How to cancel DAZN through your account settings
You can cancel DAZN directly through your account on the DAZN website or mobile app. Log in with your email and password, then go to your account settings — usually found by tapping your profile icon or avatar. Look for a section labeled "Subscription," "Billing," or "Plan." From there, you will see an option to "Cancel Subscription" or "Manage Subscription." Click or tap it, and DAZN will ask you to confirm the cancellation. Your access ends at the end of your current billing cycle, not when ready.
The exact steps vary slightly between the DAZN website and the DAZN app on phones and tablets. On the website, your account menu is usually in the top right corner. On mobile apps (iOS or Android), swipe to your profile and look for settings. If you cannot find the cancellation option, DAZN's support page lists the steps for each platform with screenshots.
Keep your confirmation email. DAZN will send you a message confirming the cancellation and the date your subscription ends. Save this for your records in case you are charged after the cancellation date — though this is rare, the confirmation protects you if a dispute arises.
Key Takeaways
- You cancel DAZN through your account settings on the website or app, not by contacting customer service.
- Your subscription ends at the end of your current billing period, so you keep access until that date even after you cancel.
- If you subscribed through a third-party platform like Apple, Google Play, or Amazon Prime Video, you must cancel through that platform instead of DAZN directly.
- DAZN sends a confirmation email when you cancel; save it in case you need proof that the cancellation went through.
Canceling a DAZN subscription through a third-party platform
If you signed up for DAZN through Apple App Store, Google Play, Amazon Prime Video, or another third-party service, you cannot cancel through DAZN's website. You must cancel through the platform where you subscribed. DAZN does not process the cancellation — the third party does — so going to DAZN's settings will not work.
For Apple App Store (iPhone or iPad): Open the App Store app, tap your profile icon in the top right, select "Subscriptions," find DAZN, and tap "Cancel Subscription." For Google Play (Android): Open Google Play, tap your profile icon, go to "Payments and subscriptions," select "Subscriptions," find DAZN, and tap "Cancel subscription." For Amazon Prime Video: Log into your Amazon account on a web browser, go to "Your Account," select "Prime Video Settings," find "Manage Your Prime Video Subscription," and look for DAZN under add-on subscriptions, then cancel it there.
The timing works the same way: your access ends at the end of your current billing cycle. You will receive a confirmation from the third-party platform, not from DAZN. If you are unsure which platform you used, check your credit card or bank statement — it will show whether the charge came from Apple, Google, Amazon, or DAZN directly.
What happens to your account after cancellation
Once your billing cycle ends, you lose access to DAZN. You cannot watch live sports, on-demand content, or use any DAZN features. Your account itself does not disappear — DAZN keeps your profile, watch history, and saved content for a period of time. If you resubscribe later, you may be able to recover some of this information, though DAZN's policy on how long it retains inactive accounts is not publicly detailed.
You will not be charged again after your subscription ends, provided the cancellation went through. If you see a charge after your billing cycle ends, contact DAZN support or the third-party platform when ready with your confirmation email. Most payment disputes can be resolved within a few business days.
Reactivating DAZN after cancellation
You can resubscribe to DAZN at any time after cancellation. straightforward log back into your account or create a new one, and follow the sign-up process. DAZN sometimes offers promotional rates to returning subscribers, though these are not may provide and vary by region and time of year. Check your email — DAZN occasionally sends reactivation offers to cancelled subscribers.
If you cancelled through a third-party platform, you can resubscribe through the same platform or switch to subscribing directly through DAZN. There is no penalty for switching, and you will not lose your account history if you use the same email address.
Troubleshooting cancellation problems
If you clicked "Cancel Subscription" but are unsure whether it worked, log out and log back in to your DAZN account. Go to your subscription settings again — if the cancellation went through, you will see a message stating when your access ends or that your subscription is inactive. If you still see an active subscription, the cancellation did not process, and you should try again.
If you subscribed through a third-party platform and cancelled there, but DAZN is still charging you, the issue is usually a delay in the platform notifying DAZN. Wait one to two billing cycles. If you are still charged after that, contact DAZN support with proof of cancellation from the third-party platform. You may also contact the third-party platform's support team — they can confirm on their end that the subscription was cancelled and can sometimes issue a refund if DAZN continued to charge.
If you cannot find the cancellation button in your account settings, your account may have a restriction or technical issue. DAZN's support team can cancel the subscription for you over email or through their chat feature. Have your account email and the email address associated with your payment method ready when you contact them.
Understanding DAZN's refund policy
DAZN does not refund unused portions of your subscription. If you cancel on the first day of your billing cycle, you lose access to the remaining days without a refund. This is standard for streaming services. Your cancellation takes effect at the end of the current cycle, not when ready, so you retain access for the time you have already paid for.
Some regions have consumer protection laws that allow refunds within a certain window (for example, 14 days in the European Union). If you live in a jurisdiction with such protections, you may be able to request a refund within that period. Contact DAZN support and reference your local consumer protection law — they will tell you whether you are within the refund window.
Frequently Asked Questions
Do I lose access to DAZN when ready after I cancel?
No. Your subscription remains active until the end of your current billing cycle. If your cycle ends on the 15th of the month and you cancel on the 1st, you keep full access until the 15th. After that date, you cannot log in or watch content.
Can I pause my DAZN subscription instead of cancelling it?
DAZN does not offer a pause or freeze option. Your only choices are to keep the subscription active or cancel it. If you want to stop paying temporarily, you must cancel and resubscribe later.
What if I cancel but DAZN charges me again next month?
Contact DAZN support when ready with your cancellation confirmation email. If the charge went through, request a refund. You can also dispute the charge with your credit card company or bank if DAZN does not refund it within a reasonable time. Keep all confirmation emails and screenshots of your account settings showing the cancellation.
Will I lose my watch history and saved content if I cancel?
DAZN retains your account information after cancellation, though the exact retention period is not publicly stated. If you resubscribe using the same email address, you may recover your history. However, do not rely on this — if there is content you want to remember, take screenshots or notes before you cancel.
How do I cancel if I subscribed through a bundle or package?
If DAZN is part of a larger subscription bundle (such as through a telecom provider or another streaming service), you must cancel through that provider, not through DAZN. Contact your provider's customer service and ask to remove DAZN from your package. You will continue to pay for the rest of the bundle.