Cancel a Subscription Through Your Amazon Account

To stop an Amazon subscription, log into your Amazon account, go to Your Account, and select Memberships and Subscriptions. Find the subscription you want to cancel in the list, click Manage next to it, and then select Cancel Subscription. Confirm the cancellation when prompted. Your subscription ends on the date shown — you keep access until that date, then it stops.

The exact wording and button placement can shift slightly depending on whether you're using a computer, phone, or tablet, but the path is the same on all devices. If you subscribed through a third-party app or website instead of directly through Amazon, you may need to cancel through that app or website instead — Amazon's system won't show it in your Memberships and Subscriptions list.

Some subscriptions renew on a monthly cycle, others on an annual cycle. When you cancel, Amazon tells you the exact date your access ends. You won't be charged again after that date, and you won't receive a refund for the current billing period.

Key Takeaways

  • Log into Your Account, select Memberships and Subscriptions, find your subscription, click Manage, and choose Cancel Subscription.
  • Your subscription continues until the renewal date shown on the cancellation screen, then stops without further charges.
  • If you subscribed through a third-party app or website, you must cancel through that same app or website, not through Amazon.
  • Cancellations are final — you cannot undo them through Amazon's website, but you can resubscribe at any time.
  • If you see a subscription you don't recognize, check whether a family member or authorized user added it to your account.

Where to Find Your Subscriptions on Mobile

On the Amazon mobile app, tap the menu icon (three horizontal lines) in the bottom right corner, then scroll down and tap Your Account. From there, select Memberships and Subscriptions. The rest of the process is identical to the website version — find the subscription, tap Manage, and tap Cancel Subscription.

If you're using an iPhone or iPad, the steps are the same. If you're using an Android phone, the layout may look slightly different, but the menu structure remains consistent. Make sure you're logged into the correct Amazon account, especially if you have multiple accounts or share a device with family members.

What Happens After You Cancel

Once you cancel, Amazon sends a confirmation email to the address associated with your account. Keep this email for your records — it shows the cancellation date and the final date you have access. You can still use the subscription until that final date arrives. After that date, your access stops automatically.

If you change your mind before the cancellation takes effect, you can resubscribe through the same Memberships and Subscriptions page. Resubscribing starts a new billing cycle, and you'll be charged according to the subscription's regular price and schedule.

Subscriptions You Cannot Cancel Through Amazon

Some subscriptions are managed outside Amazon's system. If you subscribed to something through the Kindle app, an Audible account, or a third-party service that uses Amazon Pay, you may need to cancel through that service's own website or app instead.

Check the confirmation email you received when you first subscribed. It will tell you where to manage or cancel the subscription. If the email came from a company other than Amazon, go to that company's website and look for account settings or subscription management. If it came from Amazon, use the Memberships and Subscriptions page in Your Account.

If You Don't See Your Subscription Listed

If you're looking for a subscription but can't find it in Memberships and Subscriptions, it may have already been canceled, or it may be managed through a different account. Check whether you're logged into the correct Amazon account — if you have multiple accounts, subscriptions won't appear across all of them.

Another possibility is that the subscription is tied to an Amazon Prime membership or another service you pay for separately. Prime Video channels, for example, are managed through your Prime Video account settings rather than through Memberships and Subscriptions. If you subscribed through a third-party app or website, search that app or website for subscription settings instead.

Canceling a Subscription Someone Else Added

If a family member or authorized user added a subscription to your account, you can still cancel it through Memberships and Subscriptions. You don't need permission from the person who added it. However, if the subscription is tied to a different Amazon account, you'll need to log into that account to cancel it.

If you share an Amazon account with family members and want to prevent unwanted subscriptions, you can set up parental controls or purchase restrictions through Your Account settings. This lets you require approval before anyone on the account can start a new subscription.

Frequently Asked Questions

Can I get a refund after I cancel?

Amazon does not refund the current billing period when you cancel. Your subscription continues until the next renewal date, then stops. If you were charged for a subscription you didn't want, contact Amazon Customer Service to discuss a refund — they handle each case individually.

What if I cancel but still see charges on my credit card?

If you see a charge after your cancellation date, it may be a pending charge from before you canceled, or the cancellation may not have gone through. Log back into Memberships and Subscriptions to confirm the subscription is no longer listed. If it's still there, try canceling again. If charges continue after the cancellation date, contact Amazon Customer Service with your cancellation confirmation email.

Do I lose my data or saved content when I cancel?

This depends on the subscription. For services like Kindle Unlimited, your borrowed books are returned when your subscription ends. For Prime Video, you lose access to included content but keep any purchases you made. Check the subscription's terms or contact Amazon Customer Service if you're unsure what happens to your specific content.

Can I cancel a subscription without logging in?

No, you must log into your Amazon account to cancel a subscription. If you've forgotten your password, use the "Forgot your password?" link on the Amazon sign-in page to reset it. You'll need access to the email address associated with your account.

How do I cancel an Amazon Prime membership?

Prime memberships are canceled the same way as other subscriptions — through Memberships and Subscriptions in Your Account. Find Amazon Prime in the list, click Manage, and select Cancel Membership. Your Prime benefits end on the date shown, and you won't be charged again.