You can cancel Xbox Game Pass through your Microsoft account settings, on your Xbox console, or through the Xbox app on PC or mobile — the process takes about five minutes and stops charges on your next billing date.
When you cancel, your access ends on the date your current billing period expires. If you paid for a month on the 15th, you keep Game Pass until the 15th of the next month, then it stops. You do not get a refund for time already paid. If you want to pause instead of cancelling — to stop charges without losing your save data or achievements — Xbox offers a suspension option for up to three months.
The method you use depends on where you signed up and what device you use most. The steps are slightly different for console, PC, and mobile, but all three lead to the same Microsoft account page where the cancellation actually happens.
Key Takeaways
- Cancellation stops on your next billing date, not when ready, so you keep access until then.
- You can cancel through your Xbox console, the Xbox app on PC, the mobile app, or your Microsoft account online.
- If you signed up through a third party like Amazon Prime Gaming or a mobile carrier, you must cancel through that service instead.
- Xbox offers a suspension option that pauses charges for up to three months without deleting your account or progress.
- After you cancel, you can rejoin Game Pass later and your achievements and save data remain tied to your account.
Cancel through your Xbox console
On your Xbox Series X, Series S, or Xbox One, go to the home screen and select your profile icon in the top left corner. Choose Settings, then Account, then Subscriptions. You will see Xbox Game Pass listed with your current plan type (Standard, Game Pass for PC, or Ultimate). Select it, then choose Manage.
On the next screen, select Cancel subscription. Xbox will show you the date your access ends and ask you to confirm. After you confirm, you will see a message saying the cancellation is complete. Your subscription will stop renewing on the date shown, but you keep access until then.
Cancel through the Xbox app on Windows PC
Open the Xbox app and select your profile icon in the top right corner. Choose Settings, then Account, then Subscriptions. Find Xbox Game Pass and select Manage. Choose Cancel subscription, confirm the date your access ends, and select Cancel subscription again to finish.
If you are using the older Xbox app (not the newer Game Pass app), the path is the same. Both versions connect to the same Microsoft account, so cancelling in either one stops your subscription everywhere.
Cancel through your Microsoft account online
Go to account.microsoft.com in a web browser and sign in with the email and password you use for Xbox. Select Subscriptions from the left menu. Find Xbox Game Pass and select Manage. Choose Cancel subscription, review the cancellation date, and confirm.
This method works from any device with a web browser and is often the fastest route if you do not have your console or PC nearby. You will receive a confirmation email at the address tied to your Microsoft account.
Cancel through the Xbox mobile app
Open the Xbox app on your phone (iOS or Android) and tap your profile icon at the bottom. Select Settings, then Subscriptions. Tap Xbox Game Pass, then Manage subscription. Choose Cancel subscription and confirm the cancellation date.
The mobile app shows the same subscription page as the console and PC versions, so the steps are nearly identical. Cancelling on mobile affects your subscription everywhere because all devices share one Microsoft account.
What to do if you signed up through a third party
If you started your Game Pass subscription through Amazon Prime Gaming, a mobile carrier like Verizon or T-Mobile, or another third-party service, you must cancel through that service, not through Microsoft. Cancelling in your Xbox settings will not work because the third party, not Microsoft, manages your billing.
For Amazon Prime Gaming, sign into your Prime account, go to Prime Gaming, find Xbox Game Pass, and select Cancel. For carrier billing, contact your carrier's customer service or log into your carrier account online and remove the Game Pass charge. Check your original confirmation email to see which service you used to sign up.
Pause your subscription instead of cancelling
If you want to stop paying but keep your account active, Xbox lets you suspend your subscription for one to three months. During suspension, you cannot play Game Pass games, but your achievements, save data, and profile stay intact. When you unsuspend, everything is exactly as you left it.
To suspend, go to your subscriptions page (using any of the methods above), select Xbox Game Pass, choose Manage, and select Suspend subscription instead of Cancel. You will choose how long to suspend (one, two, or three months), and charges will resume automatically when that period ends. You can unsuspend early if you change your mind.
What happens after you cancel
On the day your subscription ends, you lose access to all Game Pass games. Games you own outright (ones you bought, not rented through Game Pass) remain playable. Your achievements, save data, and profile stay on your account forever — they do not disappear when you cancel.
If you rejoin Game Pass later, you can pick up where you left off. You will not lose any progress or have to re-read games you played before. Your account remembers everything tied to it, even if you are away from Game Pass for months or years.
Frequently Asked Questions
Do I get a refund if I cancel in the middle of my billing period?
No. You keep access until your current billing period ends, but you do not get money back for unused time. If you paid for a full month, you have access for the full month even if you cancel on day one.
Can I cancel and rejoin the same day?
Yes. You can cancel your subscription and rejoin when ready. Your account, achievements, and save data are waiting for you. Some people do this to take advantage of promotional pricing for new members, though Microsoft may not offer the promotion if you recently cancelled.
What if I cancel but my subscription keeps charging?
Check that you cancelled the correct subscription — if you have Game Pass Standard, Game Pass for PC, and Game Pass Ultimate, you may have more than one active. Go back to your subscriptions page and confirm all unwanted ones show as cancelled. If charges continue after your cancellation date, contact Microsoft Support through your account settings.
Does cancelling delete my games or achievements?
No. Your achievements and profile stay on your account. Games you own stay playable. Games you rented through Game Pass become unplayable, but if you rejoin later, you can play them again without re-earning achievements.
Can I cancel Game Pass Ultimate but keep Game Pass for PC?
Yes, if you have both subscriptions. Each one is separate in your subscriptions list, so you can cancel one and keep the other. Go to your subscriptions page and cancel only the one you want to stop.