How to cancel Disney Plus
To cancel Disney Plus, sign into your account on the Disney Plus website or app, go to your Account settings, select Subscription, and choose Cancel Subscription. Disney Plus will ask you to confirm the cancellation and may offer you a discount to stay. After you confirm, your access ends at the end of your current billing cycle — you keep watching until that date, then the service stops.
The exact steps differ slightly depending on whether you subscribed directly through Disney Plus or through another service like Apple, Amazon, or Hulu. If you subscribed through a third-party platform, you cancel through that platform instead, not through Disney Plus itself.
You will not receive a refund for the current billing period. Disney Plus charges monthly or annually depending on your plan, and cancellation takes effect only after your paid time runs out.
Key Takeaways
- You can cancel Disney Plus through the Account settings on the website or app by selecting Subscription and then Cancel Subscription.
- Your access continues until the end of your current billing cycle, so you do not lose service when ready after canceling.
- If you subscribed through Apple, Amazon, Google Play, or another third party, you must cancel through that service, not through Disney Plus directly.
- Disney Plus does not refund the current billing period when you cancel, regardless of how much time remains.
- You can resubscribe at any time after cancellation without losing your watchlist or viewing history.
Canceling directly through Disney Plus on the website
Open a web browser and go to disneyplus.com. Sign in with your email and password. Click on your profile icon in the top right corner and select Account from the dropdown menu.
On the Account page, find the Subscription section. Click on it to see your current plan and billing details. You will see a button or link labeled Cancel Subscription. Click it, and Disney Plus will show you a confirmation screen that lists your cancellation date — the last day you can watch.
Disney Plus may display a retention offer, such as a discounted rate for the next month or a free trial period. You can accept the offer to keep your subscription, or decline it and proceed with cancellation. If you decline, click Confirm Cancellation or a similar button to finalize the request.
Canceling through the Disney Plus app on your phone or tablet
Open the Disney Plus app and sign in if you are not already logged in. Tap the profile icon, usually located in the bottom right corner of the screen. Select Account Settings or Account from the menu.
Look for Subscription or Billing Information. Tap it to view your current plan. You should see a Cancel Subscription option. Tap it and confirm your choice when prompted. The app will show you the date your access ends.
The mobile app process is the same whether you use iOS or Android, though button labels and menu locations may vary slightly depending on your device and app version.
Canceling a subscription purchased through a third-party platform
If you subscribed to Disney Plus through Apple, Amazon Prime Video, Google Play, Hulu, or another third-party service, you must cancel through that platform, not through Disney Plus itself. Canceling through Disney Plus will not work if your subscription is tied to another service.
Through Apple: Open the Settings app, tap your name, select Subscriptions, find Disney Plus, and tap Cancel Subscription.
Through Amazon Prime Video: Go to Your Account on Amazon, select Memberships and Subscriptions, find Disney Plus, and select Cancel Subscription.
Through Google Play: Open Google Play, tap your profile icon, select Payments and Subscriptions, then Subscriptions, find Disney Plus, and tap Cancel Subscription.
Through Hulu: Sign into your Hulu account, go to Account, select Subscription, and choose Cancel.
Contact the third-party service's customer support if you cannot locate the cancellation option or if you are unsure which platform your subscription is through.
What happens after you cancel
Your Disney Plus account remains active until the end of your current billing period. If you paid for a monthly subscription on the 15th of the month, you can watch until the 15th of the next month. If you paid for an annual subscription, you can watch until the same date one year later.
After your access ends, you will see a message when you try to open the app or website saying your subscription has expired. You will not be charged again unless you resubscribe.
Your watchlist, viewing history, and profile settings are saved even after cancellation. If you resubscribe later, you will find everything as you left it.
Resubscribing to Disney Plus
You can resubscribe to Disney Plus at any time after your subscription ends. Sign into your account on the Disney Plus website or app, and you will see an option to restart your subscription. Choose your plan (monthly or annual) and enter a payment method if you have not already saved one.
Disney Plus sometimes offers promotional rates for returning subscribers, such as a discounted first month or a free trial period. These offers vary and are not may provide, but they may appear when you attempt to resubscribe.
Frequently Asked Questions
Do I get a refund when I cancel Disney Plus?
No. Disney Plus does not refund any portion of your current billing period. If you cancel on the 5th of the month but your billing cycle ends on the 20th, you keep your access through the 20th but receive no refund for the remaining 15 days.
Can I pause my Disney Plus subscription instead of canceling?
Disney Plus does not offer a pause feature. Your options are to keep your subscription active or cancel it. If you want to stop paying temporarily, you must cancel and resubscribe later.
What if I subscribed through my cable or phone provider?
If Disney Plus came bundled with a cable, satellite, or phone plan, you must contact your provider to remove it from your account. Call the customer service number on your bill or log into your provider's website to manage add-ons and subscriptions.
Will I lose my watchlist and viewing history if I cancel?
No. Your watchlist, viewing history, and profile settings remain saved to your account even after cancellation. When you resubscribe, everything will be there.
How do I know if my cancellation went through?
After you confirm cancellation, Disney Plus displays a confirmation message with your final access date. You will also receive a confirmation email at the address associated with your account. Check your email inbox or spam folder if you do not see it when ready.