Cancel through Your Account Settings
To cancel an Amazon subscription, sign into your Amazon account, go to Your Account in the top right corner, and select Memberships and Subscriptions. Find the subscription you want to cancel in the list — this might be Prime, a magazine or newspaper, an audiobook plan, or a streaming service like Prime Video. Click or tap the subscription name, then select Cancel Subscription or Cancel Membership. Amazon will ask you to confirm the cancellation and may offer you a discount to stay; you can decline and proceed with canceling.
The exact wording and button locations shift slightly depending on what you are canceling and which device you use, but the path is always: Account → Memberships and Subscriptions → select the subscription → cancel. If you cannot find Memberships and Subscriptions, search for it in the Account menu or use the search bar at the top of the page to find it faster.
Key Takeaways
- You cancel most Amazon subscriptions through Your Account > Memberships and Subscriptions, then select the subscription and click Cancel.
- Canceling takes effect when ready for some subscriptions and at the end of your current billing period for others, depending on the type.
- Amazon may show you a discount offer after you request cancellation; you can accept it or continue with the cancellation.
- If you subscribed through a third-party app or website, you may need to cancel through that platform instead of through Amazon directly.
When Your Cancellation Takes Effect
The timing depends on the subscription type. If you cancel Amazon Prime, your membership ends at the end of your current billing period — you keep access until that date arrives. If you cancel a magazine, newspaper, or Kindle Unlimited subscription, the cancellation usually takes effect when ready, and you lose access right away. Some third-party subscriptions bundled through Amazon (like Paramount+ or MGM+) may end when ready or at the end of the billing period, depending on the service's own rules.
When you click Cancel Subscription, Amazon shows you the exact date your access will end before you confirm. Read that date carefully so you know when to expect the change. You will not be charged again after the cancellation is confirmed.
Canceling Subscriptions You Bought Through Third-Party Apps
If you started a subscription through an app on your phone or tablet — not through Amazon.com — you may need to cancel it through that app instead. For example, if you subscribed to a magazine through the Kindle app on your iPad, you might cancel through the Kindle app settings rather than through Amazon's website. The same applies to subscriptions you started through the Alexa app or other Amazon-owned apps.
To check where you subscribed, go to Your Account > Memberships and Subscriptions and look for the subscription. If it shows a button that says Manage or View in App, that usually means you need to cancel through the original app. Click that button and follow the app's cancellation steps. If the subscription shows a Cancel button directly, you can cancel it from Amazon's website.
What Happens to Your Data and Content After Canceling
Canceling a subscription does not delete your account or your purchase history. Your Amazon account stays active, and you can still use other Amazon services. If you cancel Prime, you lose free two-day shipping and access to Prime Video, but your order history and saved items remain in your account. If you cancel Kindle Unlimited, you lose access to the Unlimited library, but books you purchased (not borrowed) stay in your Kindle library forever.
For magazine and newspaper subscriptions, you typically lose access to new issues after the cancellation date, but you can usually still read issues you already received. Check the subscription details page before you cancel if you want to know what you will keep and what you will lose.
Reactivating a Canceled Subscription
You can restart a canceled subscription at any time by going back to Your Account > Memberships and Subscriptions and selecting the subscription again. If you canceled Prime, you can rejoin when ready and choose a new billing period (monthly or annual). If you canceled a magazine or Kindle Unlimited, you can resubscribe the same way. Amazon does not charge you a restart fee; you straightforward pay the regular subscription price for the new period.
Some subscriptions may show a reactivation button instead of a new subscription button if you canceled recently. Either way, the process is straightforward and takes less than a minute.
Troubleshooting: Subscription Still Appears After Canceling
If you canceled a subscription but it still shows in your Memberships and Subscriptions list, check whether the cancellation date has passed. Some subscriptions remain visible in your account history even after they end. Scroll down on the subscription details page — you should see a note that says "Canceled" or shows the cancellation date.
If the subscription shows as active and you are still being charged, sign out of your Amazon account completely, wait a few minutes, and sign back in. Sometimes the page does not refresh when ready. If you are still charged after the cancellation date has passed, contact Amazon Customer Service through Your Account > Contact Us and explain when you canceled and when you were charged. Amazon can review the transaction and issue a refund if the charge was made in error.
Frequently Asked Questions
Can I get a refund if I cancel in the middle of a billing period?
Amazon's refund policy depends on the subscription type and how long you have had it. For Prime, you can request a refund if you cancel within a few days of your renewal date. For other subscriptions, refund policies vary. Contact Amazon Customer Service through Your Account > Contact Us and explain when you canceled; they can tell you whether a refund is available for your specific subscription.
Will I lose my Prime Video watchlist if I cancel Prime?
Your Prime Video watchlist and viewing history stay in your account after you cancel Prime. If you reactivate Prime later, your watchlist will still be there. However, you will not be able to watch Prime Video content while your membership is inactive.
How do I cancel a subscription someone else added to my account?
If another person added a subscription to your account (for example, a family member set up a magazine subscription), you can still cancel it through Your Account > Memberships and Subscriptions. You do not need permission from the person who started it. If you share an Amazon account with others, consider setting up separate accounts to avoid this situation in the future.
What if the Cancel button does not appear?
If you cannot find a Cancel button, the subscription may have already ended, or it may be managed through a different service. Check the subscription details to see its status. If it shows as active but has no cancel option, try accessing it from a different device or browser, or contact Amazon Customer Service for help.