How to cancel Crunchyroll on the web or mobile app
To cancel your Crunchyroll subscription, log into your account on the Crunchyroll website or app, go to your account settings, find the subscription section, and select the option to cancel. The exact steps depend on whether you're using a web browser, iOS app, or Android app — and whether you subscribed directly through Crunchyroll or through a third-party platform like Apple, Google Play, or Amazon.
If you subscribed directly through Crunchyroll's website, you can cancel when ready from your account dashboard. Your access continues until the end of your current billing period, and you won't be charged again. If you subscribed through an app store or third-party service, you'll need to cancel through that platform instead, because Crunchyroll doesn't process those cancellations.
Key Takeaways
- Direct Crunchyroll subscriptions are canceled through your account settings on the website or app, and your access continues through the end of your billing period.
- If you subscribed through Apple, Google Play, Amazon, or another third-party platform, you must cancel through that platform, not through Crunchyroll itself.
- Canceling does not delete your account or your watch history — you can resubscribe later and pick up where you left off.
- Refunds for partial months are not issued; your subscription runs until the date you were already paid through.
Canceling a subscription you bought directly from Crunchyroll
Log into your Crunchyroll account on a web browser or open the mobile app. Tap or click the profile icon in the top right corner and select "Account" from the menu. Look for a section labeled "Subscription" or "Membership" — this is where your current plan and billing date appear.
Next to your active subscription, you'll see a button or link to manage or cancel your plan. Click or tap it, then confirm that you want to cancel. Crunchyroll will ask you to confirm once more and may offer you a discount to stay — you can ignore this and proceed with cancellation. Your subscription ends on your next billing date, and you'll retain access until then.
Canceling a subscription through Apple, Google Play, or Amazon
If you subscribed through the Crunchyroll app on an iPhone or iPad, you must cancel through Apple's App Store, not through Crunchyroll itself. Open the App Store app, tap your profile icon in the top right, select "Subscriptions," find Crunchyroll, and tap "Cancel Subscription." Your access continues through the end of your billing period.
For Android users who subscribed through Google Play, open the Google Play app, tap your profile icon, go to "Manage subscriptions," select Crunchyroll, and tap "Cancel subscription." If you subscribed through Amazon Prime Video's add-on feature, open the Prime Video app or website, go to your account settings, find "Subscriptions," select Crunchyroll, and choose to cancel. Each platform handles the cancellation independently, so Crunchyroll won't see the cancellation until the platform notifies them.
What happens to your account after you cancel
Canceling your subscription does not delete your account. Your username, watch history, ratings, and saved lists remain in place. When your current billing period ends, your account switches to a free tier (if Crunchyroll offers one in your region), and you lose access to premium features like ad-free viewing and offline downloads.
If you want to resubscribe later, you can log back in with the same username and password, and your watch history will be there. You won't lose your place in any series you were watching. Some regions offer a free tier with ads; others require a paid subscription to watch anything at all.
Timing and billing after cancellation
Your subscription runs through the end of your current billing cycle, regardless of when you cancel. If your next charge date is in two weeks, you'll have access for two more weeks. Crunchyroll does not issue refunds for the unused portion of your subscription — you've already paid for that time, and you can use it.
After your billing period ends, you won't be charged again. If you canceled through a third-party platform like Apple or Google Play, that platform also stops charging you. Make sure you canceled through the correct platform; if you canceled on Crunchyroll's website but subscribed through Apple, you'll still be charged by Apple.
Troubleshooting a cancellation that won't go through
If you're trying to cancel through Crunchyroll's website and the button doesn't appear or doesn't work, try logging out completely and logging back in. Clear your browser's cache and cookies, or try a different browser. If you're using the mobile app, try the web version instead.
If you subscribed through a third-party platform and can't find the cancellation option, make sure you're in the right place. Apple subscriptions are managed in the App Store app, not in Settings. Google Play subscriptions are in the Google Play app, not in your phone's settings. Amazon subscriptions are in the Prime Video app or website. If you're still stuck, contact the platform's support team — they handle the billing, not Crunchyroll.
Frequently Asked Questions
Can I get a refund if I cancel mid-month?
No. Crunchyroll does not issue refunds for unused time in your current billing period. Your subscription runs through the end of the month or year you paid for, and you keep access for that entire time. You're not charged again after cancellation.
Will I lose my watch history and saved shows if I cancel?
No. Your account, watch history, ratings, and saved lists stay with your account even after cancellation. When you resubscribe, everything is still there. Canceling only removes your access to premium features when your billing period ends.
I subscribed through my phone — where do I cancel?
Cancel through the app store where you subscribed, not through Crunchyroll. If you used the iPhone App Store, cancel in the App Store app. If you used Google Play, cancel in the Google Play app. If you used Amazon Prime Video, cancel in the Prime Video app. Crunchyroll doesn't process those cancellations.
How long does it take for my cancellation to take effect?
when ready. Your subscription is canceled right away, but your access continues through the end of your current billing period. You won't be charged on your next billing date. If you canceled through a third-party platform, it may take a few hours for that platform to notify Crunchyroll, but your access won't be interrupted.
Can I cancel and resubscribe to get a promotional rate?
You can resubscribe anytime after your subscription ends, but whether you'll see a promotional offer depends on Crunchyroll's current promotions and your account history. There's no may provide of a discount. Some users report seeing promotional rates after canceling, while others don't.