Cancel Instacart+ directly in the app or on the website

You can stop your Instacart+ membership at any time without penalty. The cancellation takes effect when ready, and you will not be charged again. You do not need to contact customer service unless something goes wrong during the process.

The fastest way is through the Instacart app on your phone. Open the app, tap the account icon (usually in the bottom right), select "Instacart+", and look for a "Cancel Membership" or "End Membership" button. On the Instacart website, log in, go to your account settings, find the Instacart+ section, and select the cancellation option. Both routes show you the same confirmation screen before the cancellation is final.

If you have already paid for a month, cancelling does not refund that payment. Your membership stays active until the end of your current billing cycle. For example, if you paid on the 15th and cancel on the 20th, you keep Instacart+ benefits through the 14th of the next month.

Key Takeaways

  • Cancel Instacart+ through the app or website by going to your account settings and selecting the membership cancellation option.
  • Cancellation takes effect when ready, but you keep your membership benefits through the end of your current billing period.
  • You will not be charged again after you cancel, even if you do not use the service for the rest of the month.
  • If you cancel and then change your mind, you can restart your membership at any time through the same account settings.

What happens to your account after you cancel

Cancelling Instacart+ does not delete your account or your order history. You can still use Instacart to place orders, but you will pay the standard delivery fee (usually $3.99 to $5.99 per order, depending on your location) instead of the free delivery that comes with Instacart+. You will also lose any other Instacart+ perks, such as reduced service fees on may be able to access orders.

Your saved addresses, payment methods, and shopping lists remain in your account. If you rejoin Instacart+ later, everything will be there. Instacart sometimes sends promotional offers to former members—discounts on a month of Instacart+ or a credit toward your next order—so check your email after you cancel.

Restarting your Instacart+ membership

If you cancel and later decide you want Instacart+ again, you can restart it through the same account. Go to your account settings, find the Instacart+ section, and select "Join" or "Restart Membership". You will be charged the current Instacart+ price (which varies by region but is typically around $9.99 per month or $99 per year). The membership begins when ready.

Some users find that restarting after a cancellation triggers a promotional offer—for example, a discounted first month or a free trial period. These offers are not may provide, but they appear often enough that it is worth checking before you commit to paying full price.

Cancelling through your payment method instead

If you cannot cancel through the app or website, you can also stop the subscription through your payment method. If you used a credit card, contact your card issuer and ask them to block recurring charges from Instacart. If you used a digital wallet like Apple Pay or Google Pay, you can remove the payment method from your Instacart account, which will prevent future charges.

This approach is slower and less reliable than cancelling directly through Instacart, because the company may still try to charge you and the dispute can take weeks to resolve. Use this method only if the app and website options are not working.

Troubleshooting a cancellation that did not go through

If you tried to cancel but were still charged, or if the cancellation button is not appearing in your account, contact Instacart customer service through the app or website. Open the app, go to your account, and select "Help" or "Contact Us". Describe what happened and include the date you attempted to cancel. Instacart support can manually cancel your membership and, if appropriate, refund the charge.

Keep a record of your cancellation attempt—a screenshot of the confirmation screen or the date and time you tried to cancel. This makes it easier for support to locate the issue in their system. Response times vary, but Instacart usually replies within one to two business days.

Understanding Instacart+ pricing and billing cycles

Instacart+ costs vary by region. Most areas charge a monthly membership of around $9.99, though some charge $12.99 or more. You can also pay for a full year upfront, which usually costs around $99 and works out to less per month than paying monthly. Your billing date is the same each month—if you signed up on the 15th, you will be charged on the 15th of every month until you cancel.

If you switch from monthly to yearly billing (or vice versa), the change takes effect on your next billing date. Instacart does not prorate the difference if you change plans mid-cycle, so plan the switch for a time that makes sense for your budget.

Frequently Asked Questions

Will I get a refund if I cancel mid-month?

No. Once you have paid for a billing cycle, that payment is not refunded. However, you keep your Instacart+ benefits through the end of that cycle, so you can continue to use free delivery and other perks until your membership expires.

Can I pause my Instacart+ membership instead of cancelling?

Instacart does not offer a pause feature. You must cancel to stop charges. If you think you might rejoin later, cancel rather than let the subscription sit unused—you can restart it whenever you want, and you may receive a promotional offer when you do.

What if I cancel but Instacart charges me again?

Contact Instacart support when ready through the app or website and report the unauthorized charge. Include the date you cancelled and the date of the unexpected charge. Instacart can issue a refund, though it may take several business days to appear in your account.

Do I lose my Instacart account if I cancel the subscription?

No. Cancelling Instacart+ only stops the recurring charge. Your account, order history, saved addresses, and payment methods all remain. You can still place orders through Instacart; you will just pay per-order delivery fees instead of having free delivery.

Can I cancel Instacart+ on the website if I signed up on the app?

Yes. Your Instacart account is the same whether you use the app or website. You can cancel through either one, and the cancellation will take effect on both.