account. Select the subscription you want to cancel — for example, PlayStation Plus, PlayStation Plus Extra, or PlayStation Now. The page will show your next billing date and a button to turn off auto-renewal.

Select "Turn Off Auto-Renewal" or "Cancel Subscription" (the exact wording varies by console model and region). You will see a confirmation message. After you confirm, the subscription will continue until the current billing period ends, then stop. You will not be charged again.

If you share your console with other users, make sure you are signed into the account that holds the subscription before you try to cancel it. Each account's subscriptions are separate.

Cancel through the PlayStation website or app

Go to www.playstation.com and sign in with your account email and password. Click your profile icon in the top right corner, then select Account or Profile Settings. Look for Subscriptions or Billing. You will see the same list of active subscriptions as you would on a console.

Click the subscription you want to cancel, then select the option to turn off auto-renewal. The page will confirm the date your subscription ends. You can also cancel through the PlayStation app on your phone by going to Profile, then Account, then Subscriptions — the steps are identical.

If you have multiple subscriptions (for example, both PlayStation Plus and PlayStation Now), each one has its own renewal date and must be cancelled separately. Check the list carefully to make sure you cancelled the right one.

What happens after you cancel

Your subscription remains active until the end of your current billing period. If you paid for a month, you have access until the end of that month. If you paid for a year, you have access until the end of that year. You will not be charged again after that date.

Your account, your saved games, your trophy list, and your game library all stay on your account. Cancelling a subscription does not delete anything. If you re-subscribe later, you will see the same account you left.

If you were using PlayStation Plus to play online multiplayer games, you will lose that access when the subscription ends. Single-player games you own will still work. Games you downloaded through PlayStation Plus (rather than purchased) will no longer be playable unless you buy them.

Cancel through your payment method if you cannot access your account

If you forgot your password, cannot sign in, or do not have access to the email address on your account, you can contact your credit card company, PayPal, Apple ID, Google Play, or whatever payment method you used. Tell them you want to block all future charges from Sony Interactive Entertainment or PlayStation Network.

Your payment provider can revoke PlayStation's permission to charge you, even if you cannot access your PlayStation account. This is slower than cancelling through your account settings — it can take a few days for the block to take effect — but it is permanent and does not require your PlayStation password.

Keep a record of when you asked your payment provider to block the charges. If PlayStation charges you again after that date, you can dispute the charge with your payment provider and show them the date you requested the block.

Reactivate your subscription later

If you change your mind after cancelling, you can re-subscribe at any time through the same account settings page. You will be charged the current price for PlayStation Plus or whichever service you choose. Your account and saved games will still be there.

PlayStation does not offer a "pause" option — you either have an active subscription or you do not. If you want to keep your account but stop paying temporarily, cancelling auto-renewal is the only option.

Frequently Asked Questions

Will cancelling my subscription delete my account?

No. Cancelling a subscription only stops the recurring charge. Your account, saved games, trophies, and game library remain on your profile. You can sign back in anytime, even years later.

Can I cancel in the middle of a billing period?

You can turn off auto-renewal when ready, but you will not receive a refund for the time remaining in your current billing period. The subscription stays active until the end of that period, then stops.

What if I have multiple subscriptions on one account?

Each subscription (PlayStation Plus, PlayStation Plus Extra, PlayStation Plus Premium, PlayStation Now) renews on its own date and must be cancelled separately. Check your subscriptions list to see all of them and their renewal dates.

Do I lose my games if my subscription ends?

Games you purchased stay on your account forever. Games you downloaded through PlayStation Plus become unplayable when the subscription ends, unless you buy them. Single-player games you own work without any subscription.

What if PlayStation charges me after I cancelled?

Contact PlayStation Support with your cancellation date and the charge date. If you cancelled through your payment provider, dispute the charge with your credit card company or payment service and show them the date you requested the block.