How to cancel BeenVerified

You can cancel your BeenVerified subscription through your account settings on their website or by contacting their customer service team. The method you use depends on your subscription type and how you originally signed up. Most cancellations take effect when ready, though you may still have access through the end of your current billing period depending on BeenVerified's policy at the time you cancel.

BeenVerified offers different subscription tiers — monthly, annual, and sometimes promotional rates — and cancellation works the same way regardless of which you have. The key is accessing your account before your next billing date if you want to stop charges.

Key Takeaways

  • Log into your BeenVerified account and go to Account Settings or Subscription to find the cancellation option.
  • You can also call BeenVerified's customer service phone number, which appears on your billing statement or confirmation email, to cancel by phone.
  • Cancellation usually stops future charges but does not refund money already paid for your current billing period.
  • Keep a record of your cancellation confirmation in case charges continue after you cancel.
  • If you signed up through a third-party app or website, you may need to cancel through that platform instead of directly with BeenVerified.

Canceling through your BeenVerified account online

Log into your BeenVerified account using the email and password you registered with. Once you are logged in, look for a menu option labeled "Account," "Settings," "Subscription," or "Billing" — the exact label varies depending on when your account was created and which version of their website you are viewing.

Click on that section and look for a link or button that says "Cancel Subscription," "Manage Subscription," or "Cancel Membership." Click it. BeenVerified will typically ask you to confirm the cancellation and may offer you a discount to stay — you can decline this offer and proceed with cancellation. After you confirm, you should see a message stating your subscription has been canceled, and you will receive a confirmation email at the address associated with your account.

Save this confirmation email. If charges appear on your next billing statement, you will have proof that you canceled on a specific date.

Canceling by phone or email

Find BeenVerified's customer service phone number on your billing statement, in your confirmation email, or on their website's contact page. Call and tell the representative you want to cancel your subscription. Have your account email address and the last four digits of the payment method you used ready — they will ask for this to verify your identity.

The representative will process your cancellation and should give you a confirmation number. Write down the date, time, representative's name if given, and confirmation number. Ask them to confirm whether you will retain access through the end of your current billing period or whether access stops when ready.

If you prefer not to call, some companies accept cancellation requests by email. Check their contact page to see if an email address for billing or customer service is listed. Send a clear message stating your full name, account email, and request to cancel, then keep a copy of what you sent and any response you receive.

What happens after you cancel

Once your cancellation is processed, no new charges will appear on your credit card or bank account. However, you will not receive a refund for the current billing period — if you cancel on the 15th of a month and your subscription renews on the 20th, you have already paid for those five days and will not get that money back.

Your access to BeenVerified's reports and search tools may continue until the end of your current billing period, or it may stop when ready. This depends on BeenVerified's current policy. Your confirmation email or the representative you spoke with should clarify this.

If you signed up through a third-party platform

Some people sign up for BeenVerified through their Apple ID, Google Play, Amazon, or another third-party app store or service. If this is how you subscribed, you cannot cancel through BeenVerified's website — you must cancel through the platform where you signed up.

For Apple subscriptions, go to Settings > [Your Name] > Subscriptions, find BeenVerified, and tap "Cancel Subscription." For Google Play, open the Play Store app, go to your account, find Subscriptions, select BeenVerified, and choose "Cancel Subscription." For Amazon, log into your Amazon account, go to Your Account > Login & Security > Subscriptions, find BeenVerified, and select "Cancel Subscription." Each platform has slightly different steps, but all are found in your account settings under a subscriptions or billing section.

Stopping charges if cancellation did not work

If you canceled but charges still appear on your next billing statement, contact BeenVerified's customer service again with your cancellation confirmation number or email. Explain that you canceled on a specific date and were still charged. Ask them to reverse the charge.

If BeenVerified does not reverse it after you follow up, you can dispute the charge with your credit card company or bank. Call the number on the back of your card or log into your online banking portal and report the charge as unauthorized or as a billing error. Provide your cancellation confirmation as evidence. Your card issuer will investigate and may refund the money while they look into it.

Frequently Asked Questions

Will I get a refund if I cancel in the middle of my billing period?

No. Cancellation stops future charges but does not refund the current billing period. If you paid for a month and cancel halfway through, you lose the money for the remaining days. Some companies offer refunds for annual subscriptions canceled within a certain window — check your confirmation email or ask customer service whether this applies to you.

How long does it take for the cancellation to show up on my bank statement?

Once you cancel, no new charges will be placed. If your next billing date was coming up, that charge will not appear. Charges already on your statement cannot be removed by cancellation — only by disputing them with your bank or card issuer.

What if I cannot log into my BeenVerified account?

Use the "Forgot Password" link on the login page to reset your password, then log in and cancel through your account. If you still cannot access your account, call customer service and tell them you cannot log in. They can cancel your subscription over the phone using your email address and payment information to verify your identity.

Can I pause my subscription instead of canceling it?

BeenVerified does not typically offer a pause or freeze option. Your choices are to keep the subscription active or cancel it. If you think you might want to use it again later, canceling and signing up again when you need it is usually simpler than keeping an unused subscription active.

Do I need to contact my bank to cancel, or just BeenVerified?

Contact BeenVerified first. Canceling through your account or their customer service is the proper way to end the subscription. Contact your bank only if charges continue after you have canceled and BeenVerified will not reverse them.