You can cancel Disney Plus through your account settings on any device
To cancel Disney Plus, log into your account on the Disney Plus website or app, go to your account settings, find the subscription section, and select the option to cancel. The process takes about two minutes. Your access ends at the end of your current billing cycle — Disney Plus does not refund the remainder of a monthly or annual payment, but you keep watching until that date arrives.
The exact steps differ slightly depending on whether you subscribed directly through Disney Plus or through another service like Apple, Amazon, or Verizon. If you signed up through a third party, you may need to cancel through that service instead of through Disney Plus itself.
Key Takeaways
- Direct Disney Plus subscribers cancel through their account settings on the website or app, and the cancellation takes effect at the end of the current billing period.
- If you subscribed through Apple, Amazon Prime Video, Verizon, or another third-party service, you must cancel through that service, not through Disney Plus.
- Disney Plus does not offer refunds for unused time in your current billing cycle, but you retain access until that cycle ends.
- You can resubscribe at any time after cancellation without losing saved preferences or watchlist items.
How to cancel on the Disney Plus website
Open a web browser and go to disneyplus.com. Sign in with the email and password you use for your Disney account. Click on your profile icon in the top right corner and select "Account" from the dropdown menu.
On the Account page, scroll down to the "Subscription" section. You will see your current plan (monthly or annual) and the date your next charge is due. Click "Manage Subscription" or "Edit Subscription." Select "Cancel Subscription" and follow the prompts. Disney Plus will ask you to confirm the cancellation and may offer you a discount to stay — you can decline and proceed with canceling.
How to cancel on the Disney Plus app
Open the Disney Plus app on your phone, tablet, or streaming device. Tap the profile icon (usually in the bottom right corner) and select "Account" or "Settings." Look for the "Subscription" or "Manage Subscription" option.
Tap "Cancel Subscription" and confirm your choice. The app will walk you through the same process as the website. If you are using a device like a Roku, Fire Stick, or Apple TV, the steps are similar, though the exact button locations may vary slightly.
Canceling if you subscribed through a third-party service
If you signed up for Disney Plus through Apple, Amazon Prime Video, Verizon, Google Play, or another third-party platform, you cannot cancel through Disney Plus itself. You must cancel through the service you used to subscribe.
| Service | Where to Cancel |
|---|---|
| Apple (App Store or iTunes) | Settings > [Your Name] > Subscriptions > Disney Plus > Cancel Subscription |
| Amazon Prime Video | Your Account > Prime Video Settings > Manage Your Prime Video Subscription > Cancel |
| Verizon | My Verizon app or website > Subscriptions > Disney Plus > Cancel |
| Google Play | Google Play Store > Account > Subscriptions > Disney Plus > Cancel Subscription |
Contact the third-party service's customer support if you cannot locate the cancellation option. They can confirm whether your Disney Plus subscription is active through them and walk you through the cancellation steps.
What happens after you cancel
Your Disney Plus account remains active until the end of your current billing period. If you paid for a monthly subscription, you have access through the last day of that month. If you paid for an annual subscription, you have access through the same date next year. You can continue watching shows and movies during this time.
After your access ends, you will no longer be able to stream Disney Plus content. Your profile, watchlist, and viewing history are saved for 10 months. If you resubscribe within that window, your preferences and saved items will be there.
Pausing instead of canceling
Disney Plus does not offer a pause feature that temporarily stops your billing. Your options are to keep your subscription active or cancel it. If you think you might return within a few months, canceling and resubscribing later is usually the same cost as keeping the subscription active, since your saved data persists.
Some third-party services that offer Disney Plus (like Verizon) may have their own pause options, so check with them if you subscribed through a third party.
Frequently Asked Questions
Will I get a refund if I cancel mid-month?
No. Disney Plus does not refund unused time in your current billing cycle. You keep your access until the end of that cycle, but you will not receive money back for the days remaining after you cancel.
Can I cancel and resubscribe later without losing my watchlist?
Yes. Disney Plus saves your profile, watchlist, and viewing history for 10 months after cancellation. If you resubscribe within that time, everything will be there. After 10 months, your data is deleted.
What if I subscribed through my phone but want to cancel on my computer?
If you subscribed directly through Disney Plus (not through Apple, Google Play, or another service), you can cancel from any device — phone, computer, or streaming device. Just log into your account and go to the subscription settings. If you subscribed through a third-party app, you must cancel through that same service.
Do I need to contact Disney Plus customer service to cancel?
No. You can cancel entirely through the website or app without speaking to anyone. If you run into technical problems or cannot find the cancellation option, Disney Plus customer support can help, but the self-service option is available to everyone.
What if Disney Plus is bundled with other services?
If you have Disney Bundle (Disney Plus, Hulu, and ESPN Plus together), canceling one service may affect your bundle pricing. Check your subscription details before canceling to understand how it will change your bill. Some bundles require you to cancel the entire bundle at once.