How to cancel Canva Pro or Canva Teams
You can cancel your Canva subscription at any time through your account settings. The process takes about two minutes and stops future charges when ready. You keep access to your paid plan until the end of your current billing period — Canva does not refund the portion of the month or year you have already paid.
The steps differ slightly depending on whether you are on a web browser or mobile app, and whether you subscribed through Canva directly or through Apple, Google, or Amazon. Start with the method that matches how you signed up, because cancelling in the wrong place will not stop your charges.
Key Takeaways
- Cancelling through Canva's website stops charges on your next billing date, but you keep access until then.
- If you subscribed through Apple, Google Play, or Amazon, you must cancel through that platform's app store, not through Canva.
- Canva does not refund unused portions of your subscription, whether you cancel mid-month or mid-year.
- You can resubscribe at any time after cancellation, and Canva sometimes offers discounts to returning customers.
Cancel through Canva's website
Log into your Canva account on a web browser and go to your account menu. Click your profile picture or avatar in the top right corner, then select "Account" from the dropdown menu. On the Account page, look for "Billing" or "Subscription" in the left sidebar and click it.
You will see your current plan and billing date. Below that, find the button that says "Cancel plan" or "Manage subscription" and click it. Canva will ask you why you are cancelling — this is optional, but your answer helps them improve. Confirm the cancellation when prompted. You will receive an email confirming the cancellation, and your plan will end on the date shown in your account.
Cancel through Apple, Google Play, or Amazon
If you subscribed to Canva through an app store rather than Canva's website, you must cancel through that same store. Cancelling in your Canva account will not stop the charges because the app store, not Canva, processes your payments.
On Apple devices: Open the Settings app, tap your name at the top, select "Subscriptions," find Canva, and tap "Cancel Subscription." On Android devices: Open Google Play, tap your profile icon, go to "Payments and subscriptions," select "Subscriptions," find Canva, and tap "Cancel subscription." Through Amazon: Go to your Amazon account, select "Login & security," scroll to "Your apps and devices," find Canva, and select "Cancel subscription."
After you cancel through the app store, log into your Canva account to confirm the cancellation shows in your billing settings. It can take a few hours for the app store and Canva's systems to sync.
What happens after you cancel
Your Canva Pro or Teams plan remains active through the end of your current billing period. If your next charge date is in three weeks, you have access to all paid features for those three weeks. After that date, your account automatically downgrades to Canva Free, and you lose access to premium templates, brand kits, and other paid features.
Any designs you created stay in your account and remain viewable, but you cannot edit them with premium tools or read them at full resolution unless you resubscribe. Your design files do not disappear — they are stored in your account indefinitely.
Resubscribing after cancellation
You can resubscribe to Canva at any time by going to your account settings and selecting a plan. Canva sometimes shows a discount offer to users who have cancelled, especially if you cancelled within the last few months. These offers are not may provide and vary by account.
When you resubscribe, you regain full access to your premium features and can edit and read your designs again. Your design history and brand kits remain in your account even during the time you were on the free plan.
Troubleshooting cancellation issues
If you cancelled but charges continue, the most common cause is that you subscribed through an app store and cancelled through Canva's website instead, or vice versa. Check your billing settings in both places to confirm where your subscription is active. If you subscribed through an app store, open that app store's subscription settings and verify the cancellation went through.
If you cancelled through the correct platform but still see a charge, contact Canva's support team through your account settings. They can see your cancellation record and investigate whether a billing error occurred. Keep the cancellation confirmation email as proof of when you cancelled.
Frequently Asked Questions
Will I get a refund if I cancel mid-month or mid-year?
No. Canva does not refund unused portions of your subscription. Once you have paid for a billing period, that payment is final. You keep access to your plan through the end of that period, but you will not receive money back if you cancel early.
Can I pause my subscription instead of cancelling?
Canva does not offer a pause feature. Your only options are to stay subscribed or cancel. If you think you might return soon, cancelling is the same as pausing — you can resubscribe whenever you want, and your designs stay in your account the whole time.
What if I subscribed through my work or school account?
If your Canva subscription came through a team or organization account, you may not be able to cancel it yourself. Contact your team administrator or the person who manages your organization's Canva account. They control the subscription settings.
Do I lose my designs if I downgrade to the free plan?
No. Your designs remain in your account after you cancel. You can view them and share them, but you cannot edit them with premium tools or read them at full resolution unless you resubscribe or upgrade individual designs.
How do I know if my cancellation went through?
Check your email for a cancellation confirmation from Canva or from the app store where you subscribed. You can also log into your Canva account and look at your billing settings — it should show your plan ending on a specific date with no future charges scheduled.