Cancel through the Duolingo app or website
You can stop your Duolingo subscription by going into your account settings on either the mobile app or the web version. The steps are slightly different depending on which device you use, but both routes take about two minutes.
On the mobile app, open Duolingo and tap your profile icon in the bottom right corner. Select "Settings," then scroll down to find "Subscription" or "Manage Subscription." Tap it, then look for a "Cancel Subscription" button. On the web version, log in at duolingo.com, click your profile icon in the top right, select "Settings," find "Subscription," and click "Cancel Subscription."
Key Takeaways
- You can cancel your Duolingo subscription directly through the app or website without contacting customer support.
- Your access continues until the end of your current billing period, even after you cancel.
- If you subscribed through Apple App Store or Google Play, you may need to cancel through that platform instead of the Duolingo app itself.
- Duolingo does not offer refunds for the current billing period, but you will not be charged again after cancellation.
What happens after you cancel
Once you cancel, your subscription ends at the end of your current billing cycle. If you paid for a month on the 15th, your subscription runs through the 15th of the next month, and you will not be charged again after that date. You keep access to Duolingo Plus features (no ads, offline lessons, and streak repair) for the remainder of that period.
After your billing cycle ends, your account reverts to the free version of Duolingo. You can still use the app and take lessons, but you will see ads and lose access to the premium features you had while subscribed.
Canceling a subscription through Apple or Google
If you subscribed to Duolingo through the Apple App Store or Google Play Store, you need to cancel through that platform, not through the Duolingo app itself. Canceling only in the Duolingo app will not stop the charges.
For Apple: Open the Settings app, tap your name at the top, select "Subscriptions," find Duolingo, and tap "Cancel Subscription." For Google Play: Open the Google Play app, tap your profile icon, select "Payments and subscriptions," then "Subscriptions," find Duolingo, and tap "Cancel Subscription."
Checking your subscription status
To confirm whether your subscription is still active or has been canceled, go to your Duolingo account settings and look at the "Subscription" section. It will show your current plan and the date your next charge is scheduled, or it will say "No active subscription" if you have already canceled.
You can also check your email for a cancellation confirmation. Duolingo typically sends a confirmation email when you cancel, though it may take a few minutes to arrive.
Restarting your subscription later
If you cancel and later want to restart Duolingo Plus, you can do so at any time by going back to the subscription settings and selecting a plan. There is no penalty for canceling and restarting, and you will not lose your progress or streak.
When you restart, you will be charged when ready for the new billing period. Some users see promotional pricing if they have been inactive for a while, though this is not may provide.
Troubleshooting cancellation issues
If you cannot find the "Cancel Subscription" button, make sure you are logged into the correct account. Some users have multiple Duolingo accounts without realizing it. Check which email address is associated with your subscription by looking at your account settings or your billing confirmation emails.
If you subscribed through a third-party platform (Apple, Google, or Amazon), canceling through the Duolingo app alone will not work. You must cancel through the platform where you made the purchase. If you are still being charged after canceling, check that platform's subscription list to confirm the cancellation went through.
Frequently Asked Questions
Will I get a refund if I cancel mid-month?
No. Duolingo does not issue refunds for the current billing period. You keep access to Duolingo Plus until the end of that period, but you will not receive money back for the unused portion. You will straightforward not be charged again after your current period ends.
Can I pause my subscription instead of canceling?
Duolingo does not offer a pause feature. You can only cancel or keep your subscription active. If you want to stop paying but keep your account and progress, canceling is your only option. Your account and streak will remain even after you cancel.
What if I subscribed through a family plan?
If someone else manages a family plan that includes your account, you cannot cancel your own subscription through the Duolingo app. The family plan organizer must remove you from the plan or cancel it themselves through their subscription settings.
How do I know if my cancellation actually went through?
Check your subscription settings in Duolingo — it should say "No active subscription" or show no upcoming charge date. You can also look for a cancellation confirmation email from Duolingo. If you subscribed through Apple or Google, check those platforms' subscription lists to confirm the cancellation there as well.
Can I cancel and restart multiple times without losing my progress?
Yes. Your account, lessons completed, and streak all stay with you even if you cancel. You can restart your subscription at any time and pick up where you left off. There is no limit to how many times you can cancel and restart.