How to cancel an Amazon subscription on your account
You can cancel most Amazon subscriptions—Prime, Music Unlimited, Kindle Unlimited, and others—directly from your account settings in a few clicks. The steps are the same whether you signed up on a phone, computer, or tablet. Amazon does not require you to call or email; you can end the subscription yourself without talking to anyone.
The fastest way is to go to Your Memberships and Subscriptions in your Amazon account. This page shows every active subscription tied to your account, when the next charge is due, and a cancel button for each one. When you click cancel, Amazon asks you to confirm and may show you a discount offer to stay—you can ignore this and proceed with cancellation.
Your subscription ends on the date shown on that page, not when ready. If you have paid for a month or year already, you keep access until that period ends. If you cancel mid-month, you do not get a refund for the unused time, but you will not be charged again.
Key Takeaways
- Go to Your Memberships and Subscriptions in your Amazon account settings to see all active subscriptions and cancel buttons.
- Cancellation takes effect at the end of your current billing period, and you keep access until that date even after you cancel.
- Amazon may show you a discount offer when you cancel; you can decline it and proceed with cancellation.
- You will not receive a refund for unused time in your current billing period after you cancel.
- If you cancel by mistake, you can reactivate the same subscription from the same page within a short window.
Finding Your Memberships and Subscriptions page
Start by signing into your Amazon account on any device. In the top right corner, click the account menu (usually your name or "Account & Lists"). Scroll down and look for Your Memberships and Subscriptions—it appears in the middle of the menu, not at the very top or bottom.
If you are on a phone, the menu may look different. Tap the three horizontal lines (hamburger menu) in the bottom right corner, then scroll to find Your Memberships and Subscriptions. On some phones, you may need to tap "Account" first.
Once you are on that page, you will see a list of every subscription attached to your account. Each one shows the subscription name, the next billing date, and a "Manage" or "Cancel" button. If you see nothing listed, you have no active subscriptions.
Steps to cancel a specific subscription
Find the subscription you want to cancel in the list. Click or tap the "Manage" button next to it. This opens a details page showing your billing date, plan type, and renewal information.
Look for a "Cancel Subscription" or "End Membership" button on this page. Click it. Amazon will ask you to confirm that you want to cancel and may show you a discount or offer to keep the subscription. You can ignore these offers and click the final confirmation button to proceed.
After you confirm, Amazon shows you a cancellation confirmation with the date your access ends. Save or screenshot this confirmation for your records. You will also receive a confirmation email at the address tied to your account.
What happens after you cancel
Your subscription does not stop when ready. You keep full access to the service until the end of your current billing cycle. If you paid for a full year and cancel in month three, you still have access through month twelve. If you paid monthly and cancel on the 15th of the month, you keep access through the end of that month.
After your access ends, you will not be charged again. If you want to use the service again later, you can sign up fresh or reactivate from the same Memberships and Subscriptions page if you do so within a certain window (this varies by subscription type).
If you cancel by mistake, look for a "Reactivate" button on the subscription's details page. You usually have a few days to reactivate before the option disappears, though this depends on which subscription you cancelled.
Cancelling Amazon Prime specifically
Amazon Prime works the same way as other subscriptions, but it is worth noting separately because Prime includes multiple benefits—free shipping, Prime Video, Prime Music, and more. When you cancel Prime, you lose all of these at once on your cancellation date.
If you want to keep Prime Video but not Prime shipping, you cannot split them. You would need to cancel Prime entirely and then sign up for Prime Video as a separate subscription if it is offered in your region.
Prime also offers a free trial period if you are a new member. If you cancel during the trial, you are not charged at all. If you cancel after the trial ends, you are charged through the end of your current billing period as with any other subscription.
Cancelling subscriptions on the Amazon app
The process on the Amazon mobile app is nearly identical to the website. Open the app, tap the menu icon (three horizontal lines) in the bottom right, then tap "Account." Scroll down and tap "Your Memberships and Subscriptions."
Find the subscription you want to cancel and tap "Manage." Then tap "Cancel Subscription" or "End Membership" and confirm. The same rules explore: your access continues through the end of your billing period, and you will not be charged again.
Some older versions of the Amazon app may have a slightly different layout. If you cannot find Your Memberships and Subscriptions in the Account section, try updating the app to the latest version.
Frequently Asked Questions
Do I get a refund if I cancel in the middle of a billing period?
No. Amazon subscriptions do not offer refunds for unused time. If you cancel on the 15th of a month and your billing cycle runs the 1st to the 30th, you keep access through the 30th but do not receive a refund for the remaining 15 days. You straightforward will not be charged again after that date.
Can I cancel a subscription someone else gave me as a gift?
Yes. Gift subscriptions appear in Your Memberships and Subscriptions just like ones you bought yourself. You can cancel a gift subscription the same way you cancel any other. The person who gave you the gift will not be charged again after it ends.
What if I cannot find the cancel button?
Make sure you are on the correct page: Your Memberships and Subscriptions, not just your general account settings. If the page loads but shows no subscriptions, you may not have any active ones. If you see a subscription listed but no cancel button, try refreshing the page or logging out and back in.
Can I cancel a subscription through customer service instead?
Yes, Amazon customer service can cancel a subscription for you if you contact them through the website or app. However, it is faster to cancel yourself through Your Memberships and Subscriptions. You do not need to wait on hold or explain anything to anyone.
Will cancelling one subscription cancel all my Amazon subscriptions?
No. Each subscription is separate. If you have Prime, Music Unlimited, and Kindle Unlimited all active, cancelling one does not affect the others. You must cancel each one individually if you want to end them all.