You can cancel DoorDash Pass anytime through the app or website without penalty

DoorDash Pass is a monthly subscription that costs $9.99 per month (or $96 per year if you pay annually) and removes delivery fees on orders over $15. You can stop the subscription at any point — there is no contract, no cancellation fee, and no waiting period. Your access ends when ready after you confirm the cancellation, though you keep any remaining time you have already paid for until your billing date arrives.

The cancellation process takes about two minutes and requires only a few taps or clicks. You do not need to contact DoorDash support unless something goes wrong during the process itself.

Key Takeaways

  • You can cancel DoorDash Pass through the app by going to Account > Subscriptions > DoorDash Pass > Cancel Subscription, or through the website under Account Settings.
  • Cancellation takes effect when ready, but you keep access until your next billing date if you have already paid for the current month.
  • DoorDash will not charge you again after you cancel, even if you do not delete your account.
  • If you want to pause the subscription instead of ending it completely, DoorDash offers a pause option that lasts up to three months.

Cancel through the DoorDash app on your phone

Open the DoorDash app and tap the account icon in the bottom right corner. Select "Account" from the menu that appears. Scroll down and tap "Subscriptions." You will see DoorDash Pass listed with your current status and billing date. Tap on it.

On the DoorDash Pass details screen, tap "Cancel Subscription" at the bottom. DoorDash will ask you why you are canceling — this is optional feedback, and you can skip it or answer. Tap "Cancel Subscription" again to confirm. You will see a confirmation message that your subscription has been canceled.

Cancel through the DoorDash website on a computer

Go to doordash.com and log in to your account. Click on your account icon in the top right corner and select "Account Settings." Click "Subscriptions" in the left sidebar. Find DoorDash Pass and click on it.

Click "Cancel Subscription" on the DoorDash Pass page. Answer the optional survey about why you are canceling, or skip it. Click "Cancel Subscription" one more time to confirm. You will receive a confirmation message and an email to the address on your account.

What happens to your account after you cancel

Your DoorDash account itself remains open. You can still place orders, but you will pay delivery fees again on orders under $15 (or whatever the delivery fee is for your area). Your saved addresses, payment methods, and order history stay in your account.

If you had a free trial of DoorDash Pass and canceled before the trial ended, you will not be charged. If you cancel after the trial period ends but before your first paid month, no charge will appear on your card.

Pause your subscription instead of canceling it

If you think you might want DoorDash Pass again soon, you can pause it for up to three months instead of canceling. Go to Account > Subscriptions > DoorDash Pass and select "Pause Subscription" instead of "Cancel Subscription." Your subscription will resume automatically after the pause period ends, and DoorDash will charge your card on the first day it resumes.

You can pause and unpause as many times as you want. If you pause and then decide you do not want the subscription at all, you can cancel it while it is paused.

Verify the cancellation on your next billing date

Check your email for a cancellation confirmation from DoorDash. This email will include the date your subscription was canceled and your final billing date. On your next billing date, check your credit card or bank statement to make sure no charge appears. If a charge does appear after you canceled, contact your bank or credit card company first — they can often reverse it when ready while you sort out the issue with DoorDash.

If you need to reach DoorDash support about a charge that should not have happened, go to doordash.com/help and select "Account & Subscription" from the menu. You can message support through the app or website.

Frequently Asked Questions

Will I get a refund if I cancel in the middle of a billing cycle?

No. DoorDash does not refund partial months. You keep access to DoorDash Pass until your next billing date, then the subscription ends. If you cancel on the first day of your billing cycle, you have the full month of access remaining.

Can I cancel a DoorDash Pass gift subscription?

If someone gave you a DoorDash Pass gift code or a prepaid subscription, you can cancel it the same way — through Account > Subscriptions. The gift will not renew after it expires, and you will not be charged.

What if I forgot my DoorDash password and cannot log in to cancel?

Go to the DoorDash login page and click "Forgot password?" Enter your email address, and DoorDash will send you a reset link. Once you reset your password, log in and follow the cancellation steps above. If you do not have access to the email address on your account, contact DoorDash support through the website.

Does canceling DoorDash Pass delete my account?

No. Canceling the subscription only stops the monthly charge. Your account, saved addresses, payment methods, and order history remain. You can still order from DoorDash — you just pay delivery fees again. To delete your account entirely, contact DoorDash support.