Cancel through Your Amazon Account Settings
To stop an Amazon subscription, log into your Amazon account, go to Your Account in the top right corner, and select Memberships and Subscriptions. Find the subscription you want to cancel in the list — this might be Prime, a magazine, a streaming service bundled through Amazon, or a Subscribe & Save order. Click Manage next to it, then look for the option to cancel or end the subscription. Amazon will ask you to confirm and may offer a discount to keep you; you can decline and proceed with cancellation.
The cancellation takes effect when ready for most subscriptions. If you have a Prime membership, your benefits stop right away, though you keep access through the end of the current billing period if you paid monthly. For Subscribe & Save orders, your next scheduled delivery will not happen, but any order already placed will still ship.
Key Takeaways
- You cancel most Amazon subscriptions through Your Account > Memberships and Subscriptions > Manage, then confirm the cancellation.
- Prime membership ends when ready when you cancel, though you keep access through the end of your current billing period.
- Subscribe & Save orders stop after you cancel, but any delivery already placed will still arrive.
- If you cancel and then change your mind, you can reactivate most subscriptions from the same menu within a short window.
What Happens to Your Payment Method
When you cancel, Amazon stops charging your payment method on the next billing date. If you have already paid for the current period, you do not receive a refund — the subscription runs until the end of that billing cycle. For example, if you pay monthly and cancel on the 15th of the month, your last charge already happened on the 1st, and you keep the subscription through the end of that month.
If you cancel a Subscribe & Save order before the delivery ships, that order is removed and you are not charged. Once the order ships, the charge has already gone through and a refund depends on whether you have opened or used the items. Contact Amazon Customer Service with your order number if you need to discuss a refund for an order that has already shipped.
Reactivating a Subscription You Cancelled
If you change your mind after cancelling, you can usually turn the subscription back on from the same Memberships and Subscriptions page. Look for a Reactivate or Renew button next to the cancelled subscription. Reactivation is fastest if you do it within a few days of cancelling; after a longer period, you may need to set up the subscription fresh.
For Prime specifically, reactivating restores your membership when ready and charges your payment method right away. For Subscribe & Save, reactivating puts you back on your original delivery schedule, so your next box ships on the date you had set before cancelling.
Cancelling Through the Amazon App
You can cancel subscriptions on the Amazon mobile app the same way you do on the website. Open the app, tap the menu icon (three horizontal lines) at the bottom right, go to Your Account, then Memberships and Subscriptions. Tap Manage next to the subscription you want to cancel and follow the same confirmation steps. The process is identical to the website version.
If you have trouble finding the option on the app, the website version is often clearer. Log in at amazon.com on a browser and use the steps in the first section — the result is the same either way.
Cancelling a Subscription You Did Not Start
If you see a subscription on your account that you did not sign up for, you can still cancel it through Memberships and Subscriptions. Unauthorized subscriptions sometimes happen when someone else with access to your account signs up, or when a free trial converts to a paid subscription without a clear reminder. Cancel it the same way you would cancel any other subscription.
If you believe the subscription was added without your permission, contact Amazon Customer Service and ask about a refund for charges you did not authorize. Have your account email and the subscription name ready. Amazon can review the sign-up and may reverse recent charges depending on the circumstances.
Subscriptions Billed Through Amazon but Run by Other Companies
Some subscriptions appear on your Amazon bill but are actually run by other companies — for example, a magazine subscription, a streaming service, or a third-party membership. You can cancel these through your Amazon account using the same Memberships and Subscriptions menu. Amazon handles the cancellation on your behalf and stops billing you.
If you have trouble cancelling through Amazon, or if you want to contact the company directly, look for their customer service information in your confirmation email or on their website. Cancelling through Amazon is usually faster, but either route will stop the charges.
Frequently Asked Questions
Do I get a refund if I cancel Prime mid-month?
No. Amazon does not refund the portion of the month you do not use. You keep your Prime benefits through the end of your current billing period, then the membership ends. If you paid annually, you do not receive a refund for the remaining months.
What if I cancel a Subscribe & Save order but forget to reorder?
You will not receive the items on your next scheduled delivery date. If you need them, you can place a regular one-time order or reactivate the Subscribe & Save subscription. There is no penalty for cancelling and reordering later.
Can I cancel just one item from a Subscribe & Save order instead of the whole order?
Yes. Go to Your Account > Memberships and Subscriptions, find your Subscribe & Save order, click Manage, and you can remove individual items from the delivery. The order continues with the remaining items unless you cancel the entire subscription.
Will Amazon try to stop me from cancelling?
Amazon may offer you a discount or ask why you are cancelling, but you can decline and proceed. You are not locked into any subscription, and cancellation is always an option. If the discount interests you, you can accept it; if not, continue with the cancellation.