Cancel Your Amazon Subscription in Three Steps

To cancel an Amazon subscription, go to your Amazon account, find the subscription in your settings, and select the option to cancel. The process takes about two minutes and you can do it entirely online without calling customer service. Amazon will stop charging you on your next billing date, though you may keep access to the service until that date passes.

The exact steps depend on what you are subscribed to — Prime, a magazine, a streaming service, or something else — but the starting point is always the same: your account settings.

Key Takeaways

  • You cancel most Amazon subscriptions through Your Account > Memberships and Subscriptions, then select the subscription and choose Cancel.
  • Amazon Prime cancellations take effect when ready if you cancel during a free trial, or on your next billing date if you are a paid member.
  • Magazine and Kindle subscriptions cancel through the same menu, and you keep access through the end of your current billing period.
  • If you cannot find your subscription in the memberships menu, check your email receipts for the exact service name or contact Amazon customer service with your order number.

How to Cancel Amazon Prime

Open Amazon.com and sign into your account. Click on the account icon in the top right corner and select Your Account from the dropdown menu. Scroll down and click Memberships and Subscriptions.

Find Amazon Prime in the list and click Manage next to it. On the next page, click Cancel Membership at the bottom. Amazon will ask you to confirm and may show you a discount offer to keep your membership — you can ignore this and proceed with cancellation. Click Cancel Membership again to finish.

If you are in a free trial period, your membership ends when ready. If you are a paid member, you keep Prime benefits through the end of your current billing cycle, then the membership stops and Amazon stops charging you.

How to Cancel Magazine and Kindle Subscriptions

Magazine subscriptions and Kindle subscriptions (like newspapers or periodicals delivered to your Kindle device) cancel through the same Memberships and Subscriptions menu. Sign in, go to Your Account, click Memberships and Subscriptions, find the magazine or publication by name, and click Manage.

Click Cancel Subscription and confirm. You will keep access to the publication through the end of your current billing period. After that date, Amazon stops sending new issues and stops charging you.

If you subscribed through a third-party app or website (not directly through Amazon), you may need to cancel through that service instead. Check your confirmation email to see where the subscription was set up.

How to Cancel Prime Video, Music, or Other Amazon Services

If you subscribed to Prime Video as a standalone service (separate from Prime membership), Prime Music, or other Amazon add-ons, they appear in the Memberships and Subscriptions menu under their own names. Find the service, click Manage, then Cancel.

Some services, like Prime Video Channels (HBO, Showtime, and others), may have their own cancellation page. When you click Manage, Amazon will direct you to the right place. You keep access through the end of your current billing period, then the service stops.

What Happens After You Cancel

Once you cancel, Amazon sends a confirmation email to the address on your account. Keep this email for your records. You will not be charged again after your current billing period ends.

If you cancel Prime and had a free trial, you lose access when ready. If you were a paid member, you keep all Prime benefits (free shipping, Prime Video, Prime Music, and others) until your billing date arrives. On that date, your membership ends and you can no longer use Prime features.

If you cancel a magazine or other subscription, you keep access to content you already received, but you will not receive new issues or content after your billing period ends.

If You Cannot Find Your Subscription

If you do not see a subscription in your Memberships and Subscriptions menu, check your email for a receipt or confirmation from Amazon. The receipt will show the exact name of the service and may include a direct link to manage it.

Some subscriptions are billed by third-party sellers or apps rather than Amazon directly. If the receipt shows a different company name, you may need to cancel through that company's website or app instead. Look for a "Manage Subscription" or "Cancel" link in the receipt email.

If you still cannot locate it, contact Amazon customer service with your order number or the email address associated with the subscription. They can tell you what is active on your account and help you cancel.

Reactivating a Cancelled Subscription

If you cancel a subscription and later want it back, you can reactivate it through the same Memberships and Subscriptions menu. For Prime, click Join Prime and choose your membership type. For magazines and other subscriptions, find the publication and click Subscribe again.

When you reactivate, you start a new billing cycle. Any promotional pricing or free trial you used before is not available again — you will be charged the current standard price. If you cancelled during a promotional period, check your email for any new offers Amazon may send you.

Frequently Asked Questions

Will I get a refund if I cancel mid-billing cycle?

Amazon does not refund the current billing period if you cancel in the middle of it. You keep access to the service through the end of that period, then the subscription stops. If you believe you were charged in error, contact Amazon customer service with your order number and they can review your account.

Can I pause a subscription instead of cancelling it?

Amazon does not offer a pause feature for most subscriptions. Your options are to keep the subscription active or cancel it. If you want to stop charges temporarily, cancelling and reactivating later is the only way, though you will start a new billing cycle when you reactivate.

What if I cancel Prime but want to keep Prime Video?

You can cancel Prime membership and keep Prime Video as a standalone subscription. When you cancel Prime, you will be asked if you want to keep Prime Video — select yes. You will then be charged separately for Prime Video each month at the standalone price, which is higher than the Prime Video benefit included in Prime.

Do I need to cancel before my free trial ends?

Yes. If you do not cancel before your free trial period ends, Amazon will charge you for a paid membership. Set a reminder a few days before your trial ends so you do not forget. You can cancel anytime during the trial and your membership will end when ready.

Why does Amazon keep asking me to come back after I cancel?

After you cancel, Amazon may send promotional emails offering discounts to reactivate your subscription. These are marketing emails and you can ignore them or unsubscribe from promotional emails in your account settings. Cancelling your subscription is final unless you choose to reactivate it yourself.