How to cancel Crunchyroll on web or mobile

You can cancel your Crunchyroll subscription through your account settings on any device. The process takes about two minutes and stops your recurring charges when ready — your access ends on the date your current billing period was set to renew.

On a web browser, log into your Crunchyroll account, click your profile icon in the top right corner, and select Account. Scroll down to the Membership section and click Cancel Membership. You will see a confirmation screen asking why you are canceling; this is optional to fill out. Click Cancel Membership again to finalize.

On the Crunchyroll mobile app (iOS or Android), tap your profile icon at the bottom right, select Account, then Membership, and tap Cancel Membership. Follow the same confirmation steps. If you subscribed through the app's in-app purchase system (Apple App Store or Google Play), you may need to cancel through that platform instead — see the section below on third-party subscriptions.

Key Takeaways

  • Canceling through your Crunchyroll account settings stops charges on your next billing date, and you keep access until then.
  • If you subscribed through Apple App Store or Google Play, you must cancel through that platform, not through Crunchyroll's website.
  • Crunchyroll does not offer refunds for unused time in your current billing period.
  • You can resubscribe at any time using the same account without losing your watch history or saved content.

Canceling a subscription purchased through Apple or Google

If you signed up for Crunchyroll through the Apple App Store or Google Play Store, you cannot cancel through Crunchyroll's website. Instead, you must cancel the subscription through the platform where you purchased it.

On Apple devices: Open the Settings app, tap your name at the top, select Subscriptions, find Crunchyroll in the list, and tap Cancel Subscription. Confirm the cancellation. Your access ends on your next renewal date.

On Android devices: Open the Google Play app, tap your profile icon in the top right, select Payments and subscriptions, then Subscriptions, find Crunchyroll, and tap Cancel subscription. Confirm the cancellation.

What happens after you cancel

After you cancel, your account remains active until the end of your current billing period. You can continue watching all Crunchyroll content you had access to (ad-free if you had a premium plan) until that date arrives. On the renewal date, your access downgrades to the free tier if Crunchyroll offers one in your region, or you lose access entirely.

Your watch history, saved shows, and account settings are preserved even after your subscription ends. If you resubscribe later using the same email address, all your saved content and preferences will be there waiting for you.

Pausing instead of canceling

Crunchyroll does not offer an official pause or freeze feature for subscriptions. If you want to stop charges temporarily without losing your account data, canceling is your only option — but since your data is saved, you can resubscribe whenever you are ready without losing anything.

Some users choose to wait until their renewal date approaches before canceling, so they get the most viewing time from their current payment. Others cancel when ready to stop charges, knowing they can return later.

Refunds and billing questions

Crunchyroll does not refund unused portions of your subscription. If you cancel on the first day of a monthly billing cycle, you do not receive a refund for the remaining 29 or 30 days. Your subscription runs until the date it was scheduled to renew, regardless of when you cancel.

If you were charged twice in one month or see an unexpected charge on your billing statement, contact Crunchyroll support through your account settings or visit their help center. Keep your order confirmation email or receipt handy when you reach out — support can investigate billing errors and may issue a refund in cases of duplicate charges or unauthorized transactions.

Resubscribing after cancellation

You can resubscribe to Crunchyroll at any time using the same email address and password. Your watch history, saved shows, and account preferences will be exactly as you left them. There is no waiting period or penalty for canceling and returning later.

When you resubscribe, you will choose a plan (ad-supported or ad-free, if available in your region) and enter a payment method. Your first charge will be on the day you resubscribe, and your renewal date will be set one month (or one year, depending on your plan choice) from that date.

Frequently Asked Questions

Do I get my money back if I cancel mid-month?

No. Crunchyroll does not refund unused time in your current billing period. You keep access until your renewal date, but you will not receive a partial refund if you cancel before then.

Will I lose my watch history if I cancel?

No. Your watch history, saved shows, and account settings are saved permanently. If you resubscribe later with the same account, everything will be there.

Can I cancel through customer support instead of my account settings?

You can contact Crunchyroll support to request cancellation, but the fastest way is to cancel yourself through your account settings. Support can help if you are having trouble accessing your account or if there is a billing issue preventing you from canceling online.

What if I subscribed through a third-party service like a mobile carrier?

If Crunchyroll came bundled with another service (such as a phone plan), contact that provider directly to cancel. They handle the billing and subscription management, not Crunchyroll.

Can I get a refund if I cancel right after signing up?

Crunchyroll does not offer refunds for any portion of your subscription, even if you cancel within hours of signing up. You keep access through your renewal date, but no refund is issued.