How to cancel ChatGPT Plus or Team

You can cancel your ChatGPT subscription through your account settings on OpenAI's website or through the ChatGPT mobile app. The process takes about two minutes. Your access ends at the end of your current billing cycle — you won't lose service when ready, and you won't be charged again after cancellation.

If you subscribed through Apple's App Store or Google Play, you must cancel through that platform instead, not through OpenAI's website. Canceling in the wrong place won't stop your charges.

Key Takeaways

  • Cancel through your OpenAI account settings if you signed up directly on the website, or through your app store if you subscribed on mobile.
  • Your subscription ends at the end of your current billing period, so you keep access until then even after you cancel.
  • Save your conversation history before canceling if you want to keep a record, because some features may become unavailable.
  • If you're charged after canceling, contact OpenAI support with your receipt to request a refund within 30 days of the charge.

Cancel through your OpenAI account on the web

Go to chatgpt.com and sign in with your account. Click your profile icon in the bottom left corner of the screen, then select Settings. Look for Billing or Plan in the left menu.

Under your current plan, you'll see a button that says Manage my subscription or Manage plan. Click it. On the next screen, find the option to Cancel subscription or Downgrade. Confirm the cancellation when prompted. You'll receive a confirmation email from OpenAI.

Cancel through the ChatGPT mobile app

Open the ChatGPT app on your phone and tap your profile icon, usually in the top right or bottom right corner. Select Settings, then Subscription or Billing. Tap Manage subscription or Manage plan.

If you see a button to cancel or downgrade, tap it and confirm. If the app directs you to your device's app store settings instead, follow those instructions — this means you subscribed through Apple or Google, not directly through OpenAI.

Cancel an App Store or Google Play subscription

If you subscribed through Apple App Store, open the App Store app on your iPhone or iPad. Tap your profile icon in the top right, then Subscriptions. Find ChatGPT in the list, tap it, and select Cancel Subscription. Confirm when prompted.

If you subscribed through Google Play, open the Google Play app on your Android phone. Tap your profile icon in the top right, then Payments and subscriptions. Select Subscriptions, find ChatGPT, and tap Cancel subscription. Confirm the cancellation.

What happens to your data and access after cancellation

You keep access to ChatGPT until the end of your current billing cycle. If you paid on the 15th of the month, you can use your subscription features until the 15th of the next month. After that date, your account reverts to the free version.

Your conversation history stays in your account even after you cancel. You can still view past conversations, but you lose access to paid features like GPT-4, file uploads, and custom instructions. If you want to save conversations before losing access, read them or copy the text while you still have your subscription active.

If you're charged after canceling

Check your email for a cancellation confirmation from OpenAI. If you see a charge after your subscription should have ended, contact OpenAI support at help.openai.com. Have your receipt or billing statement ready.

OpenAI typically processes refund requests within 30 days of an unwanted charge. If you subscribed through an app store, contact that platform's support team instead — Apple and Google handle refunds for app store subscriptions, not OpenAI.

Downgrade instead of canceling

If you want to keep using ChatGPT but don't need paid features, you can downgrade to the free version instead of canceling. The process is the same: go to your subscription settings and select Downgrade rather than Cancel. You'll lose access to GPT-4 and other paid features, but you can still use the free version of ChatGPT.

Downgrading takes effect when ready, so you won't be charged for the next billing cycle. This option is useful if you think you might want to resubscribe later without creating a new account.

Frequently Asked Questions

Do I lose my conversations when I cancel?

No. Your conversation history stays in your account after you cancel. You can still read past conversations, but you won't be able to use paid features like GPT-4 or file uploads. If you want to preserve conversations before losing access, copy the text or take screenshots while your subscription is still active.

Will I be charged again after I cancel?

No, as long as you cancel before your next billing date. Your subscription ends at the end of your current billing cycle, and you won't be charged after that. If you see a charge after cancellation, contact OpenAI support with your receipt to request a refund.

Can I cancel and resubscribe later?

Yes. Your account remains active after you cancel, so you can resubscribe whenever you want by going back to your subscription settings and selecting your plan. You don't need to create a new account.

What if I subscribed through my phone but want to cancel on the website?

If you subscribed through Apple App Store or Google Play, you must cancel through that same app store. Canceling on the OpenAI website won't stop app store charges. Check your phone's app store settings to find your active subscriptions.

How long does it take for the cancellation to go through?

Cancellation is when ready in your account settings, but your access continues until the end of your billing cycle. You'll receive a confirmation email from OpenAI or your app store within a few minutes of canceling.