What you get with a Hartford Courant subscription
The Hartford Courant is Connecticut's largest newspaper, owned by Lee Enterprises. A subscription gives you access to news coverage of Connecticut politics, business, sports, and community events. The paper publishes seven days a week in print, and its website updates throughout the day.
Subscription options include print-only delivery to your home, digital-only access to the website and mobile app, or a combination of both. Print delivery typically arrives in the morning, and digital access begins when ready after you set up your account. The Courant also publishes a Sunday edition with expanded sections.
Your subscription account lets you save articles, create reading lists, and set up news alerts for topics that matter to you. You can read on any device — phone, tablet, or computer — and your reading history syncs across them.
Key Takeaways
- The Hartford Courant offers print delivery, digital access, or both, with pricing that varies by how long you commit to a subscription.
- You can start a subscription through the Courant's website, by phone, or through a third-party service, and each route has different cancellation terms.
- Digital access begins when ready after payment, but print delivery typically starts within three to five business days.
- Your account login works across the website, mobile app, and email newsletters, so you only need to remember one password.
- Pausing or canceling a subscription can usually be done online through your account settings, though some promotional rates require a phone call to cancel.
How to start a subscription online
Go to courant.com and look for the "Subscribe" button, usually in the top right corner or at the bottom of the page. Click it and you will see the available plans — typically listed as Digital Only, Print + Digital, or Print Only. Select the plan you want and choose your billing frequency: most sites offer weekly, monthly, or annual options, with annual subscriptions usually costing less per month.
Enter your email address, create a password, and provide your payment method. If you are choosing print delivery, you will also enter your home address and select which days you want the paper delivered. Review the total cost and any promotional discount before you confirm. You should receive a confirmation email within minutes.
Digital access typically begins right away, so you can log in and start reading when ready. Print delivery usually starts within three to five business days, depending on your location and the day you ordered. If you do not receive your first print edition within a week, contact customer service through the website or by phone.
Subscribing by phone or mail
You can also start a subscription by calling the Hartford Courant's customer service line. The phone number appears on the courant.com homepage under "Contact Us." A representative will walk you through the available plans, answer questions about delivery areas, and process your payment over the phone. This route works well if you want to ask about promotional offers or have questions about what is included in each plan.
Some promotional offers are only available by phone, so it is worth calling if you see a specific deal advertised. The representative can also tell you when ready whether print delivery is available at your address — some rural areas may have limited or no delivery service.
Mail-in subscription forms are less common now, but you may receive them in the paper itself or through direct mail. These typically include a prepaid envelope and a form to fill out. Mail takes longer to process than online or phone orders, so plan for one to two weeks before your subscription begins.
Third-party subscription services
You can also get Hartford Courant access through services like Apple News+, which bundles access to hundreds of publications for a single monthly fee. If you already subscribe to Apple News+, the Courant is included. Similarly, some library systems offer digital newspaper access through their websites — check your local library's digital collection to see if the Courant is available.
The advantage of these routes is that you pay one bill for multiple publications and manage everything in one place. The disadvantage is that you cannot customize which sections you want or pause delivery without canceling the entire service. Print delivery is not available through these services — only digital access.
Managing your subscription and making changes
Log into your account on courant.com to pause, resume, or cancel your subscription. Click on "Account" or "Manage Subscription" (the exact label varies) and you will see your current plan, billing date, and renewal amount. From there you can change your delivery days, update your address, or switch between digital-only and print + digital.
If you want to pause your subscription temporarily — for example, while you are traveling — you can usually do that through your account settings for up to four weeks at a time. When the pause ends, your subscription resumes automatically on the date you selected.
Canceling a subscription started through courant.com can usually be done online when ready. However, if you signed up through a promotional offer or a third-party service, you may need to call customer service to cancel, as some promotions require phone cancellation. Check your confirmation email or account settings to see which cancellation method applies to your subscription.
Troubleshooting common subscription problems
If you cannot log in, click "Forgot Password" on the login page and follow the email instructions to reset it. If you do not receive the reset email within a few minutes, check your spam folder. If the email never arrives, contact customer service — they can reset your password directly or help you recover your account if you have forgotten your email address.
If your print edition does not arrive, wait until 10 a.m. the next day before contacting customer service, as delivery times vary by neighborhood. When you call or email, have your account number ready (it appears on your confirmation email and billing statements). The Courant can often arrange a replacement delivery or credit your account for the missed edition.
If your digital access stops working, try logging out completely and logging back in. Clear your browser cache if you are reading on a computer, or delete and reinstall the mobile app if you are using a phone or tablet. If that does not work, contact customer service — they can check whether your subscription is current and troubleshoot any account issues.
Understanding billing and renewal
Your subscription renews automatically on the date shown in your account settings. The amount you pay at renewal depends on your plan and billing frequency. Promotional rates typically last for the first billing period only, then increase to the regular price at the next renewal. Your confirmation email and account page both show what you will pay at renewal, so check them before your billing date arrives.
You can update your payment method anytime through your account settings. If a payment fails, the Courant usually sends an email asking you to update your card. If you do not update it within a few days, your digital access may be suspended until the payment goes through. Print delivery may also stop if payment fails, though the Courant usually gives you a grace period to resolve it.
If you are charged twice in one month or see an unexpected charge, contact customer service with your account number and the date of the charge. They can review your billing history and issue a refund if there was an error. Keep your confirmation emails and billing statements so you have a record of what you paid and when.
Frequently Asked Questions
Can I get a student or senior discount?
The Hartford Courant sometimes offers discounted rates for students and seniors, but availability and pricing vary. Check the subscription page on courant.com or call customer service to ask about current offers for your age group or student status. You may need to provide proof, such as a student ID or driver's license showing your age.
What happens if I move out of the delivery area?
If you move to a location where print delivery is not available, you can switch to digital-only access through your account settings. Your print subscription will end, but you will keep your digital access. If you move to a new delivery area, you can update your address and print delivery will resume within a few business days.
Can I share my login with family members?
Most newspaper subscriptions are meant for one household. Sharing your login with people outside your home may violate the terms of service. If multiple people in your household want access, contact customer service to ask about household plans or multi-user accounts, which some publications offer at a higher price.
How do I contact customer service if I have a problem?
The Hartford Courant's customer service contact information appears on courant.com under "Contact Us." You can typically reach them by phone, email, or through a contact form on the website. Response times vary, but phone calls are usually answered during business hours, and email inquiries typically receive a response within one business day.
Can I change my subscription plan after I sign up?
Yes. Log into your account and look for "Manage Subscription" or "Change Plan." You can switch between digital-only and print + digital, add or remove delivery days, or change your billing frequency. Changes usually take effect on your next billing date, though some changes may be when ready. Your account page will show when the change takes effect.