You can cancel Netflix through your account settings on any device, and your access stops at the end of your current billing cycle

Netflix does not require you to call anyone or contact support to cancel. You log into your account, go to your account settings, find the cancellation option, and confirm. Your streaming access continues until your next billing date arrives — Netflix does not charge you again after you cancel, and you do not get a refund for the days remaining in your current month.

The steps are the same whether you pay Netflix directly or through a third party like Apple, Google Play, or Amazon Prime Video. The one exception is if you signed up through a third-party service: you may need to cancel through that service instead of through Netflix itself. We cover both routes below.

Key Takeaways

  • Cancel through your Netflix account settings by selecting "Cancel membership" — the process takes about two minutes and requires no phone call.
  • Your account stays active until the end of your current billing period, so you can keep watching until that date arrives.
  • If you signed up through Apple, Google Play, Amazon Prime Video, or another third party, you may need to cancel through that service instead of Netflix directly.
  • Netflix does not charge you after cancellation and does not refund unused days in your current billing cycle.
  • You can restart your Netflix account later using the same email address without losing your profile, watch history, or saved titles.

How to cancel on a web browser

Open Netflix.com and sign in with your email and password. Click your profile icon in the top right corner — it looks like a circle with your initial or profile picture inside. A dropdown menu appears. Select "Account" from that menu.

On the Account page, scroll down until you see a section labeled "Membership & Billing." In that section, you will see a button that says "Cancel membership." Click it. Netflix will show you a screen asking why you are canceling — you can select a reason from the list or skip this step. Then click "Finish cancellation" to complete the process. You will receive a confirmation email at the address tied to your account.

How to cancel on the Netflix app

Open the Netflix app on your phone, tablet, or streaming device. Tap your profile icon in the top right or bottom right corner, depending on your device. Select "Account" or "Settings" — the exact label varies by device type.

Look for "Membership & Billing" or "Subscription" in the menu. Tap "Cancel membership" or "Cancel subscription." Netflix will ask for a reason and then show a final confirmation screen. Tap "Finish cancellation" to complete it. You will get a confirmation email.

If you signed up through Apple, Google Play, or Amazon

If you created your Netflix account through the Apple App Store, Google Play Store, Amazon Prime Video, or another third-party service, you may need to cancel through that service instead of through Netflix directly. The reason is that the third party handles your billing, not Netflix.

To check which way you signed up, log into Netflix on a web browser and go to Account > Membership & Billing. Look at the "Billing information" section. If it says "Apple," "Google Play," "Amazon," or another company name, cancel through that service. If it says "Netflix.com," use the Netflix cancellation steps above.

To cancel through Apple: On your iPhone or iPad, open Settings > [Your Name] > Subscriptions. Find Netflix and tap it. Tap "Cancel Subscription." On a Mac, open System Settings > [Your Name] > Subscriptions, then follow the same steps.

To cancel through Google Play: Open the Google Play app on your Android phone. Tap your profile icon in the top right. Select "Manage your Google Play account" > "Subscriptions." Find Netflix and tap it. Tap "Cancel subscription."

To cancel through Amazon Prime Video: Go to Amazon.com and sign in. Hover over "Account & Lists" in the top right and select "Your Account." Click "Prime Video Settings" or "Manage Your Prime Video Membership." Find Netflix under "Your Subscriptions" and click "Cancel."

What happens after you cancel

Your Netflix account remains active until the end of your current billing cycle. If your billing date is the 15th of the month and you cancel on the 5th, you can watch Netflix until the 15th at no extra charge. After that date, Netflix locks you out of your account.

Netflix does not refund the unused portion of your billing cycle. If you paid for a full month and cancel halfway through, you do not get money back. Your profiles, watch history, and saved titles stay on your account for up to 10 months, so if you restart your subscription later, you can pick up where you left off.

Restarting your Netflix account later

You can restart Netflix at any time using the same email address. When you sign back in, your profiles and watch history are still there. Netflix does not delete your account information for 10 months after cancellation, so you have time to decide if you want to come back.

If you restart within a few months, Netflix may offer you a discount or a free trial period to return. These offers vary and are not may provide, but they appear when you try to sign back in if you are may be able to access.

Frequently Asked Questions

Will Netflix charge me after I cancel?

No. Once you cancel, Netflix stops charging you. Your account stays active until the end of your current billing period, and then it closes. You will not see any charges after that date.

Can I get a refund for the days I do not use after canceling?

Netflix does not refund unused days in your billing cycle. If you cancel mid-month, you keep access until your next billing date, but you do not get money back for those remaining days.

What happens to my watch history and saved shows if I cancel?

Netflix keeps your profiles, watch history, and saved titles for up to 10 months after you cancel. If you restart your account within that time using the same email, everything is still there. After 10 months, Netflix deletes the information.

Do I have to tell Netflix why I am canceling?

No. Netflix asks you to select a reason when you cancel, but you can skip that step. Answering is optional and does not affect whether your cancellation goes through.

Can I cancel Netflix if I signed up through a free trial?

Yes. If you are still in a free trial period and cancel before it ends, your account closes and you are not charged. You lose access to Netflix on the date your trial was set to end.