Cancel DAZN through your account settings or contact their support team
You can cancel your DAZN subscription directly through the DAZN website or mobile app without calling anyone. Log into your account, go to Account Settings, select Subscription, and choose Cancel Subscription. The process takes about two minutes. If you run into trouble or have questions about refunds, DAZN's support team can walk you through it — they respond to messages through the website or by email.
The timing of your cancellation matters because DAZN charges on a monthly or annual cycle depending on which plan you chose. If you cancel mid-cycle, you typically lose access at the end of your current billing period, not when ready. Some payment methods (like certain credit cards or PayPal) may process refunds differently, so check your bank account a few days after cancellation to confirm the charge stops.
Key Takeaways
- Log into your DAZN account on the website or app, go to Account Settings, find Subscription, and select Cancel Subscription to end your membership.
- Your access continues until the end of your current billing cycle — cancelling mid-month does not cut off your service when ready.
- DAZN does not refund unused portions of your subscription if you cancel before your billing period ends.
- If you subscribed through a third-party platform like Apple, Google Play, or Amazon Prime Video, you may need to cancel through that platform instead of directly with DAZN.
Step-by-step cancellation through the DAZN website
Start by going to the DAZN website and signing into your account with your email and password. Once you are logged in, look for your account icon or profile menu — this is usually in the top right corner of the page. Click it and select Account Settings or My Account from the dropdown menu.
In Account Settings, find the Subscription section. This is where DAZN shows your current plan, your next billing date, and your payment method. Click on the subscription details or look for a button that says Manage Subscription or Change Plan. From there, you will see an option to Cancel Subscription. Click it, and DAZN will ask you to confirm. After you confirm, you will receive an email confirming the cancellation.
Cancelling through the DAZN mobile app
Open the DAZN app on your phone or tablet and tap your profile icon at the bottom of the screen. Select Account Settings from the menu. Scroll down to find Subscription or Billing Information. Tap on your subscription details to see your plan and billing cycle.
Look for an option to Cancel Subscription or Manage Subscription. Tap it, confirm your cancellation when prompted, and you will see a confirmation message on screen. You will also receive a confirmation email. The steps are the same whether you use iOS or Android, though the exact wording of buttons may vary slightly between the two platforms.
What happens if you subscribed through a third-party platform
If you signed up for DAZN through Apple App Store, Google Play, Amazon Prime Video, or another third-party service, you cannot cancel directly through DAZN. Instead, you must cancel through the platform where you subscribed. This is because that platform handles your billing and payment, not DAZN.
To cancel an Apple subscription, go to Settings on your iPhone or iPad, tap your name, select Subscriptions, find DAZN, and tap Cancel Subscription. For Google Play, open the Play Store app, tap your profile icon, go to Payments and Subscriptions, select Subscriptions, find DAZN, and tap Cancel Subscription. For Amazon Prime Video, log into your Amazon account on a web browser, go to Your Account, select Memberships and Subscriptions, find DAZN, and click Cancel.
Refunds and what to expect after cancellation
DAZN does not refund the unused portion of your subscription if you cancel before your billing period ends. For example, if you pay for a monthly subscription on the 1st of the month and cancel on the 15th, you will not receive a refund for the remaining 15 days. You keep access to DAZN until the end of that billing cycle, then your account closes.
After your subscription ends, you will lose access to all DAZN content. Your account information and watch history remain stored, so if you resubscribe later, you can log back in and pick up where you left off. Check your bank or credit card statement a few days after your billing date passes to confirm that DAZN is no longer charging you.
Troubleshooting if cancellation is not working
If you cannot find the Cancel Subscription button or the cancellation does not go through, try logging out of your account completely and logging back in. Sometimes the page needs to refresh to show all options. Clear your browser cache if you are using a web browser, or uninstall and reinstall the app if you are on mobile.
If the problem persists, contact DAZN support through their website. Go to the Help or Support section, and you will find options to send a message or email. Include your account email address and a description of what happens when you try to cancel. DAZN support typically responds within one to two business days. You can also try cancelling through a different device or browser to see if the issue is specific to your current setup.
Frequently Asked Questions
Will I get a refund if I cancel mid-month?
No. DAZN does not refund unused portions of your subscription. You keep access until the end of your current billing cycle, but you will not receive money back for the days remaining after you cancel.
Can I pause my DAZN subscription instead of cancelling?
DAZN does not offer a pause or freeze option. You can only cancel or keep your subscription active. If you want to stop paying temporarily, you must cancel and resubscribe later.
What if I subscribed through my cable or phone provider?
If DAZN came as part of a bundle with your cable, phone, or internet service, you need to contact your provider to remove it from your account. DAZN cannot cancel a subscription that is tied to another company's billing system.
How long does it take to lose access after I cancel?
You lose access at the end of your current billing period, not when ready. If your next billing date is in two weeks, you can still watch DAZN for those two weeks after you cancel.
Can I cancel if I still owe money or have a payment issue?
Yes. You can cancel your subscription at any time, regardless of payment status. If there is an unpaid charge on your account, cancelling stops future charges, but you may still be responsible for the outstanding balance.