How to cancel Disney+ on your account

To cancel Disney+, log into your account on the Disney+ website or app, go to your account settings, find the subscription section, and select the option to cancel. The exact steps depend on whether you subscribed directly through Disney or through another service like Apple, Amazon, or your cable provider — each route has a different cancellation process.

If you subscribed directly to Disney+, sign in at disneyplus.com, click your profile icon in the top right corner, select "Account", then choose "Subscription" or "Manage Subscription". You will see a button or link to cancel. Disney+ will ask you to confirm and may offer you a discount to stay; you can decline and proceed with cancellation.

If you subscribed through a third-party service, you must cancel through that service, not through Disney+. For example, if you signed up through Apple, cancel in your Apple ID settings under Subscriptions. If you subscribed through Amazon Prime Video Channels, cancel in your Prime Video account settings. Cancelling through Disney+ directly will not work if your payment comes from another company.

Key Takeaways

  • Direct Disney+ subscribers cancel at disneyplus.com by going to Account > Subscription and selecting the cancellation option.
  • If you subscribed through Apple, Amazon, your phone carrier, or another third party, you must cancel through that service's account settings, not through Disney+.
  • Your access ends on the last day of your current billing cycle, not when ready after you cancel.
  • Disney+ may offer a discount code or lower price to keep you subscribed; you can accept or decline before confirming cancellation.

When your access stops after cancellation

Your Disney+ access does not end the moment you cancel. Instead, you can watch until the end of your current billing period. If you are on a monthly plan and cancel on the 15th of the month, you keep access through the end of that month. If you are on an annual plan, you keep access through the end of that year.

Disney+ will send you a confirmation email after you cancel, which will include the date your access ends. Check this email to confirm the exact last day you can use the service. After that date, you will no longer be able to log in or stream content.

Cancelling a Disney Bundle subscription

If you subscribed to the Disney Bundle — which includes Disney+, Hulu, and ESPN+ together — cancelling works differently than cancelling Disney+ alone. You cannot cancel just Disney+ and keep Hulu and ESPN+; you must cancel the entire bundle.

To cancel the Disney Bundle, log into your Disney account at disneyplus.com, go to Account > Subscription, and select the option to cancel the bundle. You will lose access to all three services on the same date. If you want to keep Hulu or ESPN+ after cancelling the bundle, you will need to subscribe to them separately at their regular prices, which is usually more expensive than the bundle rate.

Cancelling if you subscribed through a mobile app or carrier

If you signed up for Disney+ through the Apple App Store, Google Play Store, or a mobile carrier like Verizon or T-Mobile, you must cancel through that platform. Cancelling in the Disney+ app itself will not work.

For Apple: Open Settings > [Your Name] > Subscriptions > Disney+ > Cancel Subscription. For Google Play: Open the Play Store app > your profile icon > Payments and subscriptions > Subscriptions > Disney+ > Cancel subscription. For Verizon or T-Mobile: Log into your carrier account online or call customer service and ask to cancel Disney+. Each platform has its own process, so follow the steps for whichever one you used to sign up.

What happens to your profile and watchlist after cancellation

When you cancel, your profile, watchlist, and viewing history remain saved in your Disney account for a limited time. If you resubscribe later, you can recover this information. However, Disney does not may provide how long this data is stored, so do not rely on it being there indefinitely.

Your downloaded content — shows or movies you saved to watch offline — will no longer play after your subscription ends. The Disney+ app will not delete these files automatically, but they will become unusable once your access expires.

Resubscribing to Disney+ after cancellation

You can resubscribe to Disney+ at any time after cancelling. When you log back in, you may see a welcome-back offer or a discount for returning subscribers. These offers vary and are not may provide, so do not count on receiving one.

If you cancelled a Disney Bundle, you can resubscribe to the bundle at the same price, or you can choose to subscribe to Disney+, Hulu, or ESPN+ individually. Pricing and plan options may have changed since you cancelled, so check the current rates before resubscribing.

Frequently Asked Questions

Can I pause my Disney+ subscription instead of cancelling?

Disney+ does not offer a pause feature. You must either keep your subscription active or cancel it. If you want to stop paying temporarily, cancelling and resubscribing later is your only option. You will not lose your profile or watchlist if you resubscribe within a reasonable timeframe.

Will I get a refund if I cancel mid-month?

No. Disney+ does not issue refunds for unused time in your billing period. You keep access until the end of your current billing cycle, but you will not receive money back for the days remaining after you cancel.

What if I subscribed through my cable or internet provider?

Contact your cable or internet provider directly to cancel Disney+. They handle the billing and subscription management, not Disney. Your provider can tell you the exact cancellation process and when your access will end.

Do I need to delete the Disney+ app to cancel my subscription?

No. Deleting the app does not cancel your subscription or stop charges. You must cancel through your account settings or your third-party service before deleting the app. After cancellation, you can delete the app if you want, but it is not required.

Can I cancel Disney+ if I am on a free trial?

Yes. If you are on a free trial, you can cancel anytime before the trial ends to avoid being charged. After you cancel, you will lose access on the day your trial period ends. Check your confirmation email to see when the trial expires.